State v. Custom Pools, 86-079

• Decision Date: 18 November 1988
• Docket Number: No. 86-079,86-079
• Citation: 150 Vt. 533,556 A.2d 72
• Parties: STATE of Vermont v. CUSTOM POOLS, Chemical Bank and Gramatan Home Investors.
• Court: Vermont Supreme Court

Page 72

556 A.2d 72

150 Vt. 533

STATE of Vermont v. CUSTOM POOLS, Chemical Bank and Gramatan Home Investors.

No. 86-079.

Supreme Court of Vermont.

Nov. 18, 1988.

Jeffrey L. Amestoy, Atty. Gen., Denise R. Johnson and Susan M. Sussman, Asst. Attys. Gen., Montpelier, for plaintiff-appellant.

Robert S. DiPalma of Paul, Frank & Collins, Inc., Burlington, for defendant-appellee, Gramatan.

Spencer R. Knapp and George A. Holoch, Jr. of Dinse, Erdmann & Clapp, Burlington, for defendant-appellee, Chemical Bank.

Present DOOLEY and MAHADY, JJ., and BARNEY, C.J. (Ret.), KEYSER, J. (Ret.) and Springer, District Judge (Ret.), Specially Assigned.

MAHADY, Justice.

This appeal, brought by the State of Vermont, requires us to determine the authority of the Attorney General to proceed under the Consumer Fraud Act, 9 V.S.A. § 2451 et seq., against the holders of notes and mortgages obtained by their assignor in violation of the Act. The trial court found no such authority. We disagree and reverse.

I.

Defendant, Custom Pools, Inc., ("Custom") engaged in the business of the home solicitation sale, installation and service of above-ground swimming pools. Custom advertised quality swimming pools which would sell for $629.00. Consumers who responded to the advertisements would be visited at their home by a salesperson. The salesperson would disparage the $629.00 pool and would "switch" the consumer to pools which sold for prices ranging from $3,200.00 to $5,000.00. Various representations concerning the pools were made by the salesperson. Material representations proved to be false.

If a sale was made, Custom would arrange financing for the consumer with defendant Gramatan Home Investors Corporation ("Gramatan"). The salesperson obtained the consumer's signature on second mortgage documents encumbering the consumer's home without the knowledge of the consumer. This was accomplished by having the consumer sign a series of documents attached to a clipboard in a manner that allowed only the top sheet, usually the retail installment contract, to be fully visible. The mortgage deeds were subsequently notarized by notaries public before whom the consumer did not appear.

The contract and mortgage forms were supplied to Custom by Gramatan. Gramatan also instructed Custom's sales personnel as to the method of filling out these documents. These instructions did not include a directive to leave a copy of the mortgage documents with the consumer. Subsequent to a sale, Gramatan would call the consumer to inquire whether the pool had been installed. No inquiries were made concerning the consumer's knowledge of the mortgage.

Pursuant to written agreements, Gramatan sold the installment contracts and mortgages to Chemical Bank ("Chemical"). Chemical paid Gramatan the net amount of the obligation paid by Gramatan to Custom plus the difference between the finance charge which had been disclosed to the consumer and a finance charge that would apply at certain add-on rates for specific terms. Within two to five days of the execution of the documents by the consumer, Chemical directly notified the consumer of the assignment to Chemical and provided the consumer with a book of coupons to use when making payments.

The present action was commenced by the Attorney General on behalf of State of Vermont and on behalf of Vermont consumers to address alleged violations of the Consumer Fraud Act. Originally, the only defendant was Custom. Subsequently, Gramatan intervened and Chemical was joined as a party defendant.

At trial, Custom defaulted, and the trial court sitting without a jury found that the mortgage transactions of Custom were unfair and deceptive business transactions. Accordingly, judgment was entered against Custom. However, judgment was entered against the State as to defendants Gramatan and Chemical on the grounds that these defendants had not committed any act or practice declared unlawful under 9 V.S.A. § 2453. The State appealed from the judgments in favor of Gramatan and Chemical.

II.

Clearly, Gramatan and Chemical would be subject to all defenses which would be available to the consumers in an action on a simple contract brought against them by Custom. Gramatan Home Investors Corp. v. Starling, 143 Vt. 527, 533, 470 A.2d 1157, 1160 (1983); Randolph National Bank v. Vail, 131 Vt. 390, 308 A.2d 588 (1973). They contend, however, that the Attorney General lacks authority to bring an action against them under the Consumer Fraud Act.

That statute authorizes the Attorney General to commence an action against "any person ... using ... any method, act or practice declared by [9 V.S.A. § 2453] to be unlawful...." 9 V.S.A. § 2458(a). In such cases, "the court is authorized to render any other temporary or permanent relief, or both, as may be in the public interest...." 9 V.S.A. § 2458(b).

The purpose of the statute is to protect the public from unfair or deceptive acts or practices. 9 V.S.A. § 2451. It must be our primary objective to give meaning and effect to this legislative purpose. Shufelt v. Department of Employment & Training, 148 Vt. 163, 165, 531 A.2d 894, 896 (1987); Harden v. Vermont Dept. of Taxes, 134 Vt. 122, 124, 352 A.2d 685, 686 (1976). Further, the Act is clearly remedial in nature. Th...