Palmer v. Amazon.com, Inc.

Decision Date01 November 2020
Docket Number20-cv-2468 (BMC)
Parties Derrick PALMER, Kendia Mesidor, Benita Rouse, Alexander Rouse, Barbara Chandler, Luis Pellot-Chandler, and Deasahni Bernard, Plaintiffs, v. AMAZON.COM, INC. and Amazon.com Services LLC, Defendants.
CourtU.S. District Court — Eastern District of New York

Elizabeth Joynes Jordan, Make the Road New York, Jackson Heights, NY, Amanda Steiner, Blythe H. Chandler, Pro Hac Vice, Erika L. Nusser, Pro Hac Vice, Toby J. Marshall, Pro Hac Vice, Beth E. Terrell, Pro Hac Vice, Terrell Marshall Daudt & Willie PLLC, Seattle, WA, David Seligman, Pro Hac Vice, Valerie Collins, Pro Hac Vice, Juno Turner, Towards Justice, Denver, CO, Frank Rankin Kearl, Make the Road New York, Staten Island, NY, Karla Gilbride, Stephanie K. Glaberson, Public Justice, P.C., Washington, DC, for Plaintiffs Derrick Palmer, Kendia Mesidor, Benita Rouse, Alexander Rouse, Barbara Chandler, Luis Pellot-Chandler.

Erika L. Nusser, Terrell Marshall Law Group PLLC, Seattle, WA, Juno Turner, Towards Justice, Denver, CO, for Plaintiff Deasahni Bernard.

Jason Schwartz, Pro Hac Vice, Gibson, Dunn & Crutcher LLP, Washington, DC, Zainab Ahmad, Avi Weitzman, Gibson, Dunn & Crutcher LLP, New York, NY, Karl Nelson, Pro Hac Vice, Gibson, Dunn & Crutcher LLP, Dallas, TX, for Defendants.

MEMORANDUM DECISION AND ORDER

COGAN, District Judge.

Plaintiffs challenge defendants’ compliance with state and federal public health guidance and law during the COVID-19 pandemic. The amended complaint asserts claims for (i) public nuisance, (ii) breach of the duty to provide a safe workplace, (iii) failure to timely pay COVID-19 leave, and (iv) an injunction against future failure to timely pay COVID-19 leave.

Before me is defendantsmotion to dismiss the amended complaint. It is granted without prejudice as to plaintiffs’ claims for public nuisance and breach of the duty to provide a safe workplace, pursuant to the doctrine of primary jurisdiction, and with prejudice as to plaintiffs’ claims for failure to timely pay COVID-19 leave.

BACKGROUND1
A. The Parties

Defendants Amazon.com, Inc. and Amazon.com Services LLC (together, "Amazon") operate a facility, the JFK8 fulfillment center, located on Staten Island. JFK8 runs twenty-four hours a day, seven days a week, and is larger than fourteen football fields. The facility employs thousands of workers.

Plaintiffs are employees working at JFK8 and people who live with those employees. Derrick Palmer works as a Warehouse Associate, Process Guide and Picking Master at JFK8. As a Picking Master, he picks customer orders, repeatedly touching items that have been touched by other workers. His role as a Process Guide requires close interaction with other associates. Kendia Mesidor lives with Mr. Palmer and faces a heightened risk of infection or complications from COVID-19.

Benita Rouse works as a Problem Solver at JFK8. In this role, she assesses whether damaged items can be re-sold, requiring her to touch items that have been handled by other workers, and requiring close interaction with other workers and the use of the same equipment. Alexander Rouse is Ms. Rouse's child and lives with her.

Barbara Chandler works as a Process Assistant at JFK8. In this role, she helps manage, supervise, and coach a team of about fifty people and has to interact closely with other workers. Ms. Chandler tested positive for COVID-19 in March 2020 and several members of her household also experienced symptoms, including her cousin, who died in April 2020. Luis Pellot-Chandler is Ms. Chandler's child and lives with her. He also experienced symptoms of COVID-19. Ms. Chandler claims that she was not timely or fully compensated for her COVID-19 sick leave.

Deasahni Bernard is a member of the robotics team at JFK8. Ms. Bernard claims that she was not timely and fully paid for her COVID-19 sick leave.

B. COVID-19 and Workplace Guidance

The novel coronavirus, SARS-CoV-2, and its associated disease, COVID-19, is potentially lethal, has no known cure, no particularly effective treatment, and no vaccine. So far this year, it has infected over 512,000 people and killed over 33,000 people in New York State alone.2

COVID-19 can spread through contact, respiratory droplets, and aerosols.3 To slow the spread of COVID-19, the Centers for Disease Control and Prevention ("CDC") recommends frequent hand washing and disinfection of surfaces, mask wearing, and social distancing by keeping six feet away from other people and limiting contact with others outside one's household, whether indoors or outdoors.4

The State of New York has issued industry-specific guidance for businesses operating during the COVID-19 pandemic known as the "New York Forward" plan. The guidance for the Wholesale Trade Sector directs businesses to: operate at reduced capacity unless more workers are needed to continue safe operations; implement policies to minimize touching of shared surfaces; increase sanitization of workstations and shared surfaces and equipment; provide hand washing stations and supplies; stagger shifts and tasks to minimize congestion; conduct regular cleaning; allocate time during shifts for cleaning if workers are to clean their own stations; conduct health screenings of all people entering the facility and keep a log of responses; provide information to local authorities to assist in contact tracing; and develop a communications plan to provide employees, visitors, and customers with information.5

New York further instituted a new law requiring large employers like Amazon to provide, with certain limitations, at least fourteen days of paid sick leave to employees subject to a mandatory or precautionary order of quarantine or isolation due to COVID-19.

The CDC also published guidance for employers and employees operating during the pandemic. Those guidelines recommend, among other things, that employers develop flexible leave policies, approve sick leave without requiring a positive test or doctor's note, reduce face-to-face contact between employees, take steps to reduce transmission at the workplace, establish policies to identify workers who may have been exposed to COVID-19 and aid in contact tracing, encourage hand washing and social distancing, and increase ventilation and sanitization.

C. The Amended Complaint

Plaintiffs filed this action and a motion for a preliminary injunction. They subsequently withdrew their motion for a preliminary injunction and filed an amended complaint. This case is before me on Amazon's motion to dismiss the amended complaint.

The amended complaint asserts claims for (i) public nuisance and (ii) breach of the duty to protect the health and safety of employees under New York Labor Law ("NYLL") § 200, seeking a declaratory judgment under 28 U.S.C. § 2201 for both of these causes of action, as well as claims for (iii) failure to timely pay earned wages under NYLL § 191, and (iv) an injunction against future NYLL § 191 violations. Plaintiffs seek injunctive relief for their first, second, and fourth causes of action, and damages for their third cause of action.

Plaintiffs claim that Amazon's operations at JFK8 fail to comply with applicable workplace guidance. They first argue that Amazon's productivity requirements prevent employees from engaging in basic hygiene, sanitization, and social distancing. Amazon tracks employees in real time to determine whether they perform a task in each minute and aggregates a total time off task ("TOT") every day. Employees are warned and penalized, including potentially with termination, if their TOT exceeds certain amounts. TOT is automatically counted even during paid rest breaks, including bathroom breaks, and requires supervisors to re-code certain TOT activities to prevent them from being counted against the employee. Plaintiffs claim that employees’ fear of accumulating TOT causes them to skip hand washing and sanitizing their workstations, and rush through the facility in a way that prevents social distancing. Amazon officially suspended rate requirements in March 2020, but plaintiffs claim that the change was not effectively communicated to employees until July, there is still confusion over the policy, and the productivity requirements could be reinstated at any time.6

Plaintiffs also claim that only two of the breakrooms at JFK8 are air conditioned, causing workers to cluster in those areas on hot days, further impeding social distancing.

Amazon conducts contact tracing for COVID-19 infections among its employees, but plaintiffs claim that it fails to do so adequately. They allege that Amazon uses surveillance to track potentially infected employees’ movements but does not interview infected workers to discuss their contacts and discourages those workers from informing others that they may be at risk. In addition, workers who have had contact with infected workers were not asked whether they have any symptoms before Amazon authorized them to return to work.

Plaintiffs also take issue with Amazon's application of New York's COVID-19 leave law, claiming that Amazon has failed to clearly communicate to its employees the availability of leave related to COVID-19 and failed to promptly pay workers the required leave. They argue that Amazon's existing leave policies are inadequate to encourage workers to take time away from work if they are experiencing symptoms of COVID-19 or have been exposed to it. Amazon's unpaid leave accrues slowly, is deducted when employees are late to work, and the loss of adequate leave to cover such lateness can lead to termination. Because Amazon's Paid Time Off ("PTO") leave accrues slowly, it is functionally unavailable to new workers. Plaintiffs further claim that Amazon fails to adequately communicate information about the availability of leave and fails to promptly approve leave.

Plaintiffs argue that Amazon fails to pay employees for the full amount of the leave to which they are entitled under New York's leave law in a timely...

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6 cases
  • New York by James v. Amazon.com, Inc.
    • United States
    • U.S. District Court — Southern District of New York
    • July 26, 2021
    ...2841 (explaining that the preemptive effect of LMRA § 301 "is so powerful as to displace entirely any state cause of action").Further, the Palmer case on which Amazon repeatedly relies is clear that OSHA does not preempt claims under New York Labor Law § 200 even defensively. See Palmer v. ......
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    ...simply are not on point.The other two cases cited by ConAgra did involve nonemployee negligence claims. In Palmer v. Amazon.com, Inc. , 498 F. Supp. 3d 359, 364–68 (E.D.N.Y. 2020), several employees of an Amazon fulfillment center and people who lived with those employees sued Amazon for fa......
  • Earl v. Good Samaritan Hosp. of Suffern N.Y.
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  • Melton Props., LLC. v. Ill. Cent. R.R. Co.
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    ...is room for significant disagreement as to the necessity or wisdom of any particular" course of action. Palmer v. Amazon.com, Inc. , 498 F.Supp.3d 359, 369-370 (E.D.N.Y. 2020).For example, in Read , the potential inconsistency was that the state agency had approved a "two-foot excavation re......
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2 books & journal articles
  • The Perils and Promise of Public Nuisance.
    • United States
    • Yale Law Journal Vol. 132 No. 3, January 2023
    • January 1, 2023
    ...480 F. Supp. 3d 917, 919 (D.N.D. 2020) (denying the United States's motion to dismiss). (125.) See, e.g., Palmer v. Amazon.com, Inc., 498 F. Supp. 3d 359 (E.D.N.Y. 2020) (dismissing the suit on primary-jurisdiction grounds); Rural Cmty. Workers All. v. Smithfield Foods, Inc., 459 F. Supp. 3......
  • OSHA and Public Health in an Emergency and a Culture War.
    • United States
    • Missouri Law Review Vol. 87 No. 4, September 2022
    • September 22, 2022
    ...to federal court, court citing plaintiff's reliance on OSHA guidance to prove employer's negligence); Palmer v. Amazon.com, Inc., 498 F. Supp. 3d 359, 370 (E.D.N.Y. 2020) (OSHA guidance cited in support of plaintiffs' nuisance action); Benvenuto v. Tappan Zee Constructors, LLC, 129 N.Y.S.3d......

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