Medley v. Canady, Docket No. 59114

Decision Date18 August 1983
Docket NumberDocket No. 59114
Citation126 Mich.App. 739,337 N.W.2d 909
PartiesGloria G. MEDLEY, Plaintiff-Appellee, v. William CANADY, Sr., Defendant, and Motorland Insurance Company, Defendant-Appellant.
CourtCourt of Appeal of Michigan — District of US

Lopatin, Miller, Freedman, Bluestone, Erlich, Rosen & Bartnick by Richard E. Shaw, Detroit, for plaintiff-appellee.

Dickinson, Mourad, Brandt, Hanlon & Becker by Ronald R. Hanlon, Gromek, Bendure & Thomas by Carl L. Gromek and Nancy L. Bosh, of counsel, Detroit, for defendant-appellant.

Before BRONSON, P.J., MACKENZIE and SANBORN *, JJ.

SANBORN, Judge.

Defendant Motorland Insurance Company appeals as of right from a judgment against it pursuant to the Uniform Trade Practices Act, M.C.L. § 500.2001 et seq.; M.S.A. § 24.12001 et seq.

Plaintiff Medley was injured in an automobile collision on October 24, 1977. Defendant William Canady reported the collision to defendant Motorland on November 14, 1977. Plaintiff filed suit on December 9, 1977, but did not serve Canady until May 5, 1978. Canady then forwarded process to Motorland. Motorland received a police report on December 15, 1977. Motorland was added as a party defendant on January 14, 1980. Plaintiff alleged that Motorland was liable for interest under § 6 of the Uniform Trade Practices Act.

Following a bench trial, the trial judge ruled that Canady was liable for plaintiff's injuries in the amount of $830,000.

The parties agreed to submit the trade practices claim to the trial judge on stipulated facts. The trial judge issued a written opinion awarding plaintiff 12% interest on Motorland's $20,000 liability limit from 60 days after receipt of the police report until April 23, 1981, the date that the principal judgment was entered.

We review the decision below under the "clearly erroneous" standard found in GCR 1963, 517.1. The trial judge's ruling will not be reversed unless, on the entire evidence, we are left with the definite and firm conviction that a mistake has been made. Tuttle v. Dep't of State Highways, 397 Mich. 44, 46, 243 N.W.2d 244 (1976).

Motorland's arguments on appeal challenge the trial judge's application of M.C.L. § 500.2006(4); M.S.A. § 24.12006(4), to the stipulation of facts for Count II.

M.C.L. § 500.2006(4) provides in relevant part:

"Where the claimant is a third party tort claimant, then the benefits paid shall bear interest from a date 60 days after satisfactory proof of loss was received by the insurer at the rate of 12% per annum if the liability of the insurer for the claim is not reasonably in dispute and the insurer has refused payment in bad faith, such bad faith having been determined by a court of law."

It is immediately apparent that four elements must coexist in order for this provision to apply: (1) that satisfactory proof of loss be received by the insurer; (2) that the liability of the insurer for the claim not be reasonably in dispute; (3) that the insurer refused payment of the claim; and (4) that the refusal to pay was in bad faith.

The statute is intended as a penalty to be assessed against insurers who procrastinate in paying meritorious claims in "bad faith". O.J. Enterprises, Inc. v. Ins. Co. of North America, 96 Mich.App. 271, 274, 292 N.W.2d 207 (1980); Fletcher v. Aetna Casualty & Surety Co., 80 Mich.App. 439, 445, 264 N.W.2d 19 (1978). Unlike the 6% judgment interest provision of M.C.L. § 600.6013; M.S.A. § 27A.6013, it evinces no intent to compensate a plaintiff for the delay in recovering funds rightfully his. As a penalty, the statute is to be strictly construed.

The obligation of a plaintiff to supply a satisfactory proof of loss must be read in light of M.C.L. § 500.2006(3); M.S.A. § 24.12006(3), which provides in relevant part:

"An insurer shall specify in writing the materials which constitute a satisfactory proof of loss not later than 30 days after receipt of a claim unless the claim is settled within the 30 days."

The statute does not deal with the effect of an insurer's failure to specify what constitutes a satisfactory proof of loss.

It is undisputed that Motorland did not specify in writing what would constitute a satisfactory proof of loss at any time during this litigation.

The trial judge, in effect, found that a claim was made when Motorland received notice of the collision from its insured and found that failure to specify the required proof of loss excused the requirement of a proof of loss.

We agree with appellant that the trial court erred by finding that a claim had been made when Motorland was notified that its insured had probably caused an accident in which plaintiff may have been injured. A claim is more than just a notice of accident and injury; it contemplates a demand for relief as well. Avril v. United States, 461 F.2d 1090, 1091 (CA 9, 1972).

We disagree with appellant, however, that the notice of plaintiff's lawsuit against its insured did not constitute a claim. The suit was a demand, derivatively against Motorland, for money pursuant to its insurance contract with defendant Canady. If the statute is to meet its purpose of encouraging prompt payment of claims, "claim" must be interpreted to include a complaint against an insured of which the insurer received notice. Further, reading M.C.L. §§ 500.2006(3) and 500.2006(4) together, we conclude that failure to specify in writing the materials which constitute satisfactory proof of loss excuses the requirement of said proof of loss in M.C.L. § 500.2006(4). No other interpretation would reasonably effectuate the intent of § 6.

Appellant challenges the trial judge's finding on the second element--that the liability of Motorland was not reasonably in dispute.

The trial judge found that Motorland received notice of the collision within 30 days of its occurrence. A police report was then procured which the trial judge characterized as catastrophic in terms of the patently willful negligence of Motorland's insured and the extreme seriousness of the injuries sustained by plaintiff. The trial judge stated that the culpability of Motorland was completed by a note to the file saying in effect, "[w]e have an open B.I.R. [bodily injury residual]". The trial judge then indicated that Motorland should have taken affirmative steps and should have settled for the full amount of the policy.

The record before both courts is the stipulation of facts for Count II.

The proof of loss referred to by the trial judge is attached to the stipulation of facts as Exhibit No. 1. It is exculpatory as to Motorland's insured but does indicate that the insured received a careless driving citation. The note referred to is Exhibit No. 2. When read in its entirety, it instructs Motorland's employee to "review for liability" when the police report comes in, including contacting any witnesses. If there is no liability, the file is to be referred to the drafter's attention.

The police report is Exhibit No. 3. It describes the insured's vehicle as "going approximately 85 m.p.h. and going in and out of traffic". Three injuries are indicated. The injury of plaintiff is indicated as type "A": "Any injury other than fatal which prevents normal activities and "generally requires hospitalization". The report also indicates that Motorland's insured was cited for a traffic law violation.

On reviewing the stipulated facts in light of the trial court's findings, we are left with a definite and firm conviction that a mistake has been made. The record does not support the trial judge's ruling that the claim was not reasonably in dispute. Following receipt of the police report, the facts available to Motorland were sufficiently ambiguous to create a reasonable dispute.

Motorland also challenges the trial judge's finding that its refusal to pay was in bad faith.

The trial judge held that the actions of Motorland "were a classic example of what a bad faith refusal to pay amounts to in its most rudimentary definition". The trial judge pointed to the following acts: (1) failure to properly evaluate the seriousness of the police report; (2) failure to determine the extent of plaintiff's injuries; (3) conducting no further investigation after receiving the complaint; (4) failing to send for hospital records after notice of the claimed injury; (5) not offering to pay policy limits after receiving plaintiff's interrogatories; (6) failing to respond to plaintiff's demand letter; (7) misplacing the files; and (8) failing to consult with its in-home committee for approval of payment of plaintiff's demand.

The term "bad faith" is not defined in M.C.L. § 500.2006(4).

At the outset, it is evident that "bad faith" is a state of mind which must be determined from proof of conduct. Thus, we look to the conduct of Motorland's agents. See, Wakefield v. Globe Indemnity Co., 246 Mich. 645, 225 N.W. 643 (1929). In Wakefield, the Michigan Supreme Court adopted the majority rule that an insurer may be held liable for bad faith in refusing settlement. In so doing, the Court gave some indication of what does and does not constitute bad faith. The Court noted that refusal of settlement under the bona fide belief that they might defeat the action, or keep the verdict within the policy limits, or have a "fighting chance", or even under mistake of judgment is not bad faith. 246 Mich. 651, 225 N.W. 643. On the other hand, bad faith might exist where there is an arbitrary refusal to settle for a reasonable amount, or where it is apparent that a trial would result in a judgment in excess of the policy limit, or indifference to the effect of refusal on the insured, or failure to fairly consider a compromise and facts presented and pass honest judgment thereon.

Bad faith is defined in Black's Law Dictionary, 4th ed., p. 176 as:

"The opposite of 'good faith,' generally implying or involving actual or constructive fraud, or a design to mislead or deceive another, or a neglect...

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