Gilbert v. TrueAccord Corp.

Decision Date23 June 2022
Docket NumberCase No. 21-cv-485
Citation608 F.Supp.3d 656
Parties Tamika GILBERT, Plaintiff, v. TRUEACCORD CORP., Defendant.
CourtU.S. District Court — Northern District of Illinois

Paul Camarena, North & Sedgwick L.L.C., Chicago, IL, for Plaintiff.

Nicole Marie Strickler, Luke Chamberlain, Messer Strickler Burnette, Ltd., Barrington, IL, for Defendant.

MEMORANDUM OPINION AND ORDER

JORGE ALONSO, United States District Judge

After she received dunning emails, plaintiff Tamika Gilbert ("Gilbert") filed against defendant TrueAccord Corp. ("TrueAccord") a complaint alleging that the dunning emails violated the Fair Debt Collection Practices Act ("FDCPA"). The parties have filed cross-motions for summary judgment. For the reasons set forth below, the Court denies plaintiff's motion for summary judgment and grants defendant's motion for summary judgment.

I. BACKGROUND

The following facts are undisputed unless otherwise noted.1

At some point, plaintiff incurred a debt (to Capital One Bank (USA) N.A.) that was, at another point, purchased by Pinnacle Credit Services, LLC. Plaintiff had used her Capital One credit account to purchase food and clothes. In January 2021, defendant, who regularly attempts to collect (directly or indirectly) debts asserted to be owed another, began attempting to collect on the debt.

On January 10, 2021, defendant emailed plaintiff. The email stated, among other things, that it was "an attempt to collect a debt and any information obtained will be used for that purpose." The email listed the creditor as Pinnacle Credit Services, LLC, stated that the amount owed was $2,528.70 and stated that the debt had originally been owed to Capital One. The email also stated:

The law limits how long you can be sued on a debt. Because of the age of your debt, Pinnacle Credit Services, LLC cannot sue you for it. Please note that making a payment on a time-barred debt has the potential to restart the statute of limitations for suit on the debt. However, it is the policy of Pinnacle Credit Services, LLC (a) never to file suit on a debt after the original statute of limitations has expired and (b) never to sell such a debt. The foregoing is a statement of our current practices. Should we ever change our practice not to sell time-barred debts we will require any purchaser to agree to follow our practice of not filing suit on such debts. Because of the age of your debt, Pinnacle Credit Services, LLC cannot report it to any credit reporting agency.

(January 10, 2021 email/Docket 28 at 13).

On January 19, 2021, defendant sent to plaintiff an email about a different debt, which was apparently owned by Orion Portfolio Services II, LLC. On January 21, 2021, plaintiff's attorney forwarded the January 19 email back to defendant, stating, "I am representing this consumer. Do not contact her again." (January 21, 2021 email/Docket 28 at 15).

Three days later, on January 24, 2021, defendant sent another email to plaintiff. This one stated, in relevant part:

Your outstanding balance with Pinnacle Credit Services, LLC.
We sent you some emails regarding your balance of $2,528.70 and wanted to check in with you to see how we can help. If you need help setting up a payment plan click on the link below to get started.
***
This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Please read below for important disclosures.
***
The law limits how long you can be sued on a debt. Because of the age of your debt, Pinnacle Credit Services, LLC cannot sue you for it. Please note that making a payment on a time-barred debt has the potential to restart the statute of limitations on the debt. However, it is the policy of Pinnacle Credit Services, LLC (a) never to file suit on a debt after the original statute of limitations has expired and (b) never to sell such a debt. The foregoing is a statement of our current practices. Should we ever change our practice not to sell time-barred debts we will require any purchaser to agree to follow our practice of not filing suit on such debts. Because of the age of your debt, Pinnacle Credit Services, LLC cannot report it to any credit reporting agency.
This was originally an account with Capital One Bank (USA) N.A., account number ending in 7427.

(January 24, 2021 email/Docket 28 at 14). Later that evening, plaintiff's attorney forwarded the January 24, 2021 email back to defendant, stating:

This is the second time that I am advising True Accord (see request (903350))
I am representing this consumer.
Do not contact her again.

(Second Atty. Email/Docket 26-2 at 8).

In plaintiff's complaint, she alleged she had been injured in two respects: (1) she had refrained from making purchases; and (2) the communications from defendant had wasted her time. Plaintiff testified at her deposition about her alleged injuries. She was asked the following questions and gave the following answers:

Q: So you forwarded this e-mail or one like it to your lawyer. And what happened after that?
A: Well, we had a discussion on what steps he was going to take next and we took it from there.
Q: And after receiving these e-mails regarding the Capital One account did you ever attempt to make a payment on this debt?
A: No.
Q: Did you ever consider making a payment on this debt?
A: Well, to TrueAccord or Pinnacle, no, because I didn't know who these people were. You said Capital One sold them my account which I didn't know that you could do that, but, okay, I know because I don't know who these—I mean, it's so much stuff going on. Who is TrueAccord and who is Pinnacle? I don't know these people asking me for $2,000.00. So, no, I wasn't gonna try to pay them. I don't even have $2,000.00 to pay them.
Q: Just so that I'm clear, there was never a moment where you thought that you would pay this debt after receiving—
A. No, I don't work. I can't pay. I don't have $2,600.00 to begin with.

(Plf. Dep. at 30-31/Docket 37-3 at 2). Plaintiff also testified:

Q: You also state in your complaint that you incurred actual damages because you refrained from making some purchases.
A. I mean, yes. Like I was just telling you, like, it's hard. You know what I'm saying? I don't work. So it's like you telling me I owe $2,600.00, but I don't have any food in my refrigerator or I'm behind on rent like. Now it's like it's down to I'm choosing this or that. Should I pay this, should I pay that, do I pay the light? You know what I'm saying?

(Plf. Dep. at 38/Docket 33 at 11).

Q: Can you give me an example of one thing that you didn't buy or you refrained from purchase [sic] in order to—because you thought you owe this money?
A: I'm going to say my usual things. Food, toiletries. Like, you know, I didn't know what was gonna happen and I don't work, so it's like, okay, should I buy food or should I save this money.

(Plf. Dep. 48-49/Docket 33 at 12-13).

Plaintiff also testified at her deposition that she thought TrueAccord might sue her. Specifically, plaintiff was asked the following question and gave the following answer:

Q: Why did you believe that TrueAccord would sue you for the debt?
A: I mean, because it's a debt and usually that's what—I mean, how else were they gonna get the money if I couldn't pay it? Like I assumed they would sue me because—I mean that's what people do.

(Plf. Dep. at 54/Docket 33 at 10).

In connection with the motions for summary judgment, plaintiff submitted an affidavit stating, among other things:

4) After I received TrueAccord's emails, I came to fear that TrueAccord would report my debt to Capital One on my credit report and that TrueAccord would sue me, obtain a judgment against me, and then execute on that judgment.
5) Thus, I refrained from making purchases of, among other things, drinks in anticipation of TrueAccord's execution of a judgment against me.
6) After my lawyer advised me that he instructed TrueAccord to cease contacting me and TrueAccord contacted me anyway, I became so angry that, among other things, I began to shake.

(Docket 33 at 14).2

Plaintiff filed suit, asserting two claims. In Count I, plaintiff asserted a violation of 15 U.S.C. § 1692e, which prohibits false, deceptive or misleading claims. Plaintiff alleged defendant "violated Section 1692e by urging Ms. Gilbert to pay Defendant True Accord for a debt without disclosing that Defendant TrueAccord could not sue or report that debt." (Complt. ¶ 13). In Count II, plaintiff asserted a claim for violation of 15 U.S.C. § 1692b(6), alleging defendant continued "to communicate with Ms. Gilbert even after the Defendant knew she was represented by counsel." (Complt. ¶ 16). The parties have filed cross motions for summary judgment.

II. STANDARD ON A MOTION FOR SUMMARY JUDGMENT

Summary judgment shall be granted "if the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law." Fed.R.Civ.P. 56(a). When considering a motion for summary judgment, the Court must construe the evidence and make all reasonable inferences in favor of the non-moving party. Hutchison v. Fitzgerald Equip. Co., Inc. , 910 F.3d 1016, 1021 (7th Cir. 2018). Summary judgment is appropriate when the non-moving party "fails to make a showing sufficient to establish the existence of an element essential to the party's case and on which that party will bear the burden of proof at trial." Celotex v. Catrett , 477 U.S. 317, 322, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). "A genuine issue of material fact arises only if sufficient evidence favoring the nonmoving party exists to permit a jury to return a verdict for that party." Brummett v. Sinclair Broadcast Group, Inc. , 414 F.3d 686, 692 (7th Cir. 2005).

III. DISCUSSION
A. Standing

Defendant argues that plaintiff lacks standing to pursue her claims. Issues of standing are jurisdictional and cannot be waived. Wadsworth v. Kross, Lieberman & Stone, Inc. , 12 F.4th 665, 667 (7th Cir. 2021).

The Constitution limits this Court's jurisdiction to "[c]ases"...

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