MERCURY MARINE INDUSTRIES, INC. v. Dillon, 2D99-1546.

Decision Date29 March 2000
Docket NumberNo. 2D99-1546.,2D99-1546.
Citation779 So.2d 356
PartiesMERCURY MARINE INDUSTRIES, INC., Appellant, v. Rodney L. DILLON and Rebecca B. Dillon, Appellees.
CourtFlorida District Court of Appeals

J. Scott Kirk and Scott D. Danahy of Rumberger, Kirk & Caldwell, P.A., Orlando, for Appellant.

Daniel A. Carlton, Sarasota, for Appellees.

CAMPBELL, Acting Chief Judge.

Appellant challenges the trial court's refusal to set aside a default judgment entered against it for failure to timely answer appellees' complaint. Although appellant had been properly served with the complaint, appellant did not file a timely answer because the service papers became lost. The court entered a default judgment against appellant, which the court then refused to set aside, finding that while appellant had shown diligence and a meritorious defense, it had not shown such excusable neglect as would allow the court to set aside the default. We conclude that this was error and reverse.

Appellees had filed an action against appellant for alleged defects in the propulsion system of a boat they had purchased. The boat's propulsion system was manufactured by appellant. Although the complaint was properly served on appellant, due to negligence on the part of appellant, the service papers became lost, resulting in entry of the default. In seeking to have the default set aside, appellant filed the affidavits of two of its employees, neither of whom could explain how their usually efficient corporate system for responding to complaints had somehow failed, except to say that the documents had been lost or misplaced in a filing cabinet. It was established that appellant had a corporate policy and procedure for handling lawsuits, which had been followed successfully in hundreds of cases in the past.

In refusing to set aside the default, the trial court concluded that while appellant had shown due diligence and a meritorious defense, it had not shown excusable neglect, the third requirement for setting aside a default. See Marshall Davis, Inc. v. Incapco, Inc., 558 So.2d 206 (Fla. 2d DCA 1990). The court found that appellant's explanation for its tardiness was too vague to constitute excusable neglect.

However, Florida courts have repeatedly held that such mistakes constitute excusable neglect. In Marshall Davis, 558 So.2d 206, this court held that a failure to follow corporate policy for handling lawsuits constituted excusable neglect, and in Carter, Hawley, Hale Stores, Inc. v. Whitman, 516 So.2d 83 (Fla. 3d DCA 1987), the Third District found the defendant's tardiness in answering a complaint to be excusable neglect where it was:

[O]ccasioned by a neglectful, but understandable, breakdown in the corporate defendant's practice which occurred when the complaint, which had been transmitted from Florida to the corporate secretary at the company's national headquarters in Los Angeles, became `lost' in a pile of unrelated documents on the desk of the general counsel, who was responsible for retaining a local attorney to file an appropriate response.

Id. at 83-84. See also Edwards v. Najjar, 748 So.2d 1101 (Fla. 3d DCA 2000).

Here, despite the existence of a usually reliable corporate procedure for handling lawsuits, the suit papers were lost or misplaced in a filing cabinet due to the neglectful, but understandable, breakdown in the corporate defendant's practice of handling complaints. As in...

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7 cases
  • ALLSTATE FLORIDIAN INS. v. RONCO INVENT.
    • United States
    • Florida District Court of Appeals
    • December 3, 2004
    ...of submitting the complaints to their insurance carrier, which then failed to file timely answers. See Mercury Marine Indus., Inc. v. Dillon, 779 So.2d 356 (Fla. 2d DCA 2000); Kapetanopoulos v. Herbert, 449 So.2d 947 (Fla. 2d DCA 1984). But see Westinghouse Credit Corp. v. Steven Lake Mason......
  • Hornblower v. Cobb
    • United States
    • Florida District Court of Appeals
    • April 7, 2006
    ...have avoided the unfortunate events that resulted in a significant judgment against Mr. Hornblower. Cf. Mercury Marine Indus., Inc. v. Dillon, 779 So.2d 356, 357 (Fla. 2d DCA 2000) (holding failure to follow corporate policy can constitute excusable neglect). SGI's handling of the claim, in......
  • United Capital Funding Corp. v. Technamax, Inc., 2D06-2955.
    • United States
    • Florida District Court of Appeals
    • December 22, 2006
    ...and agree that the established standard of review for this issue is gross abuse of discretion. See, e.g., Mercury Marine Indus., Inc. v. Dillon, 779 So.2d 356, 357 (Fla. 2d DCA 2000); Marshall Davis, Inc. v. Incapco, Inc., 558 So.2d 206, 207 (Fla. 2d DCA 1990). I admit that in light of the ......
  • All My Sons Moving & Storage of Sw. Fla., Inc. v. A & E Truck Serv., LLC
    • United States
    • Florida District Court of Appeals
    • September 23, 2022
    ...excusable neglect and have little difficulty concluding that that authority applies here. See, e.g., Mercury Marine Indus. v. Dillon , 779 So. 2d 356, 357 (Fla. 2d DCA 2000) (determining that losing or misplacing lawsuit papers in a filing cabinet, despite a "usually reliable corporate proc......
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