McPherson v. Shea Ear Clinic, P.A., No. W2004-00690-COA-R3-CV (TN 5/18/2005)

Decision Date18 May 2005
Docket NumberNo. W2004-00690-COA-R3-CV.,W2004-00690-COA-R3-CV.
PartiesDOUGLAS McPHERSON v. SHEA EAR CLINIC, P.A.
CourtSupreme Court of Tennessee

Douglas McPherson, Pro Se.

Jeffrey A. Land, Memphis, Tennessee, for the appellee, Shea Ear Clinic, P.A.

David R. Farmer, J., delivered the opinion of the court, in which W. Frank Crawford, P.J., W.S., and Holly M. Kirby, J., joined.

OPINION

DAVID R. FARMER, Judge.

The trial court granted Defendant's motion to dismiss for failure to state a claim upon which relief can be granted. Having reviewed the complaint, we disagree and reverse.

This appeal results from an order of the trial court granting the Defendant's motion to dismiss filed pursuant to Rule 12.02 of the Tennessee Rules of Civil Procedure for failure to state a claim upon which relief can be granted. This matter began in general sessions court when the Plaintiff, Douglas McPherson (Mr. McPherson or Plaintiff), filed a civil warrant designating the Defendant as "Shea Ear Clinic, c/o: John J. Shea, Jr., M.D"1 (Shea Clinic or Defendant). Judgment was entered for the Defendant and Mr. McPherson appealed to circuit court. Mr. McPherson appeared pro se throughout these proceedings.

A civil action in the general sessions courts is commenced by a civil warrant. Tenn. Code Ann. § 16-15-722. This statute sets forth the form to be used. The civil warrant in the instant case states in the area provided for a statement of the cause of action the following: "See attached complaint dated 5-5-03." Attached to the civil warrant is a document styled complaint which states, in pertinent part, as follows:

CAUSE OF ACTION & BASIS OF THIS COMPLAINT

1. Plaintiff suffers hearing loss, tinnitus and related symptoms. On January 13, 2003, Plaintiff was scheduled and expected to receive corrective laser injected treatment known as "xylocaine perfusion" at Shea Ear Clinic. Plaintiff is not aware of any other facility where this highly specialized "otolaryngology" treatment is available. This treatment is professionally classified as "CPT code 69801" services for billing purposes.

2. Defendant Shea Ear Clinic, c/o: John J. Shea, Jr., M.D., is or was, obligated under a Private Healthcare Systems (PHCS) understanding with Care Entree, The Capella Group, Inc., P. O. Box 200368, Arlington, TX 76006. The Capella Group, Inc. is a corporation parent company of "Care Entree" medical plan that enrolls members on a monthly fee, providing access to savings for medical services through a contracted network of medical "Providers." The Care Entree medical plan engaged in a multi-state business including doing business in Tennessee with the Defendant. Pursuant to the Care Entree medical plan contract, Defendant was obligated to provide "CPT code 69801" services to individuals enrolled in the medical plan for a "contracted charge" fee, while Care Entree marketed "Provider" services in a manner that included using internet exposure. Plaintiff was enrolled in the Care Entree medical plan for PHCS coverage (including "CPT code 69801" services) pursuant to his Member ID: 900226171, which was in effect at all relevant times (Exhibit A).

3. Defendant's "CPT code 69801" Provider services at a "contracted charge" fee were marketed as being available to Plaintiff on December 09, 2002, when he made arrangement with Defendant to schedule him the "earliest surgery opening available." Plaintiff was advised the earliest date available was January 13, 2003. Plaintiff's understanding with Defendant (Exhibit B) was that "CPT code 69801" services were to be paid for by Plaintiff on January 13, 2003 at the "contracted charge" fee pursuant to the Care Entree PHCS medical plan, in which Defendant participated as a "Provider" under a specialty heading of "Otolaryngology" (Exhibit C). Before December 09, 2002, there had been previous correspondence, communication and contact between Defendant and Plaintiff since early that year. Just a couple of days prior to the January 13, 2003 scheduled surgery, Plaintiff re-confirmed by phone, his upcoming appointment with a Shea Ear Clinic appointment Secretary (910/761-9720) who did not advise of any change in the charges or any problem in pre-certification and registration process. Plaintiff was also assured by Care Entree"Member Services" (888/411-3888) and Internet marketing (CareEntree.com), that Defendant is a participating "Provider" in the Care Entree medical plan network under the specialty heading of "Otolaryngology."

4. Defendant harmfully failed to notify Plaintiff prior to the afternoon of January 13, 2003, and only after pre-surgery testing had been done, that "CPT code 69801" services were no longer available at the agreed upon "contracted charge" fee because of a change in Defendant's arrangement as a participating Provider in the Care Entree PHCS medical plan. This change caused Plaintiff to be denied the much needed medical attention, which he could not afford due to the unscheduled increase[] in cost. After Plaintiff had undergone pre-surgery testing, Defendant refused to perform the scheduled afternoon surgery for the pre-arranged fee that since December 09, 2002, had been quoted and budgeted for, and Plaintiff was prepared to pay after the anticipated services had been completed. Before Defendant would commence the scheduled afternoon surgery, an additional $ 3,031 was [] added to the costs, in addition to the pre-arranged fee Plaintiff was expecting to pay. Plaintiff could not afford this unscheduled additional cost of $3,031, and was thus unable to receive the highly anticipated surgery.

Our standard of review is set forth in Dobbs v. Guenther, 846 S.W.2d 270 (Tenn. Ct. App. 1992), as follows:

The sole purpose of a Tenn. R. Civ. P. 12.02(6) motion to dismiss is to test the legal sufficiency of the complaint. Sanders v. Vinson, 558 S.W.2d 838, 840 (Tenn. 1977); Holloway v. Putnum County, 534 S.W.2d 292, 296 (Tenn. 1976). These motions are not favored, see Moore v. Bell, 187 Tenn. 366, 369, 215 S.W.2d 787, 789 (1`948), and are now rarely granted in light of the liberal pleading standards in the Tennessee Rules of Civil Procedure. See Barish v. Metropolitan Gov't, 627 S.W.2d 953, 954 (Tenn. Ct. App. 1981); 5A Charles A. Wright & Arthur R. Miller, Federal Practice & Procedure §§ 1356 & 1357 (2d ed. 1990) ("Wright & Miller").

Tenn. R. Civ. P. 12.02(6) motions are not designed to correct inartfully worded pleadings. Wright & Miller § 1356, at 296. And so a complaint should not be dismissed, no matter how poorly drafted, if it states a cause of action. Paschall's, Inc. v. Dozier, 219 Tenn. 45, 50-51, 407 S.W.2d 150, 152 (1966); Collier v. Slayden Bros. Ltd. Partnership, 712 S.W.2d 106, 108 (Tenn. Ct. App 1985). Dismissal under Tenn. R. Civ. P. 12.02(6) is warranted only when no set of facts will entitle the plaintiff to relief, Pemberton v. American Distilled Spirits Co., 664 S.W.2d 690, 691 (Tenn. 1984), or when the complaint if totally lacking in clarity and specificity. Smith v. Lincoln Brass Works, Inc., 712 S.W.2d 470, 471 (Tenn. 1986).

While it is not our role to create claims where none exist, Donaldson v. Donaldson, 557 S.W.2d 60, 62 (Tenn. 1977), we must always look to the substance of a pleading rather than to its form. Usrey v. Lewis, 553 S.W.2d 612, 614 (Tenn. Ct. App. 1977). Thus, when a...

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