Scotti v. Tough Mudder Inc.

Decision Date29 March 2019
Docket Number522905/17
Citation97 N.Y.S.3d 825,63 Misc.3d 843
Parties Richard E. SCOTTI and Joseph Russo, Plaintiffs, v. TOUGH MUDDER INCORPORATED and Tough Mudder Event Production Incorporated, Defendants.
CourtNew York Supreme Court

Plaintiffs were represented by Brandon Michael Cruz THE BONGIORNO LAW FIRM, PLLC. Address: 1415 Kellum Place, Ste. 205, Garden City, NY 11530 Phone: 516-741-4170

Defendants were represented by Joshua Cash WILSON ELSER MOSKOWITZ EDELMAN & DICKER LLP Address: 150 East 42nd Street, New York, NY 10017 Phone: 212-915-5812

Debra Silber, J.Defendants Tough Mudder Incorporated and Tough Mudder Event Production Incorporated move for an order, pursuant to CPLR 7501 and 7503(a), to compel arbitration and to stay this action pending resolution of the arbitration proceeding. For the reasons which follow, the motion is denied.

Background and Procedural History

This personal injury action stems from an accident which occurred on July 23, 2016, when the plaintiffs Richard E. Scotti (Scotti) and Joseph Russo (Russo) (collectively, plaintiffs) participated in the "Tough Mudder," a physically challenging obstacle course event (hereinafter, the TM Event), which took place at 1303 Round Swamp Road, Old Bethpage, New York. Defendants Tough Mudder Incorporated and Tough Mudder Event Production Incorporated (collectively, "Tough Mudder") are the business entities that organized the TM Event. Plaintiffs commenced the within action on or about November 17, 2017 against Tough Mudder alleging that they each sustained injuries as a result of defendants' negligent operation of an activity at the event, referred to as the "salmon ladder." Tough Mudder joined issue on or about December 20, 2017, with the service of a Verified Answer. In their answer, Tough Mudder denied all material allegations and asserted various affirmative defenses, including that the plaintiffs' action is barred by the participation/registration agreement, which included an arbitration clause.

Tough Mudder now moves, pursuant to CPLR 7501 and 7503, to compel arbitration, arguing that the plaintiffs are barred from pursuing the instant action in this Court because they each waived the right to sue by virtue of agreeing to arbitrate any "disputes, controversies, or claims" arising out of their participation in the TM event. Tough Mudder claims that the plaintiffs each entered into an agreement to arbitrate all claims related to their participation in the TM Event when they completed an on-line internet registration form. In support of this contention, Tough Mudder has submitted the sworn affidavit of Jenna Best, the Manager of Customer Relations for Tough Mudder Incorporated (Affirmation of Joshua Cash, Exhibit C). Best avers that she is fully familiar with the TM Event on-line registration process as it existed in 2016 when the plaintiffs registered for the TM Event at issue.1 Tough Mudder has submitted copies of the on-line registration forms that the plaintiffs allegedly completed for the TM Event (Cash Affirmation, Exhibit D). Best states that, during the on-line registration process, the plaintiffs were required to scroll down to a section containing the "Participant Waiver and Course Rules" (hereinafter, PWCR), a document version of which has been submitted herein (Cash Affirmation, Exhibit F). She contends that the full text of the PWCR was contained in a box on the screen, which could be read by scrolling down in the text box. Best contends that the initial visible content of the scrollable box, which preceded the full PWCR document, which could be read in its entirety by scrolling down, read as follows:

"Participant Waiver: Tough Mudder Incorporated
ASSUMPTION OF RISK, WAIVER OF LIABILITY, AND INDEMNITY
AGREEMENT
PARTICIPANTS: READ THIS DOCUMENT CAREFULLY BEFORE
ACCEPTING. THIS DOCUMENT HAS LEGAL CONSEQUENCES AND
WILL AFFECT YOUR LEGAL RIGHTS AND WILL ELIMINATE YOUR
ABILITY TO BRING FUTURE LEGAL ACTIONS. (Cash Affirmation, Exhibit E).

Best claims the PWCR contained the following "Mediation and Arbitration" provision:

Mediation and Arbitration: In the event of a legal issue, I agree to engage in good faith efforts to mediate any dispute that might arise. Any agreement reached will be formalized by a written contractual agreement at that time. Should the issue not be resolved by mediation, I agree that all disputes, controversies, or claims arising out of my participation in the TM event shall be submitted to binding arbitration in accordance with the applicable rules of the American Arbitration Association then in effect. The costs of such action shall be shared equally by the parties.
I further acknowledge and agree that any question, issue or dispute as to the arbitrability of any dispute, controversy, or claim arising out of my participation in the TM event, will be submitted to an arbitrator in accordance with the applicable rules of the American Arbitration Association then in effect. The Arbitration Rules of the American Arbitration Association are available on-line at www.adr.org (Cash Affirmation, Exhibit F).

Below the box containing the scrollable PWCR was another box next to the statement: "I agree to the above waiver." Best avers that it was necessary for the plaintiffs, or any other registrant, to click on the box to indicate his or her consent to the PWCR in order for the registrant to complete his or her registration for the TM Event. According to Best, the internet registration form cannot proceed to the payment page, and registration cannot be completed, until the registrant checks the box indicating his or her consent to the PWCR (Cash Affirmation, Exhibit D at ¶ 5). She further avers that both plaintiffs did in fact click on the box indicating their consent to the PWCR, as otherwise they would not have been able to participate in the TM Event (id at ¶ 6). Based upon the foregoing, Tough Mudder contends that the plaintiffs agreed to the terms of the on-line waiver, which included the arbitration clause and, therefore, are barred from pursuing the instant action.

In opposition, plaintiffs argue that the arbitration provision at issue is unenforceable because Tough Mudder has failed to establish that they actually agreed to it. In this regard, plaintiffs point out that the web page where the PWCR was located contained a text box that did not show the entire document. In order to read the full PWCR, including the arbitration provision, plaintiffs contend it would have been necessary to scroll down through many screens of text using the arrows on the right-hand side of the text box. The PWCR fills seven single-spaced pages of text (Exhibit F to Cash Affirmation). Plaintiffs further argue that Tough Mudder has failed to proffer any evidence that either plaintiff actually signed/checked the consent box, or any evidence identifying the computers or electronic devices from which their respective registrations were completed.

Plaintiffs additionally argue that the arbitration clause in the PWCR is unenforceable because it contains a conflicting provision regarding disputes. Plaintiffs point out that the PWCR contains a clause entitled "Venue and Jurisdiction" located several paragraphs before the "Mediation and Arbitration" clause, which states [Exhibit F, Page 3]:

I understand that if legal action is brought, the appropriate state or federal trial court for the state in which the TM Event is held has the sole and exclusive jurisdiction and that only the substantive laws of the State in which the TM Event is held shall apply.

Plaintiffs argue that this provision clearly conflicts with the arbitration clause located many lines of type below it, thereby rendering it void and unenforceable.

Finally, plaintiffs argue that the entire PWCR agreement, including the purported arbitration provision, is unenforceable because the "Waiver of Liability for Ordinary Negligence" clause (on page three of the PWCR as Exhibit F) violates General Obligations Law (GOL) § 5-326, which prohibits contracts between the owner or operator of any "place of amusement or recreation" from exempting such owner or operator from "liability for damages caused by or resulting from the negligence of the owner, operator or person in charge of such establishment." In this regard, plaintiffs contend that Tough Mudder's operation of the TM Event obstacle course was clearly operated as "a place of amusement or recreation" within the meaning of GOL § 5-326. Since the plaintiffs paid a fee to use the obstacle course and were injured while engaged in that activity, they argue that GOL § 5-326 renders the entire waiver of liability clause, and all remaining provisions of the PWCR, including the arbitration clause, void and unenforceable.

In reply, Tough Mudder points out that the plaintiffs do not dispute that they each did in fact register for the TM Event. In addition, Tough Mudder argues that GOL § 5-326 is not applicable herein and, therefore, does not invalidate the waiver or any other PWCR provision. In this regard, Tough Mudder maintains that the TM Event is distinguishable from the "recreational" activities intended to be covered under the statute, such as horseback riding, auto racing, cycling and skiing, which Tough Mudder characterizes as being "relaxed and undemanding" activities, which "do not necessitate any research or physical preparation." Tough Mudder argues that the TM Event is distinguishable from the foregoing activities in that it is "a rigorous and grueling athletic competition that requires proper training and dedication" (Cash Reply Affirmation, at ¶ 8). Tough Mudder further argues that TM Events are "unique to their participants," and pose risks and challenges exclusive to obstacle courses, thereby rendering such events completely distinct from the recreational activities engaged in by the "general public" as contemplated by GOL § 5-326.

In addition, Tough Mudder points out that the PWCR contains a "Severability" provision which states, in relevant part, as...

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    ...principles are applied to determine whether online communications yielded an enforceable agreement. Scotti v. Tough Mudder Inc. , 63 Misc.3d 843, 97 N.Y.S.3d 825, 831 (N.Y. Sup. Ct. 2019) ; see also Nguyen v. Barnes & Noble Inc. , 763 F.3d 1171, 1175 (9th Cir. 2014) (applying New York law).......
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  • Williams v. Liu
    • United States
    • United States State Supreme Court (New York)
    • February 4, 2022
    ...is agreement to accept the terms of an on-line contract turns on the particular facts and circumstances (Scotti v. Tough Mudder Inc., 63 Misc.3d 843, 849, 97 N.Y.S.3d 825, 831). As stated in Scotti: Courts generally look for evidence that a website user actual or constructive notice of the ......
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    • February 4, 2022
    ...turns on the particular facts and circumstances (Scotti v. Tough Mudder Inc., 63 Misc.3d 843, 849, 97 N.Y.S.3d 825, 831). As stated in Scotti: Courts generally look for evidence that a website user actual or constructive notice of the terms by using the website (see Schnabel v. Trilegiant C......
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