Florence Endocrine Clinic, PLLC v. Arriva Med., LLC

Decision Date05 June 2017
Docket NumberNo. 16–17483,16–17483
Citation858 F.3d 1362
Parties The FLORENCE ENDOCRINE CLINIC, PLLC, Plaintiff–Appellant, v. ARRIVA MEDICAL, LLC, Defendant–Appellee.
CourtU.S. Court of Appeals — Eleventh Circuit

Daniel A. Edelman, Julie Clark, Cathleen M. Combs, Edelman Combs Latturner & Goodwin, LLC, Chicago, IL, Micah S. Adkins, The Adkins Firm, PC, Birmingham, AL, for PlaintiffAppellant.

Stewart Haskins, II, Billie Barker Pritchard, Atlanta, GA, Nicholas Oldham, Washington, DC, King & Spalding, LLP, Wesley B. Gilchrist, Brooke G. Malcom, Anthony Lane Morrison, Lightfoot Franklin & White, LLC, Birmingham, AL, for DefendantAppellee.

Before HULL, MARCUS, and WILLIAM PRYOR, Circuit Judges.

WILLIAM PRYOR, Circuit Judge:

This appeal requires us to decide whether an order form faxed to a doctor by a company that supplies a medical product purchased by that doctor's patient constitutes an "unsolicited advertisement" within the meaning of the Telephone Consumer Protection Act, 47 U.S.C. § 227(a)(5). Arriva Medical, LLC, supplies medical products to individuals by mail. To receive an insurance reimbursement, the individual who orders a product from Arriva must obtain confirmation from the individual's doctor that the product is necessary for the individual's treatment. To facilitate this process, Arriva communicates directly with that individual's doctor to request approval for the order. So after patients of The Florence Endocrine Clinic, PLLC, ordered products from Arriva, Arriva sent faxes to the clinic requesting that physicians complete an order form. The clinic complained that the faxes were "unsolicited advertisements" sent in violation of the Telephone Consumer Protection Act, id. § 227(a)(5). Arriva moved to dismiss the complaint, which the district court granted. The district court ruled that the faxes were not "unsolicited advertisements." We agree. Because the faxes do not promote the sale of Arriva products, the faxes are not unsolicited advertisements, and we affirm.

I. BACKGROUND

Arriva supplies medical products by mail to persons with diabetes

and other diseases. Arriva markets its products to individuals who then buy the products from Arriva. If the individual would like his insurer to reimburse him for the product, the individual's doctor must confirm that the product is appropriate to treat the individual's medical condition.

After an individual orders a product, to facilitate reimbursement, Arriva requests the contact information for that individual's physician. Arriva then sends a fax to the physician explaining that a patient has ordered an Arriva product, such as a heating pad or a back brace

. The fax includes an order form that the physician must complete and return to Arriva before Arriva will ship the product to the patient. Some faxes also include a product information form that describes the requested product. For example, a fax sent on behalf of a patient who requested a back brace

from Arriva included a product information form that described two different back braces that the doctor could prescribe to the patient.

On four separate occasions in July 2016, The Florence Endocrine Clinic received faxes sent by Arriva to doctors working at the clinic. In August 2016, the clinic filed a complaint against Arriva that alleged that the faxes were "unsolicited advertisements" sent by Arriva in violation of the Telephone Consumer Protection Act, 47 U.S.C. § 227. The Act prohibits the use of a fax machine to send an unsolicited advertisement unless the sender is in "an established business relationship with the recipient," the sender obtained the fax number from the recipient, or the advertisement contains a notice meeting the requirements of the statute. Id. § 227(b)(1)(C). The clinic also moved for class certification, seeking to represent a class consisting of all recipients of faxes from Arriva on or after a specified date where the faxes promoted its goods or services for sale and did not contain a compliant opt out notice.

Arriva moved to dismiss the complaint on the grounds that the clinic lacked standing and that the faxes were not unsolicited advertisements. Arriva argued that the clinic lacked standing because it failed to "allege it suffered a concrete, particularized injury as a result of Arriva's purported TCPA violation." It argued that the clinic instead alleged a "bare violation of the statute, which does not satisfy Article III." Arriva argued in the alternative that the faxes it sent were not "unsolicited advertisements" because the faxes were "not directed to physicians for the purpose of marketing [Arriva] medical products" and the faxes "do not attempt to sell anything" to the clinic.

The district court granted the motion to dismiss for failure to state a claim. It reasoned that the clinic had standing to bring the complaint based on our precedent in Palm Beach Golf Center–Boca, Inc. v. John G. Sarris, D.D.S., P.A. , 781 F.3d 1245 (11th Cir. 2015), but that the faxes were not "unsolicited advertisements" within the meaning of the Act. The district court explained that the faxes were not advertisements because the patients of the clinic had already purchased the products described in the complaint, and nothing in the complaint "allege[d] that Arriva intended the faxes to promote the products' commercial availability to" doctors at the clinic.

II. STANDARD OF REVIEW

We review the grant by a district court of a motion to dismiss de novo , "taking as true the facts as they are alleged in the complaint." Doe v. Pryor , 344 F.3d 1282, 1284 (11th Cir. 2003).

III. DISCUSSION

We divide our discussion in two parts. First, we explain that the clinic has standing based on circuit precedent. Second, we explain that the faxes sent by Arriva are not unsolicited advertisements within the meaning of the Act.

A. The Clinic Suffered a Concrete Injury.

The Constitution limits the jurisdiction of the federal courts to actual cases or controversies. U.S. Const. Art. III, § 2; see also Raines v. Byrd , 521 U.S. 811, 818, 117 S.Ct. 2312, 138 L.Ed.2d 849 (1997). "One element of the case-or-controversy requirement is that [plaintiffs], based on their complaint, must establish that they have standing to sue." Raines , 521 U.S. at 818, 117 S.Ct. 2312. The doctrine of standing, "rooted in the traditional understanding of a case or controversy, ... developed ... to ensure that federal courts do not exceed their authority as it has been traditionally understood." Spokeo, Inc. v. Robins , ––– U.S. ––––, 136 S.Ct. 1540, 1547, 194 L.Ed.2d 635 (2016). "[T]he ‘irreducible constitutional minimum’ of standing consists of three elements." Id. (quoting Lujan v. Defenders of Wildlife , 504 U.S. 555, 560, 112 S.Ct. 2130, 119 L.Ed.2d 351 (1992) ). "The plaintiff must have (1) suffered an injury in fact, (2) that is fairly traceable to the challenged conduct of the defendant, and (3) that is likely to be redressed by a favorable judicial decision." Id. Before the district court, the parties disputed whether the clinic established that it suffered an injury in fact.

Under our precedent, the clinic suffered an injury in fact. "[W]here a statute confers new legal rights on a person, that person will have Article III standing to sue where the facts establish a concrete, particularized, and personal injury to that person as a result of the violation of the newly created legal rights." Palm Beach Golf , 781 F.3d at 1251. The Telephone Consumer Protection Act "creates such a cognizable right." Id. at 1252. And, as the district court explained, in the context of the Act, the plaintiff suffers a concrete injury because the plaintiff's fax machine is occupied while the unsolicited fax is being sent and the plaintiff must shoulder the cost of printing the unsolicited fax. See id. at 1252–53. The clinic alleged in its complaint that it received unsolicited faxes from Arriva. See The Florence Endocrine Clinic Compl. 6, ECF No. 1. ("Plaintiff must leave its fax equipment on and ready to receive authorized urgent communications."). Because the clinic's fax machine was occupied and rendered unavailable for legitimate business while processing the unsolicited fax, the clinic established that it suffered a concrete injury. See Palm Beach Golf , 781 F.3d at 1252.

B. The Faxes Are not "Unsolicited Advertisements."

The Telephone Consumer Protection Act prohibits the use of a fax machine to send an unsolicited advertisement, subject to exceptions not relevant to this appeal. 47 U.S.C. § 227(b)(1)(C). The Act defines "unsolicited advertisement" as "any material advertising the commercial availability or quality of any property, goods, or services which is transmitted to any person without that person's prior express...

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