Colón v. AT & T Mobility P.R., Inc.

• Decision Date: 21 August 2017
• Docket Number: Civil No. 17–1675 (FAB)
• Citation: 261 F.Supp.3d 251
• Parties: Nereida Rivera COLÓN, Plaintiff, v. AT & T MOBILITY PUERTO RICO, INC., et al., Defendants.
• Court: U.S. District Court — District of Puerto Rico

261 F.Supp.3d 251

Nereida Rivera COLÓN, Plaintiff,

v.AT & T MOBILITY PUERTO RICO, INC., et al., Defendants.

Civil No. 17–1675 (FAB)

United States District Court, D. Puerto Rico.

Filed August 21, 2017

Monica L. Vega–Quintana, Monica Vega Law Offices PSC, Ruben T. Nigaglioni, Nigaglioni Law Offices PSC, San Juan, PR, for Plaintiff.

Jose F. Benitez–Mier, Ivan Santos–Castaldo, O'Neill & Borges, San Juan, PR, Kenneth W. Gage, Sara B. Tomezsko, Paul Hastings, LLP, New York, NY, for Defendants.

OPINION AND ORDER

BESOSA, District Judge.

Before the Court is a motion to compel arbitration and stay proceedings filed by defendants AT & T Mobility Puerto Rico, Inc. ("AT & T"), Angel Couvertier López ("Couvertier"), Carlos Deliz ("Deliz"), and Victor Pabón ("Pabón"). (Docket No. 13.)

Plaintiff Nereida Rivera Colón ("Rivera") filed suit against defendants pursuant to Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e ("Title VII"), as amended by the Civil Rights Act of 1991, 42 U.S.C. § 1981, and the Age Discrimination in Employment Act ("ADEA"), 29 U.S.C. § 621. Related supplemental state law claims were also filed pursuant to P.R. Laws Ann. tit. 29 §§ 146 ("Law 100"), 185 ("Law 80"), and 155 ("Law 69"). (Docket No. 1.) For the reasons set forth, the Court GRANTS defendants' motion to compel arbitration and DISMISSES plaintiff's claims with prejudice .

I. BACKGROUND

Rivera held an Assistant Store Manager position with AT & T in Mayagüez. (Docket No. 13–4 at p. 2.) She supervised between 10–20 sales associates and "had general oversight over the store's day-to-day operations." Id. After 18 years of working for AT & T, plaintiff was discharged for alleged negative evaluations and poor performance. (Docket No. 1.)

On May 19, 2017, Rivera filed a complaint alleging that her erstwhile employer engaged in discriminatory and retaliatory behavior against her. Id. Defendants answered, (Docket No. 12), and filed a motion to compel arbitration and stay proceedings, (Docket No. 13). Plaintiff opposed. (Docket No. 14.)

Plaintiff's suit against the defendants alleges violations of Title VII and Puerto Rico Laws 100, 80, and 69. (Docket No. 1.) Plaintiff seeks relief for loss of income, punitive damages, double compensatory damages pursuant to state law, and attorney's fees. Id.

II. Discussion

Defendants request arbitration, invoke the dispute resolution program, which includes the AT & T Management Arbitration Agreement ("Agreement"), and request the Court to stay the case, pending the outcome of arbitration.

Defendants argue that plaintiff must arbitrate her claims because AT & T created an opt-out arbitration program, and plaintiff did not opt out of it. Defendants aver that she was given fair notice and warning. (Docket No. 13–1.) Plaintiff disagrees and contends that she cannot be obliged to arbitrate because she never explicitly agreed to the arbitration agreement. (Docket No. 16.)

A. Legal Standard

The Federal Arbitration Act, 9 U.S.C. §§ 1 – 16, establishes the validity and enforceability of written arbitration agreements. The FAA also provides that a written arbitration agreement is "valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract." 9 U.S.C. § 2. The FAA expresses a Congressional policy in favor of arbitration, and places arbitration agreements on an equal footing with other contracts. 9 U.S.C. § 2 ; see Buckeye Check Cashing, Inc. v. Cardegna, 546 U.S. 440, 449, 126 S.Ct. 1204, 163 L.Ed.2d 1038 (2006). The FAA mandates district courts to compel arbitration when the parties have signed a valid arbitration agreement governing the issues in dispute, removing the district court's discretion over whether to compel arbitration or provide a judicial remedy to the parties. 9 U.S.C. § 2 ; see Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 224, 105 S.Ct. 1238, 84 L.Ed.2d 158 (1985). The existence of a valid arbitration agreement is based on the consent of the parties to arbitrate at least some of their claims, foregoing a judicial remedy for those claims. McCarthy v. Azure, 22 F.3d 351, 354–55 (1st Cir. 1994) (internal citations omitted). A party cannot be required to submit any dispute to arbitration to which he or she has not agreed. See AT & T Techns., Inc. v. Commc'ns Workers of Am., 475 U.S. 643, 651, 106 S.Ct. 1415, 89 L.Ed.2d 648 (1986) (quoting United Steelworkers of Am. v. Warrior & Gulf Nav. Co., 363 U.S. 574, 583, 80 S.Ct. 1347, 4 L.Ed.2d 1409 (1960) ).

Based on the above principles, the United States Court of Appeals for the First Circuit has set forth four requirements that must be satisfied for a court to compel arbitration: (1) a valid arbitration agreement must exist; (2) the moving party must be entitled to invoke the arbitration clause; (3) the other party must be bound by the clause; and (4) the claim must fall within the scope of the arbitration clause. InterGen N.V. v. Grina, 344 F.3d 134, 150 (1st Cir. 2003).

1. Valid Arbitration Agreement

The first requirement of the InterGen N.V. test is satisfied if either party can prove the existence of a valid arbitration agreement. See InterGen N.V., 344 F.3d at 142. Defendants have provided the Court with the Agreement, which provides the following:

Under this Agreement, you and the AT & T company that employs you ("the Company") agree that any dispute to which this Agreement applies will be decided by final and binding arbitration instead of court litigation. Arbitration is more informal than a lawsuit in court, and may be faster. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Under this Agreement, Arbitrators can award the same damages and relief that a court can award. Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted. Except for a filing fee if you initiate a claim, the Company pays all the fees and costs of the Arbitrator. Moreover, in arbitration you are entitled to recover attorneys' fees from AT & T to the same extent as you would in court.

(Docket No. 13–2 at p. 7.)

Defendants have demonstrated the existence of a valid arbitration clause. Plaintiff argues, however, "there is no valid and enforceable arbitration agreement in existence between the plaintiff and the defendants pursuant to the laws of Puerto Rico." (Docket No. 16 at p. 2.) Plaintiff's reasoning that a valid arbitration clause does not exist because she did not consent do it does not disprove the clause's existence. The Court finds that a valid agreement to arbitrate exists.

2. Moving Party

The second requirement of the InterGen N.V. test is satisfied if the party seeking to invoke the arbitration clause is a party to the agreement containing the arbitration provision. See InterGen N.V., 344 F.3d at 143. The Agreement states that the "agreement applies to any claim that [the employee] may have against any of the following: (1) any AT & T company, and (2) its present or former officers, directors, employees or agents in their capacity as such or otherwise ..." (Docket No. 13–2 at p. 7.) As stated in the agreement, defendant AT & T is a party to the arbitration agreement. Defendants Couvertier, Deliz, and Pabón were all employees at the time of the alleged violations and therefore are also parties to the agreement. Accordingly, all defendants can properly invoke the Agreement's arbitration provision.

3. Other Party Must Be Bound

The third requirement is satisfied if the party against whom the moving party seeks to enforce the arbitration agreement is a participant to the agreement. See InterGen N.V., 344 F.3d at 143. Plaintiff argues that she cannot be bound to arbitrate because she never explicitly consented to the Agreement.

Defendants aver that on November 30, 2011, AT & T sent an initial email notice to plaintiff regarding the new dispute resolution program and informed her of "the opportunity to opt out." The email contained a link to the full agreement and advised plaintiff that she had 60 days to opt out of the arbitration program. The email also advised plaintiff that whether to accept or opt out of the program was discretionary and "entirely up to [her]." The email reads as follows:

Important Notice Regarding Management Arbitration Agreement

The Management Arbitration Agreement that appears below provides for employees and AT & T to use independent, third-party arbitration rather than courts or juries to resolve legal disputes. It is very important that you read this Agreement, as it affects your rights.

The decision whether or not to participate in the arbitration process is entirely up to you. No one will be subjected to pressure or retaliation in connection with this decision. If, contrary to this assurance, you believe you have experienced any pressure or retaliation, please contact AT & T Hotline [...].

Should you choose not to participate, you must opt out—that is, decline to participate in the arbitration process—no later than 11:59 pm Central Time on Monday, February 6, 2012 [12:59 am, Atlantic Standard Time, Tuesday, February 7, 2012]. If you do not opt out by the deadline, you are agreeing to the arbitration process as set forth in the Agreement. If you choose to opt out, use this link [...], which will take you to the site where you can electronically register your decision to opt out. That site will generate and send to you written confirmation of your decision to opt out. Once you have completed your review of the Agreement, please click the "Review Completed" button, whether or not you choose to opt out.

If you have any questions about this Agreement, please contact OneStop [...].

(Docket No. 13–2 at p. 7.)¹ Plaintiff does not contest that she received the email containing the Agreement. See Docket Nos. 1 and 16.

The Court must determine whether AT & T gave defendant explicit notice that all disputes would be solved by...