Henry v. Mansfield Beauty Academy, Inc.

• Decision Date: 05 January 1968
• Citation: Henry v. Mansfield Beauty Academy, Inc., 353 Mass. 507, 233 N.E.2d 22 (Mass. 1968)
• Parties: Joan K. HENRY v. MANSFIELD BEAUTY ACADEMY, INC.
• Court: Supreme Judicial Court of Massachusetts

Page 22

233 N.E.2d 22

353 Mass. 507

Joan K. HENRY v. MANSFIELD BEAUTY ACADEMY, INC.

Supreme Judicial Court of Massachusetts, Suffolk.

Argued Dec. 7, 1967.

Decided Jan. 5, 1968.

John A. Gledhill, Jr., Cambridge, for defendant.

Alan H. Robbins, Boston, for plaintiff.

Before WILKINS, C.J., and SPALDING, WHITTEMORE, SPIEGEL, and REARDON, JJ.

WILKINS, Chief Justice.

The plaintiff was injured on November 30, 1964, while a patron of the defendant's hairdressing school, and by writ returnable in April, 1965, brought this action in the Superior Court, Suffolk County. There are three counts, two in contract for breach of contract and breach of warranty respectively, and one in tort for negligence. The ad damnum, by amendment, is $2,000. On November 18, 1965, the case was transferred to the Municipal Court of the City of Boston, where on January 18, 1966, a judge found for the plaintiff in the amount of $1,500 on all counts. The case was reported to the Appellate Division, which dismissed the report. On retransfer to the Superior Court there was a trial on April 27, 1967, which resulted in a finding of $1,500 on all counts by a judge sitting without jury. The procedure was in accordance with G.L. c. 231, § 102C, as amended through St.1962, c. 305. Lubell v. First Natl. Stores, Inc., 342 Mass. 161, 172 N.E.2d 689; Newgent v. Colonial Contractors & Builders, Inc., 348 Mass. 582, 204 N.E.2d 922. See S. Albertson Co., Inc. v. Great No. Ry. Co., 342 Mass. 326, 173 N.E.2d 267.

To be admissible upon retransfer to the Superior Court and to be entitled to become prima facie evidence as provided in G.L. c. 231, § 102C, 'the decision or finding' of the District Court, which is transmitted by its clerk, 'must be the result of a trial in the District Court where no report was claimed or where, on review by the Appellate Division, no reversible error was found.' Newgent case, 348 Mass. 584, 204 N.E.2d 923. See Lubell case, 342 Mass. 165, 172 N.E.2d 689. In order to determine whether the Appellate Division correctly ruled that there was no reversible error, its opinion must be reviewed by the judge in the Superior Court. To permit an intelligible review, the record of the trial must be available, not as evidence but as background to enable him to rule on the admissibility of 'the decision or finding.'

On November 30, 1964, the plaintiff was at the hairdressing school, and paid $4 in advance for a permanent wave. On ten previous occasions she had received similar treatments from the defendant without ill effects. On this occasion, before work was commenced, the plaintiff signed the following document (Exhibit 2): 'Hair and beauty culture school release. In consideration of a nominal charge by Mansfield Beauty Academy, Inc., operating the Mansfield Academy of Hair and Beauty Culture for the work performed in its clinical beauty department of the said school or academy, I hereby release and absolve the said company from any and all said claims or liability arising or which may arise from any negligent or careless operation on the part of the operators in the clinical department of this school or from negligence or careless operation of any of the students, teachers, instructors, supervisors or any other employee of the said school, or from any lack of skill on their part, it having been first represented to be exclusively a school of hair and beauty culture and that the operator or students are either students in or graduate students of the beauty school conducted by the Mansfield Beauty Academy, Inc.'

An instructor assigned a student to work on the plaintiff. The student was given a towel, a bottle of waving solution, and a tube of neutralizer. The latter two items were supplied in a cardboard container (Exhibit 1) on the outside of which were printed 'Directions for Use.' Two of these were, '4. * * * (d) Allow the neutralizer to remain on the curls 5 minutes,' and '4. * * * (e) After 5 minutes, rinse wound curls with warm water. Follow with cold water rinse.' There were two relevant 'important don'ts.' One of these warned against allowing the neck towel to become soaked with waving solution lest it cause irritation. Another was, 'Don't wipe or rub any waving lotion which may have dripped on forehead, face or neck.'

During the treatment, certain areas of the plaintiff's neck became an 'angry red' color. The following day blisters appeared about her face and neck and she had to seek medical attention.

The Municipal Court judge found the defendant to have been negligent in that it violated some of the prohibitions in Exhibit 1 in the specific 'don'ts' and violated paragraph 4(e) in allowing the neutralizer to remain ten minutes on the curls instead of the specified five minutes. It may well be considered doubtful as a matter of construction whether there was a prohibition against allowing the neutralizer to remain longer than five minutes or merely a statement of a minimum number of minutes to achieve effective treatment.

The Municipal Court judge ruled that the defendant violated G.L. c. 112, § 87U (as amended through St.1958, c. 85), ¹ ...