Norceide v. Cambridge Health Alliance

Decision Date24 February 2014
Docket NumberCivil Action No. 10-11729-NMG
PartiesBARBATINE NORCEIDE, NARCES NORCEIDE, JACK WALSH, COLES VOYARD and BARBARA BURNS, on behalf of themselves and all others similarly situated, Plaintiffs, v. CAMBRIDGE HEALTH ALLIANCE, Defendant.
CourtU.S. District Court — District of Massachusetts
MEMORANDUM AND ORDER

GORTON, J.

This is a wage-and-hour action in which current and former employees of defendant Cambridge Health Alliance ("CHA") allege that they were not compensated for time worked during their meal breaks and before and after their shifts. Plaintiffs claim that these practices violate the Fair Labor Standards Act ("FLSA"), the Massachusetts Wage Act and their employment contracts with CHA. Trial is now scheduled to begin on March 24, 2014.

In an Order entered on February 12, 2014, "with memorandum and order to follow," this Court allowed defendant's motion to decertify the conditionally certified class but denied defendant's motion for partial summary judgment, plaintiffs' cross motion for summary judgment and defendant's motion tostrike plaintiffs' cross motion. It also denied as moot plaintiffs' motion for clarification of an Order with respect to filing deadlines. The Court now publishes the subject memorandum and order and denies a joint motion to schedule a status conference regarding case deadlines in light of the pending mediation and brief postponement of trial.

I. Background

The named plaintiffs in this case are all current or former non-exempt, hourly employees of Cambridge Hospital, Somerville Hospital or Whidden Memorial Hospital. Barbatine Norceide worked as a unit secretary at Cambridge Hospital between March and September, 2010 and claims that she frequently missed lunch breaks or had her lunches interrupted and worked before and after her scheduled shifts. Narces Norceide has worked as a registered nurse at Cambridge Hospital and Whidden Memorial Hospital since 2009 and claims that his meal breaks were interrupted more than half of the time and he worked, on average, 5-10 minutes before and 15 minutes after his scheduled shift. Jack Walsh, who worked in the pharmacy department at Cambridge Hospital, claims that he seldom received a meal break and worked one to three hours outside of his scheduled shifts each week. Coles Voyard was an admission nurse from 2005 to 2010 at Whidden Memorial Hospital and alleges that he worked through his lunches two to three times per week and frequentlyhad his lunches interrupted on work-related matters. Barbara Burns asserts that she worked at Somerville Hospital and Cambridge Hospital during the period addressed in the Third Amended Complaint and that, between missed lunch breaks and working past her scheduled shift, she worked three to six extra hours per week. All five named plaintiffs allege that they were compensated only for scheduled time and therefore were not compensated for missed or interrupted lunch breaks or for work performed before and after their scheduled shifts.

This Court previously conditionally certified an opt-in class of 205 individuals who claim to have been uncompensated for missed or interrupted lunch breaks or for work performed outside of scheduled shifts. The class consisted of a wide range of CHA employees including nurses, cooks, intake specialists, housekeepers and medical interpreters, among others. Class members worked at three different CHA hospitals (Somerville Hospital, Cambridge Hospital and Whidden Memorial Hospital) for many different supervisors. They were subject to different collective bargaining agreements negotiated by their respective unions.

Defendant received 34 responses from 85 opt-in class members who received a Court-approved questionnaire and deposed four of those members who responded. Of the 33 questionnaires sampled by plaintiffs, 32 indicated that the employee hadperformed some work for which he or she had not been paid and 19 reported that they complained about not getting paid for time worked.

Defendant made several of its employees available for depositions under Fed. R. Civ. P. 30(b)(6) including its former Senior Vice President of Human Resources, Joan Bennett. Ms. Bennett explained that CHA's policy is to pay for time worked and suggested that two documented instances in which supervisors declined to pay overtime when the extra work was not pre-approved were anomalies involving overzealous supervisors rather than a reflection of the actual policies of CHA. There is also evidence in the record that plaintiffs and class members who sought payment for uncompensated time were ultimately compensated.

II. Procedural history

Plaintiffs filed their initial Complaint in October, 2010, and the case was assigned to United States District Judge Nancy Gertner. In August, 2011, Judge Gertner allowed plaintiffs' motion to amend their Complaint and to conditionally certify a collective action class under the FLSA but also allowed, in part, and denied, in part, defendant's motion to dismiss. The case was reassigned to this Session in September, 2011. In July, 2013, the Court adopted a Report and Recommendation of Magistrate Judge Robert Collings to allow, in part, and deny, inpart, defendant's motion to dismiss. As a result, two named plaintiffs, John Bryant and Noelle Akin, were dismissed from the action.

Defendant moved for partial summary judgment and to decertify the conditionally-certified collective action in August, 2013. Plaintiffs filed a cross-motion for partial summary judgment in September, 2013 which defendant moved to strike as untimely. The Court postponed the trial, originally scheduled for October, 2013, in light of the pending motions and its own docket congestion. Trial was rescheduled for early March, 2014, but has since been postponed until March 24, 2014, because mediation is scheduled in the interim.

III. Defendant's motion to decertify the conditionally-certified collective action class
A. Legal standard

The FLSA authorizes an employee to bring suit against an employer on his or her own behalf and on behalf of other "similarly situated" employees. 29 U.S.C. § 216(b). Such actions are permitted "to serve the interest of judicial economy and to aid in the vindication of plaintiffs' rights." Hoffman-La Roche Inc. v. Sperling, 493 U.S. 165, 170 (1989).

This Court, like others in the First Circuit, follows a two-tiered approach in deciding whether putative class members are "similarly situated". See Kane v. Gage Merch. Servs., Inc.,138 F. Supp. 2d 212, 214 (D. Mass. 2001). At the initial "notice" stage, the Court relies upon the pleadings and affidavits to determine whether plaintiffs have made a "modest factual showing" that the putative class members were together subject to "a single decision, policy or plan that violated the law." Trezvant v. Fidelity Emp'r Servs. Corp., 434 F. Supp. 2d 40, 42-45 (D. Mass. 2006).

If the Court conditionally certifies a collective action at the "notice" stage, defendants may move to decertify the class following discovery and the Court will make a "factual determination" as to whether similarly situated employees have opted in. Reeves v. Alliant Techsystems, Inc., 77 F. Supp. 2d 242, 247 (D.R.I. 1999). Most courts focus on the following three factors:

(1) the disparate factual and employment settings-e.g., whether plaintiffs were employed in the same corporate department, division, and location; (2) the various defenses available to defendant which appear to be individual to each plaintiff; and (3) fairness and procedural concerns.

Id. (citations omitted).

B. Application

In August, 2011, the Court conditionally certified a class comprised of non-exempt employees who were 1) subject to an automatic meal break deduction and yet were not paid for time worked during a meal break or for a missed meal break or 2) paidonly for scheduled time even when they began work before the start of the scheduled shift or worked past the end of their scheduled shift. Pursuant to the opt-in protocol of the Court, plaintiffs' counsel mailed class notices to 2,872 current and former non-exempt CHA employees, of whom 205 remain in the opt-in class after defendant's motion to dismiss. That class includes a wide range of CHA employees, including nurses, cooks, intake specialists, housekeepers and medical interpreters, among others. Furthermore, class members work at three different CHA hospitals (Somerville Hospital, Cambridge Hospital and Whitten Hospital) for many different supervisors and are subject to different collective bargaining agreements negotiated by their respective unions. The record suggests that the reasons for missed meal breaks and working before and after scheduled shifts varied widely as did the propensity of opt-in members to request overtime pay for extra work. Many responses to the questionnaire indicated that employees neither sought compensation nor complained about uncompensated work.

Plaintiffs assert that those differences are irrelevant to the question of whether the conditionally-certified class should be decertified. They maintain that the question of whether CHA's corporate policy is to ignore deliberately and thus fail to compensate any unreported time worked during meal periods or before or after shifts is amenable to common, class-wide proof.Specifically, plaintiffs suggest that the issue of whether CHA had constructive knowledge that plaintiffs and opt-in class members were working off the clock can be proven on a class-wide basis. They contend that the differences discussed above are relevant only to the question of damages which are frequently determined on an individual basis in class actions.

The Court disagrees. While plaintiffs are correct that CHA generally required overtime work to be approved by the employer's manager before being submitted to payroll, it was lawful for CHA to do so. See Zivali v. AT&T Mobility, LLC, 784 F. Supp. 2d 456, 461-62 (S.D.N.Y. 2011). It was also lawful for CHA automatically to deduct time for meal breaks...

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