Health Communications, Inc. v. Mariner Corp.

Citation860 F.2d 460
Decision Date01 November 1988
Docket NumberNo. 87-7230,87-7230
PartiesHEALTH COMMUNICATIONS, INC., Appellant v. MARINER CORPORATION.
CourtUnited States Courts of Appeals. United States Court of Appeals (District of Columbia)

Marc E. Chafetz, Washington, D.C., was on the brief, for appellant.

Jack L. Gould, Fairfax, Va., was on the brief, for appellee.

Before EDWARDS, WILLIAMS and D.H. GINSBURG, Circuit Judges.

Opinion for the Court filed by Circuit Judge D.H. GINSBURG.

D.H. GINSBURG, Circuit Judge:

Appellant Health Communications, Inc. (HCI), is a corporation chartered by and located in the District of Columbia, from which it operates a program to train servers and sellers of alcohol in order to prevent alcohol abuse. Appellee Mariner Corporation is a hotel management firm that has its principal place of business in Texas, and has no operations in the District of Columbia. HCI filed a complaint against Mariner in the District Court for the District of Columbia, alleging that it provided services to Mariner for which it had not been paid. The district court dismissed the complaint for want of personal jurisdiction over Mariner, on the ground that the company did not have the minimum degree of contact with the District required to make it amenable to suit here as a matter of due process. We affirm.

I. BACKGROUND

From its office in the District of Columbia, HCI markets and administers a program called "Training for Prevention Procedures for Servers of Alcohol" (which it refers to as TIPS), designed to train employees who serve alcohol to recognize alcohol abusers. TIPS has apparently developed a national reputation for high quality training, and some liability insurers offer special rates to firms whose employees have gone through the program.

Mariner operates hotels in five states but has no business operations in the District. In 1986, Mariner contacted HCI about the possibility of its employees receiving TIPS training. Over the next eight months, HCI and Mariner officials had several telephone conversations and exchanged correspondence, leading to a contract for HCI to conduct a TIPS workshop for some Mariner employees. The contract was signed in Texas; it did not make any provision concerning either the parties' choice of law or Mariner's consent to the District of Columbia as a forum for suit.

In performance of this contract, and a further agreement to like effect, HCI held four two-day workshop sessions "at various locations throughout the United States," none of them in the District. At these sessions, 36 Mariner employees took an examination that HCI graded at its office in the District; HCI then sent to each employee who had passed the examination a certificate authorizing that employee to train other Mariner employees ("servers") in approved TIPS methods for a period of one year (after which they could be recertified).

The Mariner employees certified as TIPS trainers were required, in training sessions for servers, to follow procedures outlined in manuals obtained from HCI's office in the District of Columbia; as with the trainers, HCI graded the examination papers of Mariner servers at its office in the District and from there issued certificates to those who had passed. HCI also sent Mariner periodic reports listing all Mariner employees who had received TIPS training, and sent Mariner trainers a quarterly newsletter and other communications, all originating from the District of Columbia.

In its complaint, HCI alleged that Mariner had failed to pay for these services pursuant to their contract. Mariner responded that it lacked the "minimum contacts" with the District of Columbia necessary for the district court here to assert personal jurisdiction over it. That court agreed, concluding that "[t]he few acts described above which actually [were] performed within the District of Columbia by HCI ... [were] mainly ministerial and administrative tasks" incidental to the business relationship between the parties.

On appeal, HCI claims that the district court's dismissal of its complaint is inconsistent with the Supreme Court's "minimum contacts" analysis in Burger King v. Rudzewicz, 471 U.S. 462, 105 S.Ct. 2174, 85 L.Ed.2d 528 (1984). In that case, the Court upheld plaintiff Burger King's assertion that the district court in Florida, where the company was headquartered, had personal jurisdiction over an out-of-state defendant who had contracted within the forum for a fast food franchise to be located out-of-state. HCI asserts that Mariner, similarly, by contacting HCI and entering into a contract for its TIPS program, entered into an ongoing relationship with HCI in the District of Columbia sufficient to constitute the "minimum contacts" necessary for the district court here to assert personal jurisdiction over Mariner.

II. ANALYSIS

Due process requires that, for a court to assert personal jurisdiction over a defendant not physically present within the forum, the defendant "have certain minimum contacts with [the forum] such that the maintenance of the suit does not offend 'traditional notions of fair play and substantial justice.' " International Shoe Co. v. Washington, 326 U.S. 310, 316, 66 S.Ct. 154, 158, 90 L.Ed. 95 (1945), quoting Milliken v. Meyer, 311 U.S. 457, 463, 61 S.Ct. 339, 343, 85 L.Ed. 278 (1940). As the Court has recently restated this proposition, the defendant's contacts with the forum state must be such that it "should reasonably anticipate being haled into court" there. World-Wide Volkswagen Corp. v. Woodson, 444 U.S. 286, 297, 100 S.Ct. 559, 567, 62 L.Ed.2d 490 (1980). Thus, a publisher that "purposefully directed" its magazine to the forum state, and "continuously and deliberately exploited the [forum state] market ... must reasonably anticipate being haled into court there in a libel action based on the contents of its magazine." Keeton v. Hustler Magazine, Inc., 465 U.S. 770, 774, 781, 104 S.Ct. 1473, 1478, 1481, 79 L.Ed.2d 790 (1980). In such circumstances, the publisher has met the requirement "essential in each case that there be some act by which the defendant purposefully avails itself of the privilege of conducting activities within the forum State, thus invoking the benefits and protections of its laws." Hanson v. Denckla, 357 U.S. 235, 253, 78 S.Ct. 1228, 1240, 2 L.Ed.2d 1283 (1958).

A. The Burger King Analysis

In Burger King, the Court specifically addressed the question of whether and to what extent a contract can constitute a "contact" for purposes of due process analysis. The Court rejected the proposition that an "individual's contract with an out-of-state party alone can automatically establish sufficient minimum contacts in the other party's home forum." 471 U.S. at 478, 105 S.Ct. at 2185 (emphasis in original). Instead, it stressed the need for a realistic approach that takes account of certain specific "factors--prior negotiations and contemplated future consequences, along with the terms of the contract and the parties' actual course of dealing--that must be evaluated in determining whether the defendant purposefully established minimum contacts within the forum." 471 U.S. at 479, 105 S.Ct. at 2185.

In the light shed by Burger King, one can distinguish two clear principles: (1) an intimate relationship between contract parties, such as the relationship between franchisor and franchisee that the Court described in Burger King, may inherently bring the franchisee into the necessary degree of contact with the forum where the franchisor's home office is located; but (2) the " 'purposeful availment' requirement [of Hanson] insures that a defendant will not be haled into a jurisdiction solely as a result of 'random,' 'fortuitous,' or 'attenuated' contacts, ... or of the 'unilateral activity of another party or a third person.' " 471 U.S. at 475, 105 S.Ct. at 2183 (citations omitted). To illustrate the latter principle, the Court instanced the case of the "out-of-state automobile distributor whose only tie to the forum resulted from a customer's decision to drive there." Id. at 475 n. 17, 105 S.Ct. at 2183 n. 17.

For contacts that fall between these two antipodes--where the course of dealing is not as intensive and extensive as in the franchise relationship in Burger King itself, nor as fortuitously and unilaterally related to the disputed forum as in the case of the hapless automobile dealer--Burger King provides only limited guidance to the lower courts; we are remitted to determining "whether the defendant purposefully established 'minimum contacts' in the forum State," id. at 474, 105 S.Ct. at 2183, such that "he should reasonably anticipate being haled into court there." Id., quoting World-Wide Volkswagen, 444 U.S. at 297, 100 S.Ct. at 567.

Nonetheless, we have guidance sufficient for the resolution of this case; for if Mariner's customer relationship with HCI subjects it to the personal jurisdiction of a court in the District of Columbia, then it is hard to imagine that anyone entering into a contract for the provision of goods or services by an out-of-state party could avoid being haled into court in the seller's forum. This the Court in Burger King clearly did not intend.

B. Application

HCI maintains that the services considered "incidental" and "ministerial" by the district court are, in fact, integral to "[t]he sole reason anyone would seek TIPS training" over other...

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