Cuddyer v. THE STOP & SHOP SUPERMARKET COMPANY.

Decision Date08 March 2001
Citation750 NE 2d 928,434 Mass. 521
PartiesGRACE CUDDYER v. THE STOP & SHOP SUPERMARKET COMPANY.
CourtUnited States State Supreme Judicial Court of Massachusetts Supreme Court

Present: MARSHALL, C.J., GREANEY, IRELAND, SPINA, COWIN, SOSMAN, & CORDY, JJ.

Leonard H. Kesten (Deidre Brennan Regan & Steven C. Sharaf with him) for the plaintiff.

Lisa J. Damon (Kent D.B. Sinclair with her) for the defendant.

The following submitted briefs for amici curiae:

Marisa A. Campagna & Deborah M. Silva for the Massachusetts Chapter of the National Employment Lawyers Association.

Simone Liebman for the Massachusetts Commission Against Discrimination.

Loretta M. Smith for the Associated Industries of Massachusetts & another.

GREANEY, J.

The plaintiff, Grace Cuddyer, was employed as a line worker in the commissary of the defendant, The Stop & Shop Supermarket Company. She brought a complaint in the Superior Court against the defendant seeking damages for discrimination by means of sexual harassment in the workplace in violation of G. L. c. 151B, § 4 (1) and (16A), alleging that she had been subjected to a hostile work environment. A judge in the Superior Court granted summary judgment for the defendant. The judge primarily concluded that the plaintiff's claim was barred by the six-month statute of limitations set forth in G. L. c. 151B, § 5, for complaints filed with the Massachusetts Commission Against Discrimination (MCAD). The plaintiff appealed, and we granted her application for direct appellate review to examine the application of the six-month statute of limitations in a claim of sexual harassment of the type alleged here. We conclude that the plaintiff has set forth an actionable case of sexual harassment and that, based on the continuing violation doctrine, her claim is not barred by the six-month limitation period. Accordingly, we vacate the grant of summary judgment and remand the case to the Superior Court for trial.

We set out the background of the case by reciting the facts in the summary judgment record as viewed in the plaintiff's favor,1 see Tetrault v. Mahoney, Hawkes & Goldings, 425 Mass. 456, 459 (1997), and the reasoning of the judge in concluding that the defendant was entitled to summary judgment. The plaintiff has been employed by the defendant in the manufacturing division of its Readville facility since 1973. Since her hire, the plaintiff has worked in the commissary as a line worker on a variety of production lines, including the soda and the cold kitchen lines. The commissary staff includes employees at three levels: supervisors; foremen; and line workers. Supervisors are salaried, nonunion employees, whose job responsibilities include directing manufacturing operations, assigning personnel to the production lines, and addressing disciplinary and other problems. Foremen are union members, paid on an hourly basis, whose function is to implement the supervisors' instructions and generally to run the production line. Their responsibilities include instructing line workers as to specific production requirements, directing where on the line they work, scheduling the workers' breaks, acting on workers' requests to leave the line during their shift (such as to visit the restroom), and, in the event of problems on the line, calling maintenance or the supervisor. Each production line has one or two foremen. As of 1998, of the twelve foremen employed in the commissary, only one was female, and, out of approximately 120 employees working on production lines, only six or seven were female.

The events relevant to this case began shortly after the outset of the plaintiff's employment.2 The plaintiff alleges that, from "day one," she was subject to both verbal and physical sexual conduct by her then supervisor Billy Leach. According to the plaintiff, Leach subjected her to harassment, by constantly seeking dates and asking her "can I touch you once, can I kiss you in your ear, can I kiss your belly button, stuff like that." The plaintiff did not report Leach's behavior to management, because "Billy does it to everybody" (although the plaintiff also indicated that Leach treated her differently from other females in the company), and because she felt that, if she complained, he could make her work harder. The plaintiff also testified that, a couple of times in the past, Leach had made her work harder after she had told him to leave her alone. The plaintiff is not specific as to when Leach's offensive conduct occurred.

Beginning in 1986 or 1987, and continuing until September, 1994, a line worker, Pedro Cordero, continually would rub against or bump into the plaintiff. On at least one occasion, Cordero bent over and "hit his fanny against [the plaintiff's]." More than once, Cordero purposefully banged his arm into the plaintiff's breasts. He also repeatedly made comments to the plaintiff about her body, telling her she had a "beautiful body, nice boobs, [and] nice fanny." Sometime before September, 1994, while the plaintiff was working on the cold kitchen line, Cordero approached the plaintiff and said, "Grace, I had a dream about you.... I had a dream of you sticking your finger up my ass, and, boy it felt good." The plaintiff did not report this incident because she did not want to cause trouble. The plaintiff also perceived, from prior experience of reporting unwelcome advances of one foreman, Henry Sanchez (to be set forth shortly), and having Sanchez deny the conduct, that nothing would come of her complaints. The plaintiff finally reported the dream incident to management during a meeting on September 23, 1994, and to Jimmy Beggan, her union representative, who spoke with Cordero. The conduct subsequently ceased.

The plaintiff often worked under the direction of foremen Al Pearson and David Arce on the soda line. Pearson regularly used vulgar language (such as "f-you," "Mother —," and "cunt"); repeatedly approached female employees, moving in a sexually suggestive manner; and frequently asked the plaintiff about her menstrual cycle. She complained of the vulgar language to Beggan, who discouraged her from bringing Pearson's behavior to the attention of management.

On February 16, 1991, the plaintiff was working on the soda line. When she asked Pearson for permission to go to the restroom, he replied, "Oh, it's that time of the month again.... Go ahead." After the plaintiff returned to the line, Arce crept up behind her and attached a sanitary pad spotted with raspberry syrup to her back. Other employees laughed and the plaintiff felt humiliated and angry. She immediately informed the supervisor about the incident, telling him, "I can take a joke, but this is ridiculous. This has just gone too far." During a meeting in the supervisor's office, Arce apologized and both the plaintiff and Arce returned to work. Although Arce was fired by the defendant for his part in the incident, he was reinstated, after four months unpaid leave, by an arbitrator.3

In the wake of the sanitary pad incident, both Pearson and Arce treated the plaintiff with hostility. On his return from unpaid leave, Arce had resumed his position as a foreman on the soda line. He once told the plaintiff that it was her fault that he had lost four months pay and also made false reports about the plaintiff's work performance to her supervisor. The plaintiff perceived that Pearson and Arce's behavior toward her was motivated by a desire to get her removed from the soda line. The plaintiff told Beggan, who advised her not to complain to management. She followed that advice (although continuing to complain to the union on a weekly basis), except on one occasion, when she and another woman complained that Arce and Pearson were giving them a "hard time." Discussion ensued regarding alleged inadequacies in the plaintiff's work, and no disciplinary action resulted. During this time, other workers as well expressed anger that the plaintiff had caused trouble for Arce. The hostility directed at the plaintiff continued until Arce left as foreman of the soda line in December, 1994, or January, 1995.4

In 1993, the plaintiff frequently worked on the cold kitchen line under the direction of foreman Henry Sanchez. Sanchez several times asked her for a date and offered to take care of her and give her money. Once he pulled her hair, telling her that he would take her strands of hair to a witch doctor to make her fall in love with him. When the plaintiff refused Sanchez's advances, he would get angry and scream at her, or falsely accuse her of doing something she had not done. Once Sanchez told the plaintiff that "[he was] going to have [her] taken out of the cold kitchen [line]." At times, after Sanchez complained to the supervisor about the plaintiff's work performance, she would be taken out of the cold kitchen line. The plaintiff complained to the union and to management, and Sanchez (who denied the plaintiff's accusations) was warned. Because of management's failure to take action against Sanchez, the plaintiff was left with the impression that her complaints to management were useless.

On September 14 or 15, 1994, a glue machine, used to attach labels to bottles on the soda line, jammed. Following customary procedure for this frequent occurrence, Pearson put on disposable surgical gloves and reached into the pail of glue to remove any labels stuck inside. He then stood behind the plaintiff with glue dripping from his gloves and jerked his hands back and forth to simulate masturbation. The plaintiff turned around and saw him pretending to masturbate behind her. Shocked and dumbfounded, she reported this incident to her supervisor. On September 23, 1994, at a meeting with management and union representatives, the plaintiff became so upset while recounting the incident that she had to be helped out of the room. Pearson denied that he had done anything except wipe excess glue from the gloves before removing them. He was not disciplined for the incident,...

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