Armstrong v. Safeco Ins. Co.

• Court: Washington Supreme Court
• Writing for the Court: PEARSON; CALLOW, UTTER, BRACHTENBACH, DOLLIVER, ANDERSEN, DURHAM and SMITH, JJ., and PETERSON
• Citation: Armstrong v. Safeco Ins. Co., 111 Wn.2d 784, 765 P.2d 276 (Wash. 1988)
• Decision Date: 15 December 1988
• Docket Number: No. 54870-6
• Parties: Jack C. ARMSTRONG and Jane Doe Armstrong, husband and wife, Respondents, v. SAFECO INSURANCE CO., a Washington insurance corporation, Petitioner.

Page 784

111 Wn.2d 784

765 P.2d 276

Jack C. ARMSTRONG and Jane Doe Armstrong, husband and wife Respondents, v. SAFECO INSURANCE CO., a Washington insurance corporation, Petitioner.

No. 54870-6.

Supreme Court of Washington En Banc.

Dec. 15, 1988.

Anderson, Hunter, Dewell, Baker & Collins, P.S., William W. Baker, Jeffrey H. Capeloto, Everett, for petitioner.

Paul J. Burns, Spokane, for respondents.

PEARSON, Chief Justice.

When an insurance company issues a notice of nonrenewal pursuant to RCW 48.18.292, does the insurer's duty of good faith mandate that the statutorily required reason for nonrenewal be based upon some increased actuarial risk to the insurer?

Safeco Insurance Company ("Safeco") first insured Jack and Linda Armstrong under a contract of automobile insurance issued in 1977. The policy provided coverage for 6-month periods and remained in effect following successive renewals until November 14, 1984. The policy made the following provisions for nonrenewal:

If we decide not to renew this policy we will mail notice to you at the address stated in this policy at least 20 days before the end of the policy period. We may not refuse to renew the Liability or Collision coverage of this policy on the basis that you have made one or more claims under the:

(1) Comprehensive coverage; or

(2) Towing and Labor Costs coverages; of this policy.

On October 3, 1984, Safeco mailed a notice of nonrenewal to the Armstrongs. The notice stated that coverage would terminate on November 14, 1984, well within the time frame contemplated by both the contract of insurance and statute. The only explanation cited for nonrenewal was "CLAIMS FREQUENCY AND THE UNREVEALED SPEEDING CITE FOR 65 IN A 55 ON 10-3-82." After receiving the notice of nonrenewal, the Armstrongs wrote a letter of complaint to the Washington State Insurance Commissioner ("Commissioner").

In their letter to the Commissioner, the Armstrongs provided the following comment with respect to the speeding citation referenced in the notice of nonrenewal:

As for the speeding ticket, this is the only one my husband has had in his 30 plus years of driving; and no one ever asked us if we had any tickets, they just sent the renewal policy each year and asked us to pay the premium.

The Armstrongs went on to suggest an alternative explanation for Safeco's decision not to renew their automobile insurance policy:

Even though the above are the causes being cited for non-renewal, we feel the real reason is the following: -- ... Jack [Armstrong] was involved in an accident in December 1982 which has left him partially disabled even after extensive treatment and back surgery. The lady that ran her car into Jack's truck was underinsured. Therefore, a claim was filed against our Underinsured Motorist portion of the Safeco Policy, which has not yet been settled.

(Italics ours.)

Following inquiry by the Commissioner, Safeco subsequently elaborated on its reasons for nonrenewal in a letter to the Commissioner dated March 20, 1985, in which Safeco listed the following claims as support for nonrenewal in addition to the October 3, 1982 speeding citation:

June 1, 1980--Comprehensive--rock thrown up by passing vehicle, broke windshield.

January 1, 1982--Collision--car stolen and damaged in an accident.

December 4, 1982--Collision and PIP--claimant ran stop sign and struck insured's car.

January 28, 1984--Comprehensive--tires slashed.

February 25, 1985 [sic] [Most probably, the date should read 1984.]--Comprehensive--tires slashed.

April 18, 1984--Collision--insured struck by claimant.

In their Amended Complaint, the Armstrongs alleged a cause of action for "bad faith cancellation". Contrary to the title of the Armstrongs' cause of action, however, this is a case involving nonrenewal, not cancellation. In opposition to Safeco's motion for summary judgment, the Armstrongs averred that none of the alleged grounds for nonrenewal were the result of any culpable conduct on the part of the Armstrongs:

A review of the claims itemized in [Safeco's explanatory letter to the Commissioner] reveals that none of those claims arose as a result of any negligence on the part of the plaintiff. Three of the six claims presented over the seven year period were submitted under the comprehensive coverage endorsement. Two claims were uninsured motorist claims resulting from accidents caused by third party drivers and involving no negligence on the part of the Armstrongs. The remaining claim was presented under the collision coverage endorsement when the Armstrong vehicle was stolen and subsequently damaged. All of these claims were submitted prior to Safeco's final renewal of the Armstrong policy in May 1984.

The speeding citation referred to in the notice of nonrenewal was received in October 1982, two years prior to the decision to refuse renewal. At least three policy renewals were granted at six month intervals between the October 1982 speeding citation and the October 1984 decision to non-renew.

* * *

Affiant [attorney for the Armstrongs] has represented plaintiff on uninsured motorist claims arising out of the December 1982 and April 1984 accidents ... When the present lawsuit was filed neither of those claims had been settled. As of the date of this motion the first claim has settled and the second claim remains pending.

Considering these averments irrelevant to the issue of nonrenewal, the trial court granted Safeco's motion for summary judgment of dismissal.

I

"Good Faith" Obligation

Quite simply, the Armstrongs incorrectly argue that an insurer must renew absent culpable conduct on the part of the insured. RCW 48.18.292 places few restrictions on an insurance company's ability to deny renewal of an automobile insurance policy:

(1) Each insurer shall be required to renew any contract of insurance subject to RCW 48.18.291 unless one of the following situations exists:

(a) The insurer gives the named insured at least twenty days' notice in writing as provided for in RCW 48.18.291(1), that it proposes to refuse to renew the insurance contract upon its expiration date; and sets forth therein the actual reason for refusing to renew ...

* * *

(2) Renewal of a policy shall not constitute a waiver or estoppel with respect to grounds for cancellation which existed before the effective date of such renewal.

* * *

(5) No insurer shall refuse to renew the liability and/or collision coverage of an automobile insurance policy on the basis that an insured covered by the policy of the insurer has submitted one or more claims under the comprehensive, road service, or towing coverage of the policy. Nothing in this subsection shall prohibit the nonrenewal of comprehensive, road service, or towing coverage on the basis of one or more claims submitted by an insured.

(Italics ours.) On its face, all this statute requires prior to denying renewal is notice within the prescribed time period and a recitation of the "actual reason for refusing to renew".

Of course, inherent in any insurance transaction is the legislatively imposed duty of good faith:

The business of insurance is one affected by the public interest, requiring that all persons be actuated by good faith, abstain from deception, and practice honesty and equity in all insurance matters....

RCW 48.01.030. Nonetheless, there is simply no basis for the argument that this duty of good faith requires an insurer to renew in all instances where the insured has not engaged in an activity that increases the actuarial risk to the insurer. The Legislature simply did not intend to force an insurer to accept a new contract of insurance when it adopted the good faith requirement. Any other interpretation renders the few restrictions in RCW 48.18.292 meaningless.

In a situation where there is an existing contract of insurance, and a duty on the part of the insurer to defend against claims, the duty of good faith requires the insurer to give equal consideration to the interests of the insured. Tyler v. Grange Ins. Ass'n, 3 Wash.App. 167, 473 P.2d 193 (1970). More recently, we analyzed the insurer's duty of good faith in Tank v. State Farm Fire & Cas. Co., 105 Wash.2d 381, 715 P.2d 1133 (1986). Tank involved a third party claimant's right of action against an insurer who was defending under a reservation of rights. There, we held the insurer's duty is greater than the general duty of good faith enunciated in Tyler, and we imposed enhanced obligations that an insurer fulfills only if it meets specifically enumerated criteria. Tank, 105 Wash.2d at 388-89, 715 P.2d 1133.

However, both Tank and Tyler are distinct from the case at hand. In those cases, the insurer was under a contractual obligation to provide coverage and a defense to the insured, who was in an extremely vulnerable position should the insurer fail to uphold its duties under the contract. In this case, however, the Armstrongs argue the duty of good faith forces an insurer to negotiate and accept a new contract of insurance. According to the Armstrongs' paradigm, this obligation continues for the duration of the insured's life. Such reasoning is not in line with our past decisions, nor in line with the Legislature's intent. An insurer's decision whether to renew a policy does not rise out of a contractual obligation, and it does not implicate an insured's vulnerable dependence upon the insurer.

A survey of case law of other jurisdictions reveals that absent legislative enactments, there is no duty imposed upon insurers to renew their policies:

Only in those cases in which the legislative branch has expressly regulated the insurer's right to refuse to renew policies have courts held that an insurer could not exercise that right arbitrarily and capriciously.

Gautreau v. Southern Farm Bur. Cas. Ins. Co., 429 So.2d 866, 869 (La.1983) (no duty to renew property damage insurance); Gahres v. Phico Ins. Co., 672 F.Supp. 249 (E.D.Va.1987) (applying the law of Virginia in dicta, no...