Century 21 Real Estate Corp. v. Century Life of America

Decision Date23 July 1992
Docket NumberNo. 91-1474,91-1474
Citation970 F.2d 874,23 USPQ2d 1698
PartiesCENTURY 21 REAL ESTATE CORPORATION, Appellant, v. CENTURY LIFE OF AMERICA, Appellee.
CourtU.S. Court of Appeals — Federal Circuit

Michael A. Grow, Vorys, Sater, Seymour & Pease, Washington, D.C., argued, for appellant.

Richard Bushnell, Trexler, Bushnell, Giangiorgi & Blackstone, Ltd., Chicago, Ill., argued, for appellee. With him on the brief was Cynthia A. Bushnell.

Before ARCHER, Circuit Judge, SMITH, Senior Circuit Judge, and RADER, Circuit Judge.

RADER, Circuit Judge.

Century 21 Real Estate Corporation filed Opposition No. 75,090 to Application No. 73/586,190 for registration of CENTURY LIFE OF AMERICA for insurance underwriting services. The Trademark Trial and Appeal Board dismissed the opposition. Century 21 Real Estate v. Century Life of Am., Opposition No. 75,090 (TTAB June 20, 1991). Because the Board improperly applied the du Pont factors, this court reverses.

BACKGROUND

Century 21 opposed Century Life's registration of CENTURY LIFE OF AMERICA for insurance underwriting services. Opposer has registered CENTURY 21 for services including real estate brokerage service, 1 insurance brokerage service, 2 and mortgage brokerage service. 3 Century 21 has also registered CENGUARD for insurance brokerage service, 4 and CENTURYNET 5 for leasing access time to a computer data base for mortgage loan information.

Century 21--incorporated in 1971--primarily franchises independent real estate brokers. Since 1978, Century 21 claims more real estate offices as affiliates than any other franchiser. In 1987, Century 21 agents handled 726,000 transactions, and had $55 billion in gross sales of residential and commercial properties. Since 1978, Century 21 has spent nearly $300 million on advertisements. Additionally, franchisees place their own advertisements--up to $125 million annually--using the Century 21 mark.

Before 1982 Century 21 began offering insurance services through its franchisees. The Century 21 offices marketed insurance under the NEIGHBORHOOD PROFESSIONAL INSURANCE AGENCY, INC. mark. This insurance generally protected real estate investments, i.e., homeowners', renters', and condominium owners' insurance. In 1982, Century 21 affiliates began to sell this insurance under the name CENGUARD. Opposer at that time also offered a warranty service under the name CENTURY 21 HOME PROTECTION PLAN. In 1985, Metropolitan Life Insurance Company acquired Century 21 and changed the mark used with the insurance services to CENTURY 21 INSURANCE SERVICES. Registration of CENTURY 21 for insurance brokerage services was issued in February 1987. A customer can purchase automobile, umbrella liability, life, and health insurance from a Century 21 insurance representative.

Applicant was founded in 1879 as the Mutual Aid Society of the German Lutheran Synod of Iowa. Applicant changed its name and organization several times during the ensuing century. In 1984, applicant changed its name to Century Life of America. Applicant made this change despite a Century Life survey which suggested Applicant filed for registration of CENTURY LIFE OF AMERICA on March 5, 1986. Century 21 opposed registration. The Board dismissed Century 21's opposition.

                a strong association in consumers' minds between the word "Century" and CENTURY 21.   The Century Life of America name is often shortened to "Century."   During his deposition, Century Life's Vice President repeatedly referred to the company as "Century."   Advertisements have also abbreviated the company's name to "Century."   Applicant primarily sells individual life insurance policies, annuities and security products.   Applicant has 35 agency offices that generate premium income of about $120 million per year
                
DISCUSSION

This court reviews the Board's fact finding under the clearly erroneous standard. Kenner Parker Toys v. Rose Art Indus., 963 F.2d 350, 22 USPQ2d 1453, 1455 (Fed.Cir.1992). The Board's conclusions regarding confusing similarity, however, are questions of law, which this court reviews de novo. Id.

The Board determined that opposer had a prior registration of the mark CENTURY 21 for insurance brokerage services. The Board also found that the insurance underwriting services of the applicant were substantially the same as the services identified in opposer's registration of CENTURY 21. The Board noted that many real estate brokers provide insurance brokerage services. The Board also recognized the fame of the CENTURY 21 mark.

This court weighs several factors to determine the likelihood of confusion. The following apply in this case:

(1) The similarity or dissimilarity of the marks in their entireties as to appearance, sound, connotation and commercial impression.

(2) The similarity or dissimilarity and nature of the goods or services as described in an application or registration or in connection with which a prior mark is in use.

(3) The similarity or dissimilarity of established, likely-to-continue trade channels.

....

(5) The fame of the prior mark (sales, advertising, length of use).

(6) The number and nature of similar marks in use on similar goods.

....

Weiss Assocs. v. HRL Assocs., 902 F.2d 1546, 1548-49, 14 USPQ2d 1840, 1842 (Fed.Cir.1990) (reciting factors given in In re E.I. du Pont de Nemours & Co., 476 F.2d 1357, 177 USPQ 563 (CCPA 1973)). The Board erred in its application of these factors. This court reviews the factors relevant to this case in turn.

The word "Century" is central to both the opposer's mark and the application. The Board found that "Century" is the dominant element of CENTURY LIFE OF AMERICA due to applicant's disclaimer of the rest of its mark. Indeed both CENTURY 21 and CENTURY LIFE OF AMERICA begin with that term. Thus, upon encountering each mark, consumers must first notice this identical lead word. Century 21 has registrations for CENTURYNET and CENTURY WRITE which underscore the significance of this initial and central term. Century 21 has also marketed insurance services under variations of this lead term, e.g., CENGUARD. This use of marks featuring variations of "Century" to sell insurance would increase the likelihood that consumers would misconstrue the source of insurance under the mark CENTURY LIFE OF AMERICA. In addition, a survey conducted by the applicant showed a high association in consumers' minds of the term "Century" with Century 21. Finally applicant has shortened its name to "Century," in advertizing, further compounding the likelihood of conveying a confusing commercial impression.

Century 21 musters considerable evidence to show confusing similarity in appearance, sound, connotation, and commercial impression. A proper weighing of this evidence through the lens of the other du Pont factors tends to magnify the likelihood of consumer confusion. For instance The Board, however, gave insufficient weight to the use of these marks on identical services. When marks would appear on virtually identical goods or services, the degree of similarity necessary to support a conclusion of likely confusion declines. Mobil Oil v. Pegasus Petroleum, 818 F.2d 254, 258, 2 USPQ2d 1677, 1680 (2d Cir.1987); E. Remy Martin & Co., S.A. v. Shaw-Ross Int'l Imports, 756 F.2d 1525, 1530, 225 USPQ 1131, 1134 (11th Cir.1985); Exxon Corp. v. Texas Motor Exch., 628 F.2d 500, 505, 208 USPQ 384, 388 (5th Cir.1980); SquirtCo v. Seven-Up, 628 F.2d 1086, 1091, 207 USPQ 897, 900 (8th Cir.1980). Despite noting that the opposer's and applicant's services were substantially the same, this finding did not alter the Board's improper tolerance for substantial and confusing similarities between the competing marks.

                applicant seeks registration of its mark for services identical to opposer's registered use of its mark.   This second factor accentuates the likelihood of consumer confusion about the sources of services marketed under similar marks
                

Another relevant du Pont factor involves the similarity of trade channels. The Board found that both opposer and applicant advertise in the same media, offer the same services to the same types of purchasers, and employ the same trade channels. These findings enhance the likelihood of...

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