Moore v. Seterus, Inc.

Decision Date15 August 2017
Docket NumberNO. 4:16-CV-293-FL,4:16-CV-293-FL
CourtU.S. District Court — Eastern District of North Carolina
PartiesGWENDA G. MOORE, and R. WILTON MOORE, Plaintiffs, v. SETERUS, INC.; FEDERAL NATIONAL MORTGAGE ASSOCIATION; THE BANK OF NEW YORK MELLON f/k/a THE BANK OF NEW YORK, and TRUSTEE SERVICES OF CAROLINA, LLC, Defendants.
ORDER

This matter is before the court on motion to dismiss pursuant to Federal Rule 12(b)(6) for failure to state a claim and pursuant to Rule 8(a) for failure to provide a short, plain statement of the claim. (DE 7). The motion has been fully briefed, and the issues presented are ripe for ruling. For the reasons that follow, the motion is granted.

STATEMENT OF THE CASE

Plaintiffs commenced this action November 18, 2016, in the General Court of Justice, Superior Court Division for Beaufort County, North Carolina, asserting breach of contract and various torts against defendants Seterus, Inc. ("Seterus"), Federal National Mortgage Association ("Fannie Mae"), and The Bank of New York Mellon ("Bank of New York") (collectively, "the lender defendants"). Plaintiffs' claims arise from an offer of modification to a promissory note secured by property located at 129 Goose Creek Drive, Washington, North Carolina ("Goose Creek Drive Property") and defendant Seterus's procurement of allegedly excessive insurance policies and inspection services pertaining to the Goose Creek Drive Property. Defendants removed the action to this court December 19, 2016. Plaintiffs seek compensatory and punitive damages from the lender defendants. Plaintiffs also seek declaratory judgment that documents attached to the complaint create a binding contract requiring the lender defendants to modify the note to require payments not in excess of $1529.55 per month and permitting plaintiffs to retain the Goose Creek Drive Property.1 The lender defendants filed the instant motion December 20, 2016, asserting that all claims fail as a matter of law and should be dismissed pursuant to Federal Rules of Civil Procedure 8(a) and 12(b)(6).

STATEMENT OF THE FACTS

The facts alleged in the verified complaint may be summarized as follows. On or about May 10, 2002, plaintiff Gwenda Moore ("Gwenda") executed a promissory note ("the note") payable to the order of non-party RBC Centura Bank. Gwenda borrowed $220,000 at an interest rate of 6.875 percent per annum. (DE1-1 at 28). To secure payment of the note, plaintiffs concurrently signed a deed of trust conveying the Goose Creek Drive Property to non-party CB Services Corp. as trustee under the deed of trust. (Id. at 31). The initial monthly payment under the note was $1,445.24, exclusive of escrow fees, (id. at 28), later reduced to $1,220.49 beginning June 1, 2013, pursuant to a modification allowed by then-holder of the note, JP Morgan Chase Bank, N.C. (Id. at 46). Following modification, Gwenda defaulted on her repayment obligations. (DE 1-1 at 4 ¶ 14).

The lender defendants are engaged in the business of consumer lending. (Id. at 2-3 ¶¶ 2-4). Defendant Fannie Mae underwrites consumer loans and is current holder of the note. (Id. at 2-3 ¶ 3, 4 ¶ 17) Defendant Bank of New York is a banking institution and currently has custody of the original document evidencing the note. (Id. at 3 ¶ 4). Defendant Seterus services the note on behalf of Fannie Mae. (Id. at 1 ¶ 2, 4 ¶ 17). Seterus hired defendant Trustee Services to initiate and prosecute foreclosure against the Goose Creek Drive Property following Gwenda's default. (Id. at 9 ¶ 43).

On or about June 5, 2014, defendant Seterus sent to plaintiff Gwenda a document styled as an offer for a "Trial Period Plan" ("TPP"). (Id. at 52). The TPP consists of a three-page letter endorsed by Seterus, an accompanying three-page document titled "Fannie Mae Loan Modification - Frequently Asked Questions[,]" a one-page document titled "Fannie Mae Loan Modification - Important Program Information Additional Trial Period Plan Information and Legal Notices[,]" and two additional one-page documents including a table of miscellaneous definitions and information about avoiding credit and lending scams. (Id. at 52-60). The first page of the TPP includes the following information:

Dear MOORE, GWENDA G:
You qualify for a new loan modification program that could bring your loan current. Based on a careful review of your loan, we are offering you an opportunity to enter into a Trial Period Plan for a loan modification. All you have to do to get started is make your first trial plan payment of $1,529,55 by July 01, 2014. Then make the next two consecutive, monthly trial payments as outlined in the Trial Period Plan table below.
While this modification would increase your monthly payment, your past-due amounts will be rolled into the newly modified loan - bringing the loan current. You would then pay only your new monthly payments with no further penalties, as long as you continue to meet the requirements of your loan modification agreement.
If you successfully complete the Trial Period Plan, and remain eligible for the program, we will send you a permanent loan modification agreement.

(Id. at 52). The second page includes a payment schedule and section titled "modification terms[,]" as follows:

TRIAL PERIOD PLAN
Payment Number
Payment Amount
Due Date
1st payment
$1,529.55
7/1/2014
2nd payment
$1,529.55
8/1/2014
3rd payment
$1,529.55
9/1/2014

Modification terms:
If you successfully complete the Trial Period Plan by making the required payments, you will receive a loan modification with an interest rate of 6.875%, which will be fixed for 40 years from the date the modification is effective. If we determine that the unpaid balance of your mortgage is more than 115% of the value of your home, you will be eligible to have up to 30% of your principal balance deferred; and the deferred amount will not be subject to any interest charges. The deferred principal will not be due and payable until the earliest of:
¦ the end of the 40-year term of the modified mortgage, or
¦ the date the interest-bearing balance of your loan has been paid off, or
¦ the sale or transfer of your interest in the property, or
¦ a refinance of your mortgage loan.
Your existing loan and loan requirements remain in effect and unchanged during the trial period. If your last trial period payment is made in the last half of the month it is due, we may elect to extend your Trial Period Plan by an extra month. If you do not successfully complete the Trial Period Plan, this offer will be revoked, and we are not obligated to renew it

(Id. at 53).

The third page includes defendant Seterus's endorsement appearing on the signature line. (Id. at 54). The "frequently asked questions" enclosure includes information about the nature of the trial period plan and contemplated permanent modification:

Q. What is a Fannie Mae Loan Modification?
If you successfully complete the trial period, a Fannie Mae Loan Modification offers you the ability to permanently modify your loan - helping to make your mortgage more affordable for the life of the loan. If you have not been evaluated for a modification under the federal Home Affordable Modification Program (HAMP) and you return a complete Borrower Response Package no later than August 02, 2014, we may be able to offer you a HAMP modification with a lower monthly principal and interest payment than we estimate you would receive for the proposed modification described above.

(id at 55), the purpose of the trial period:

Q. Why is there a trial period?
The trial period gives you time to make sure you can manage the regularly scheduled mortgage payments and could prevent a foreclosure sale. Note: This is only a temporary Trial Period Plan. Your existing loan and loan requirements remain in effect and unchanged during the trial period. Additionally, if you complete and return the Borrower Response Package, we can evaluate your loan during the trial period to see if you qualify for even better loan modification terms.

(id.), and other guarantees about the TPP and potential permanent modification, including

Q. What else should I know about this offer?
¦ If you make your new payments in a timely manner, we will not conduct a foreclosure sale.
¦ You will not be charged any fees for this Trial Period Plan or final modification.
¦ If your loan is permanently modified, we will waive all unpaid late charges.

(id.), and

Q. When will I know if my loan can be modified permanently, and how will the modified loan balance be determined?
Once you make all of your trial period payments on time, we will send you a Modification Agreement detailing the terms of the modified loan. The Modification Agreement will become effective once all borrowers and Seterus have signed it. Any difference between the amount of the trial period payments and your regular mortgage payments will be added to the balance of your loan along with any other past-due amounts, as permitted by your loan documents. While this will increase the total amount that you owe, it should not significantly change the amount of your modified mortgage payment.

(Id. at 56).

After receiving the TPP, plaintiff Gwenda began making payments pursuant to its terms. Gwenda paid the three required installments of $1,529.55 between July and September, 2014, and in addition, paid six additional installments in the same amount through March, 2015, each of which payments defendant Seterus accepted. (Id. at 5 ¶ 23).

Sometime between September and December 2014, defendant Seterus offered a permanent modification with proposed monthly payments of approximately $2,000 per month. (See id. at 5 ¶ 26, 8 ¶ 34). Plaintiffs rejected this offer while maintaining that the lender defendants were required to modify, and indeed modified, the note to include monthly payments of $1529.55 for the remainder of the note's payment term. Based on plaintiffs' rejection of the permanent modification offer, Seterus informed Gwenda by letter dated December 22, 2014, that a "Fannie Mae...

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