Schoenlein v. Routt Homes, Inc.

Decision Date19 August 2008
Docket NumberNo. ED 89955.,ED 89955.
CitationSchoenlein v. Routt Homes, Inc., 260 S.W.3d 852 (Mo. App. 2008)
PartiesT.J. SCHOENLEIN, Delora Hunter Douglas Bice and Cynthia Bice, Respondents, v. ROUTT HOMES, INC., Appellant.
CourtMissouri Court of Appeals

David Streett, St. Louis, MO, for appellant.

Daniel McLaughlin, Kirkwood, MO, for respondents.

NANNETTE A. BAKER, Judge.

Introduction

Routt Homes, LLC ("Defendant") appeals from a judgment in favor of T.J. Schoenlein, Delora Hunter, Douglas Bice and Cynthia Bice (jointly, "Plaintiffs") in the Circuit Court of St. Charles County. Defendant argues that the trial court erred in finding in favor of Plaintiffs because Plaintiffs failed to prove they suffered an ascertainable loss of money or property. We find that the trial court erred in its assessment of damages and remand for retrial on the issue of damages only.

Factual and Procedural Background

T.J. Schoenlein and Delora Hunter purchased a home from Routt Homes, LLC ("Defendant"). They entered into a purchase contract with Defendant on December 13, 2003, and closed on the home on August 5, 2004. On March 17, 2005, Douglas and Cynthia Bice entered into a purchase contract with Defendant for a home and closed on May 16, 2005.

Plaintiffs' purchase contract with Defendant included a warranty provided by the 2-10 Home Warranty Corporation. However, the paperwork for the warranty was not provided at the closings and Plaintiffs did not receive a warranty. In fact, at the time the purchase contracts were signed, Defendant was no longer enrolled in the 2-10 Warranty program and not able to provide Plaintiffs with warranties.

At closing, Plaintiffs received promotional literature about the 2-10 Warranty, which led them to believe they were enrolled in the program. None of the Plaintiffs realized that the 2-10 Warranty paperwork was not included at closing and they were not enrolled. For several months, Plaintiffs attempted to negotiate with Defendant to receive their warranty, but did so to no avail.

On May 19, 2006, Schoenlein and Hunter filed suit against Defendant and Brian Routt, individually. Separately, on March 3, 2006, the Bices filed suit against Defendant and Brian Routt, individually. After consolidating the cases, the trial court dismissed Brian Routt as a defendant and dismissed three counts of Plaintiffs' four-count petition and granted Plaintiffs leave to amend the remaining count.

In February 2006, Defendant provided the Bices with a warranty. The Bices refused to sign the paperwork to enroll in the warranty program until August 1, 2006. Schoenlein and Hunter were enrolled in the warranty on August 29, 2006.

On December 16, 2006, Plaintiffs filed their First Amended Petition as to the remaining count. It alleged that Defendant violated Section 407.020 and 407.025 of the Missouri Merchandise Practice Act by not timely providing them with the 2-10 Warranty. Defendant moved to dismiss the petition because both sets of plaintiffs had received their 2-10 Warranty and had not suffered an "ascertainable loss of money or property." The court denied the motion to dismiss.

During trial, Defendant moved to dismiss for failure to prove damages at the close of Plaintiffs' evidence. The motion was denied. After trial, the court entered a judgment against Defendant and in favor of: T.J. Schoenlein for $5,207.62; Delora Hunter for $5,207.62; Douglas Bice for $4,768.66; and Cynthia Bice for $4,768.66. The court entered no findings of fact or conclusions of law.

Standard of Review

We affirm the judgment of the trial court unless there is no substantial evidence to support it, it is against the weight of the evidence or the trial court erroneously declared or applied the law. Murphy v. Carron, 536 S.W.2d 30, 32 (Mo. banc 1976). Because neither party requested findings of fact we must assume that all fact issues were found in accordance with the result reached. Rule 73.01(a)(2); Sunset Pools of St. Louis, Inc., v. Schaefer, 869 S.W.2d 883, 885 (Mo. App. E.D.1994).

Discussion

On appeal, Defendant argues that the trial court erred in entering judgment for Plaintiffs because the Plaintiffs failed to prove that they suffered an ascertainable loss of money or property. Defendant also claims the court erred in awarding attorney's fees as damages because the Missouri Merchandise Practices Act ("MMPA") requires that only after the award of actual damages may the court award attorney's fees. Defendant also argues that Plaintiffs did not prove ascertainable damages.

Plaintiffs based their lawsuit on an allegation that Defendant violated Sections 407.0201 and 407.025 of the MMPA because Defendant failed to provide them with their warranties in a timely manner.

Section 407.025 provides that anyone who

purchases or leases merchandise primarily for personal, family or household purposes and thereby suffers an ascertainable loss of money or property, real or personal, as a result of the use or employment by another person of a method, act or practice declared unlawful by section 407.020, may bring a private civil action ... The court may, in its discretion, award punitive damages and may award to the prevailing party attorney's fees ...

Section 407.020 declares it unlawful to use "deception, fraud, false pretense, false promise, misrepresentation, unfair practice or the concealment, suppression, or omission of any material fact in connection with the sale or advertisement of any merchandise in trade or commerce."

Under Section 407.010(4) "merchandise" is defined to include "objects, wares, goods, commodities, intangibles, real estate or services." Defendant does not contest that the transaction in question was covered by the above cited sections of the MMPA.

Section 407.025 authorizes a court to award actual damages, and may also award punitive damages and attorney's fees. In Sunset Pools, this court determined the "benefit of the bargain" rule of assessing actual damages was applicable in MMPA cases. See, 869 S.W.2d at 886.

In Sunset Pools, the plaintiffs purchased a spa that did not work properly and did not come with the advertised manufacturer's warranty. Sunset Pools, 869 S.W.2d at 886. This court stated that the trial court should apply the "benefit of the bargain" rule to determine damages in cases of fraud or deceit where the parties have not elected to rescind the contract and seek restitution. Id. This is because this rule allows the defrauded party to be awarded the difference between the actual value of the property and the value if it had been as represented, measuring the damages at the time of the transaction. Id. We found that the plaintiffs had proven, and the court awarded, the purchase price the plaintiffs paid. Id. We also held that this was an improper measure of damages and remanded the case for retrial on the issue of damages. Id.

Here, as in Sunset Pools, the record supports a finding that Defendant has committed unlawful merchandising practices. Plaintiffs were told by Defendant that they would receive a warranty and the warranty was included in their purchase contract. However, Defendant was not a member of the warranty program at the time he entered into the purchase contracts with Plaintiffs and had been advised of its terminated status. Even so, the warranty was advertised with the real estate and Defendant gave Plaintiffs promotional materials for the 2-10 Warranty at closing. However, the Plaintiffs did not receive the paperwork for the warranty and were not informed that they had not received the...

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    ...of the item if it had been as represented at the time of the transaction." Murphy , 503 S.W.3d at 313 (citing Schoenlein v. Routt Homes, Inc. , 260 S.W.3d 852, 854 (Mo. App. 2008) ). Furthermore, the loss must be a result of the alleged unlawful practice. Id. (citing Plubell v. Merck & Co.,......
  • Brian v. David (In re Davenport)
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    ...had been as represented. Larabee, supra, at 548 (citing Smith v. Tracy, 372 S.W.2d 925, 939 (Mo.1963)). Cf., T.J. Schoenlein v. Routt Homes, Inc., 260 S.W.3d 852 (Mo.Ct.App.2008)(remanding for retrial on the damages issue because the plaintiffs did not introduce evidence of the value of the......
  • Early v. Henry Thayer Company Inc.
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    • U.S. District Court — Eastern District of Missouri
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    ...represented. The Complaint adequately alleges that the loss was the result of Thayer's deceptive labeling and is sufficient to state a claim. Id. At juncture, the Court finds it immaterial that Plaintiff used a store coupon when purchasing the Rose Petal Facial Toner. This fact may raise fa......
  • Hope v. Nissan North America, Inc.
    • United States
    • Missouri Court of Appeals
    • September 20, 2011
    ...stated an objectively ascertainable loss under the MMPA using the benefit-of-the-bargain rule.” Id. (citing Schoenlein v. Routt Homes, Inc., 260 S.W.3d 852, 854 (Mo.App.2008)). Consequently, the court concluded Merck failed to show individual issues predominated over common ones. Id. Nissan......
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4 books & journal articles
  • Section 7 Implied Warranty Claims Asserted With Third-Party Warranty Claims and Arbitration Issues
    • United States
    • The Missouri Bar Home Purchases, Ownership, and Financing (2011 Ed.) Chapter 1 Home Purchases
    • Invalid date
    ...give the purchaser a claim under the MMPA (Missouri Merchandising Practices Act), Chapter 407, RSMo. See Schoenlein v. Routt Homes, Inc., 260 S.W.3d 852 (Mo. App. E.D. 2008) (also discussing measure of damages under the...
  • Section 7 Implied Warranty Claims Asserted With Third-Party Warranty Claims and Arbitration Issues
    • United States
    • The Missouri Bar Practice Books Consumer Law and Practice Deskbook Chapter 3 Home Purchases
    • Invalid date
    ...give the purchaser a claim under the MMPA (Missouri Merchandising Practices Act), Chapter 407, RSMo. See Schoenlein v. Routt Homes,Inc., 260 S.W.3d 852 (Mo. App. E.D. 2008) (also discussing measure of damages under the...
  • Section 9 Ascertainable Loss
    • United States
    • The Missouri Bar Practice Books Merchandising Practices Act Guidebook Chapter 2 The MPA Cause of Action
    • Invalid date
    ...Neither is time spent on phone calls nor is the effort to obtain a vehicle warranty from a defendant. Schoenlein v. Routt Homes, Inc., 260 S.W.3d 852 (Mo. App. E.D....
  • Section 13 Actual Damages
    • United States
    • The Missouri Bar Practice Books Merchandising Practices Act Guidebook Chapter 2 The MPA Cause of Action
    • Invalid date
    ...Sunset Pools of St. Louis, Inc. v. Schaefer, 869 S.W.2d 883, 886 (Mo. App. E.D. 1994); see also:· Schoenlein v. Routt Homes, Inc., 260 S.W.3d 852 (Mo. App. E.D. 2008)· Williams v. Fin. Plaza, Inc., 78 S.W.3d 175 (Mo. App. W.D. 2002)· Plubell v. Merck & Co., 289 S.W.3d 707 (Mo. App. W.D. 200......