Santucci v. Citizens Bank of RI

Citation799 A.2d 254
Decision Date04 June 2002
Docket NumberNo. 2001-163-Appeal.,2001-163-Appeal.
PartiesRobert M. SANTUCCI et al. v. CITIZENS BANK OF RHODE ISLAND.
CourtUnited States State Supreme Court of Rhode Island

Present WILLIAMS, C.J., LEDERBERG, BOURCIER, FLANDERS, and GOLDBERG, JJ.

Stephen A. Rodio, Providence, for Plaintiff.

Randall L. Souza, Ian C. Ridlon, Providence, for defendant.

OPINION

PER CURIAM.

Does a bank owe a duty of care to an elderly depositor, to investigate and report an alleged suspected financial exploitation? The plaintiffs, Robert M. Santucci and Rose J. Volpe (Volpe) (collectively, plaintiffs), as co-guardians of their mother, Assunta Santucci (Santucci), have appealed a summary judgment in favor of the defendant, Citizens Bank of Rhode Island (Citizens or defendant). This case came before the Supreme Court for oral argument on May 14, 2002, pursuant to an order directing the parties to show cause why the issues raised in this appeal should not be summarily decided. After examining the record and the memoranda of the parties, and after hearing the oral arguments of counsel, we are of the opinion that cause has not been shown, and we summarily affirm the judgment of the Superior Court.

In December 1995, Santucci opened an eighteen-month certificate of deposit account at Citizens, with an initial balance of approximately $39,000. Volpe stated in an affidavit that Santucci was a long-term customer at Citizens' Mineral Spring Avenue branch and was well-known by bank employees. Shortly after opening the account, Santucci began to withdraw funds averaging about $300 per month. According to Volpe, Santucci's physical and mental health began to rapidly deteriorate in June 1996. Beginning in August 1996, Santucci began making more frequent and larger withdrawals from her Citizens account. In August 1996, she withdrew$2,400, and in September, she withdrew $3,468.58. Volpe stated that this pattern continued until April 1997, by which time Santucci had withdrawn $27,012.34 from her account. Volpe also indicated that a man named David Baccari (Baccari), who had a history of drug abuse, was accompanying her mother to the bank. According to Volpe, all the money withdrawn by Santucci was stolen by Baccari. In May 1997, Volpe and her brother were appointed co-guardians of their mother, who was declared incompetent by the Providence Probate Court.

The plaintiffs filed a four-count complaint against Citizens in June 1998, alleging a breach of Citizens' statutory duty to report exploitation of the elderly pursuant to G.L. 1956 § 42-66-81 (count 1); negligence (count 2); breach of contract (count 3); and breach of fiduciary duty (count 4). Count 1 of plaintiffs' complaint was dismissed pursuant to Rule 12(b)(6) of the Superior Court Rules of Civil Procedure. The defendant's subsequent motion for summary judgment with respect to the remaining counts was granted in February 2001. Final judgment was entered, and plaintiffs appealed.

This Court reviews the granting of a summary judgment de novo, applying the same standard as the motion justice. Nonnenmacher v. City of Warwick, 722 A.2d 1199, 1202 (R.I. 1999); McKinnon v. Rhode Island Hospital Trust National Bank, 713 A.2d 245, 247 (R.I.1998). We shall affirm the judgment if, "after reviewing the admissible evidence in the light most favorable to the nonmoving party, we conclude that no genuine issue of material fact exists and that the moving party is entitled to judgment as a matter of law." McKinnon, 713 A.2d at 247 (quoting Rotelli v. Catanzaro, 686 A.2d 91, 93 (R.I.1996)).

On appeal, plaintiffs did not challenge the dismissal of count 1, conceding that § 42-66-8 did not provide for a private right of action, but they argued that the motion justice erred in granting summary judgment with respect to their remaining counts of negligence, breach of contract, and breach of fiduciary duty. We address each of these counts.

It is well settled that "[a] defendant cannot be liable under a negligence theory unless the defendant owes a duty to the plaintiff." Ferreira v. Strack, 636 A.2d 682, 685 (R.I.1994) (citing Rodrigues v. Miriam Hospital, 623 A.2d 456, 460 (R.I.1993) and Ryan v. State Department of Transportation, 420 A.2d 841, 843 (R.I.1980)). Whether a duty exists in a particular case is a question of law for the trial or motion justice. Ohms v. State Department of Transportation, 764 A.2d 725, 727 (R.I.2001) (per curiam); Ferreira, 636 A.2d at 685; Banks v. Bowen's Landing Corp., 522 A.2d 1222, 1224 (R.I.1987). In Banks, this Court articulated several factors that may be considered in determining whether a duty exists, including the foreseeability and likelihood of the injury to the plaintiff, the connection between the defendant's conduct and the injury suffered, the policy of preventing future harm, and the consequences to the defendant and to the community of imposing a duty of care on the defendant with resulting liability for breach. Banks, 522 A.2d at 1225. In the instant case, the motion justice determined that plaintiffs failed to articulate specific facts that would trigger a duty of care. We agree.

The plaintiffs offered two principal theories to support their assertion that Citize ns owed a duty to Santucci. First, although plaintiffs admitted that § 42-66-8 did not create a private right of action, plaintiffs argued that the statute created a legal duty to report financial exploitation of the elderly, a violation of which constitutes prima facie evidence of negligence. For support, plaintiffs cited Errico v. LaMountain, 713 A.2d 791 (R.I.1998), in which the plaintiff-tenant sued the defendant-landlords to recover for injuries suffered when a faulty railing caused the plaintiff to fall from the second-floor balcony of her rented apartment. In that case, however, we concluded that the Residential Landlord and Tenant Act, G.L.1956 chapter 18 of title 34, "created a duty that the [defendant s] owed to [the plaintiff] by operation of law." Errico, 713 A.2d at 794.

In contrast, § 42-66-8 contains no indication that its drafters intended to alter the preexisting legal relationship between bank and depositor. In general, "[u]nless it is specially agreed otherwise, a banking institution and its depositors stand in the debtor and creditor relationship," Griffin v. Centreville Savings Bank, 93 R.I. 47, 52, 171 A.2d 204, 206-07 (1961) (citing, inter alia, R. H. Kimball, Inc. v. Rhode Island Hospital National Bank, 72 R.I. 144, 153, 48 A.2d 420, 426 (1946)), and "[t]he rights and obligations of each with respect to the fund on deposit [are] governed by the terms of the contract which they enter into at the time of the establishment of the relationship." Griffin, 93 R.I. at 52, 171 A.2d at 207. Therefore, we reject plaintiffs' argument that § 42-66-8 gave rise to a new duty of care flowing from Citizens to plaintiffs that could form the basis of a private action for negligence.

Second, plaintiffs attempted to establish a duty by reference to a document entitled "Bank Reporting Project: Employee Training Manual" (manual). The manual apparently was written by staff members at the Office of the Attorney General, with the assistance of the Department of Elderly Affairs, the Department of Business Regulation, and the Rhode Island Bankers Association. The plaintiffs argued that Citizens was a participant in the project and should be held to the standards contained in the manual. However, there was no showing by plaintiffs that Santucci was abused or neglected or exploited, and the bank failed to act. The motion justicerejected plaintiffs' argument that the manual evidenced a duty of care, finding instead that...

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