Givens v. Spalding Cloak Co.

Decision Date11 September 1933
Docket NumberNo. 17810.,17810.
Citation63 S.W.2d 819
PartiesAMANDA F. GIVENS, RESPONDENT, v. SPALDING CLOAK COMPANY, APPELLANT.
CourtMissouri Court of Appeals

Appeal from Circuit Court of Jackson County. Hon. Daniel E. Bird, Judge.

REVERSED AND REMANDED.

Cowgill & Popham and John F. Cook for respondent.

Harzfeld, Beach & Steeper, William B. Dickinson and Martin B. Dickinson, of counsel, for appellant.

TRIMBLE, J.

Plaintiff's action is to recover damages for alleged burns to her scalp charged to have been negligently inflicted by defendants in giving plaintiff a hair-dressing known among the ladies as a "permanent wave," or, as it is frequently called, a "permanent." She sued for $7500 and recovered a verdict and judgment for $3000 against Spalding Cloak Company, but the jury found in favor of defendant Brisboise.

The Spalding Cloak Company duly appealed; the plaintiff took the initial steps for an appeal against defendant Brisboise, but failed to perfect same; so the case now stands on the Cloak Company's appeal.

The petition alleged:

"That Spalding Cloak Company is a corporation engaged at all times herein mentioned in operating a large store in Kansas City, Missouri, and that at the times herein mentioned there was operated and maintained in said store a department and establishment known as Spalding Beauty Salon, where beauty treatments, and beauty treatment having to do with the condition and care of the human hair, were given to the public generally for fees and compensation collected by defendants therefor;

"That defendant Pearl Griffith (now Brisboise) was at said times the manager and in general charge of said Spalding Beauty Salon and was financially interested therein, as herein set forth;

"That defendant Spalding Cloak Company advertised said Spalding Beauty Salon in the newspapers and otherwise, advising the general public of same as a department in said store so operated by said company, and said defendant Spalding Cloak Company and defendant Pearl Griffith (now Brisboise) jointly operated said Spalding Beauty Salon in some form of partnership between them whereby the profits thereof were divided between them and they held out to the public said beauty salon as a department of said store and represented to the public, on which plaintiff relied, that said salon and said business and the operators thereof were competent to undertake heat treatment and other treatments of the human hair, and that relying thereon, plaintiff, about January, 1929, went into said store and became a customer of defendants in said Spalding Beauty Salon, and defendants and their agents thereupon, for money compensation paid defendants by plaintiff, attempted to treat and give some form of heat treatment to the scalp and hair of plaintiff, and in so doing burned the head, scalp and hair of this plaintiff and partially cooked same, causing her great physical pain and mental anguish heretofore and in the future, causing large bald places on her scalp, and permanently destroying and damaging large portions of her hair.

"That said result was extremely unusual and out of the ordinary and that said treatment and instrumentalities were exclusively under the control of defendants, and she is unable to more specifically describe the negligent conduct of defendants, but she alleges same resulted from the negligence of defendants, and that thereby she has been damaged in the sum of $7,500, for which amount she prays judgment against defendants with costs."

The Spalding Cloak Company, admitting it was a corporation, filed a general denial as did also the defendant, Brisboise.

The record discloses the following with reference to the facts leading up to and surrounding the administration of the treatment and the infliction of the alleged burns:

The actual work of giving the hair treatment and permanent was done by Jean Kernanen, a young woman employee (of whom will appear later). The defendant, Mrs. Pearl Griffith Brisboise was the "manager" of the beauty parlor in which the permanent was given, but she did not come into the parlor until after the hair-dressing and permanent had been given, and the plaintiff customer was ready to depart.

The treatment and permanent were given in the forenoon of January 14, 1929. Plaintiff testified that she had known the operator, Miss Kernanen, for some time before that, "it might have been five or six years." Plaintiff was forty-three years old and had been a resident of Kansas City for twenty-five years. She had obtained elsewhere other hair-treatments, including two permanents, from Miss Kernanen prior to this, and, knowing or having her residence telephone number, made an appointment with her, over her said residence 'phone, for the 14th of January, 1929, at the Spalding Store "to give me a permanent in the morning." Plaintiff went to the Spalding Cloak Company's store early in the morning of the 14th to get the permanent. She had never been to the store before, though, as heretofore stated, she knew Miss Kernanen, having formerly met her in two other beauty parlors and had received two permanents from her before. Upon entering the Spalding Cloak Company's store, plaintiff did not know where the beauty parlor therein was located. So she asked what she calls a "floor-walker, or a clerk or some employee therein, where the beauty parlor was?" He told her and gave her a printed card, on which was printed the following:

                             "VITA TONIC PERMANENT WAVES
                        $10.00 or, in clubs of two or more $8.50
                                SPALDING BEAUTY SALON
                                 on Mezzanine Floor
                               Pearl Griffith, Manager
                1010 Main Street                Phone Main 5221
                Barber in Attendance
                                `Our Special Service
                                 Shampoo and Marcel
                 Bobbed Hair $1.00 and $1.25
                We Invite You to Take Advantage of Your
                                  Charge Account.'"
                

The beauty parlor was on the balcony or mezzanine floor in the store, one short flight upstairs, and an inquiry as to whether it was separated from the rest of the store did not disclose any responsive or illuminating answer, other than: "I would say it was separated because I have no elevator service."

Plaintiff found the young woman Jean Kernanen in the beauty parlor and told her she "wanted a permanent, a nice deep wave."

At this point in her testimony, she was asked:

"Q. And did they proceed to do that? A. Yes, sir.

"Q. You may just describe to the jury in your own way how they started about that and what they did. A. Well, of course, she first shampooed my hair and got it ready to wrap and she wrapped it in the usual way and put it under this machine with the pads and everything on it to give me the permanent and this was the third permanent that Jean had given me, and she always gave me a nice deep wave.

"Q. On the other occasions before when you have had the same kind of a service had it burned you or hurt you in any way? `A. No; this is the first time that I had ever had that.

"Q. Now, on this occasion just explain what it was that she put on your head, I mean any kind of apparatus or machinery of any sort. A. It looked like just any other permanent machine.

"Q. Sort of describe it to us. We do not know about those things. A. It has something that goes down and each curl is wrapped separately and then some kind of a metal goes over each curl while you are being given the permanent and baking it.

"Q. Do you know whether electricity is turned on or what? A. Yes; she turned the electricity on.

"Q. Now, while that was going on and while the power was on, did anything happen unusual? A. Well, I told Jean six times that she was burning me and each time that I would complain she would put the cotton pad under; these little pads — there are little pads put next to your head, and she would raise them up as best she could and stick cotton on each side and she would keep telling me, `It was just my nerves." She said she `never saw anyone so nervous.'

"Q. (by Mr. Popham): Just explain how it hurt you, Mrs. Givens. A. Well, I never did have anything so painful as my head caused me while I was there taking that permanent. I never was before.

"Q. When you say it was burning you, what did she say? A. She said it was my `nerves,' and she would endeavor to put cotton under those pads.

"Q. How many times did she stick cotton up under there? A. Six different times, to each place I showed her there was being burned.

"Q. After this thing was finally taken off you, how did your head feel? A. My head hurt, I had such a headache I could hardly sit still.

"Q. What did she do to your hair after that? A. Well, she washed it and she said `it would be all right.' She said `there was nothing wrong,' and combed it and set the waves.

"Q. Now, what was the situation after you got home and the next morning? A. Well, my head was all red in four different spots the next morning. The next morning I had water blisters in those four places and my head was so sore I could not comb my hair. I just did it up as easy as I could.

"Q. Before that time what had been the thickness and nature and kind of the hair that you had? A. I had an awful head of hair; I could not hardly buy a hat that was large enough to go over my hair, my hair was so long and thick, and then after I had my hair trimmed, you see for the permanent, it was not so long then; you see it was short.

"Q. Had you been wearing your hair short or long for some time? A. Well, I bobbed it since I have had permanents, but it was so thick then I could hardly get a hat on. I always had to have a large size.

"Q. Had you ever had any trouble with your hair at all before that? A. I never did.

"Q. Had you ever had any apparent unhealthy condition of your hair or any coming out of your hair or any sores on your head or any infection of any kind? A. No, sir.

"Q. Now, you have told us about the water blisters the next morning; what was the condition for the next several weeks or months there,...

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5 cases
  • Scott v. James, 97-CV-2042.
    • United States
    • D.C. Court of Appeals
    • June 24, 1999
    ...... under some kind of an electrical machine to curl her hair." Id. at 514. A similar procedure was used in Givens v. Spalding Cloak Co., 228 Mo.App. 169, 63 S.W.2d 819, 821 (1933). Electrically heated curlers, and metal rods with electric energy steam were used in Chauvin v. Krupin, 4 Cal.......
  • Givens v. Spalding Cloak Co.
    • United States
    • Kansas Court of Appeals
    • September 11, 1933
  • State v. Bird
    • United States
    • Missouri Court of Appeals
    • September 11, 1933
  • Epps v. Ragsdale
    • United States
    • Missouri Court of Appeals
    • June 14, 1968
    ...and hair loss when carefully applied by a beautician. See Glossip v. Kelly, 228 Mo.App. 392, 67 S.W.2d 513, and Givens v. Spalding Cloak Co., 228 Mo.App. 169, 63 S.W.2d 819. In those cases the plaintiffs, injured by permanent wave treatments, properly submitted on res ipsa loquitur. Logic c......
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