General Ins. of Roanoke, Inc. v. Page
| Decision Date | 03 November 1995 |
| Docket Number | No. 950195,950195 |
| Citation | 464 S.E.2d 343,250 Va. 409 |
| Parties | GENERAL INSURANCE OF ROANOKE, INCORPORATED, et al. v. John E. PAGE, et al. Record |
| Court | Virginia Supreme Court |
John L. Cooley, Roanoke (Wooten & Hart, on briefs), for appellants.
Arthur P. Strickland, Roanoke, for appellees.
Present: All the Justices.
The dispositive issue in this appeal is whether an insured's failure to read his insurance policy constitutes negligence as a matter of law.
John E. Page is the sole stockholder of Keep on Trucking Garage and Road Service, Inc. (the Company). In separate actions consolidated for trial, Page and the Company sued General Insurance of Roanoke, Inc. and its agent, E. Lin Baker, III (collectively, the agent), claiming that the agent was negligent in failing to procure adequate insurance coverage against losses Page sustained as the result of a fire. A jury returned verdicts in favor of the Company and Page in the amounts of $46,572 and $20,000, respectively. The trial court entered judgments on the verdicts, and we awarded the agent an appeal.
The facts will be stated in the light most favorable to Page and the Company, the prevailing parties at trial. Page quit school in the seventh grade because he "couldn't understand what [he] was reading." After working at a shirt factory and later at a powder plant, Page served in the United States Navy. Following his honorable discharge from the Navy, Page worked for a trucking company where he learned the trade of automotive mechanics.
Subsequently, Page became self-employed, providing on-call mechanical and tire services for trucking companies. As his business grew, Page became aware of his need for additional insurance but was unsure of the extent of his need. Consequently, in 1981, he contacted Baker, an independent, licensed property and casualty insurance agent, to assist him.
Page told Baker that he needed to insure his parts inventory and tools and the tractor trailers that he would be servicing in his garage. Page also informed Baker that his inventory was worth approximately $10,000, that his shop tools were worth approximately $10,000 and that his hand tools were worth approximately $10,000 to $20,000. Page explained to Baker that he did not know the amounts of his existing insurance coverage and gave Baker a copy of his existing policy. Page also told Baker that he could not read and understand the policy and that he wanted Baker to handle all his insurance requirements. Thereupon, Baker began servicing Page's insurance needs.
In 1983, Page decided to move from his rented garage and to build a new garage. To do so, he borrowed $50,000 from a bank, using approximately $30,000 of the loan proceeds to pay off a first mortgage on some land and approximately $20,000 thereof to construct the shell of a building thereon. He notified Baker that he needed insurance in the amount of $20,000 to cover the building during construction and that he later would need to update the coverage on the completed building. Page also told Baker that he would need insurance in the amount of $15,000 to cover some new equipment that would be placed in the building. Baker assured Page that he would take care of his needs.
After the building was completed, Page installed an office at a cost of approximately $5,000, plumbing at a cost of $4,500, electrical systems for $6,500, a heating system for $2,700, and $500 worth of plywood. Thus, upon completion, the new building was worth about $35,000. Additionally, Page purchased all new shop tools and increased his parts inventory.
Approximately two weeks after moving into the new building, Page met with Baker to update his insurance coverage. Page told Baker about the $50,000 bank loan. Page showed Baker the parts inventory and told him that it was worth $15,000 and that it would be increased to $20,000. Page also showed Baker the new shop tools and told him that they were worth $20,000. In addition, Page valued his hand tools at $20,000. Baker told Page he would obtain the insurance.
Baker obtained a policy through Reliance Insurance Companies and personally delivered it to Page. The policy...
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