State ex rel. Troy Grp., Inc. v. Sims

Decision Date24 November 2020
Docket NumberNo. 20-0007,20-0007
Citation852 S.E.2d 270
Parties STATE of West Virginia EX REL. TROY GROUP, INC., a Delaware Corporation; Baris Vural; Georganne Ickler; and Aimee Orum, Petitioners v. The Honorable Judge David J. SIMS, Judge of the Circuit Court of Ohio County, West Virginia, and Nakita Willis, Respondents
CourtWest Virginia Supreme Court
Dissenting Opinion of Justice Hutchison November 24, 2020

Brian J. Moore, Kelsey Haught Parsons, Dinsmore & Shohl LLP, Charleston, West Virginia, Attorneys for the Petitioners.

Robert C. James, Jordan V. Palmer, Flaherty Sensabaugh Bonasso PLLC, Wheeling, West Virginia, Attorney for the Respondent Nakita Willis.

Jenkins, Justice:

This case was brought as a petition for a writ of prohibition under the original jurisdiction of this Court by Petitioners, TROY Group, Inc., a Delaware Corporation ("TROY"); Baris Vural ("Mr. Vural"); Georganne Ickler ("Ms. Ickler"); and Aimee Orum ("Ms. Orum") (collectively "Petitioners"). In this proceeding, Petitioners seek to have this Court prohibit the Circuit Court of Ohio County from enforcing its order denying their motion to dismiss or, in the alternative, to compel arbitration ("motion" or "motion to dismiss/compel arbitration"). In denying Petitioners’ motion, the circuit court concluded that "significant and troubling questions exist with regard to the authenticity of the agreement produced by [Petitioners]." Consequently, the circuit court found that the arbitration agreement put forth by Petitioners could not be authenticated and denied their motion to dismiss/compel arbitration. After considering the briefs and record submitted, oral arguments presented by the parties, and the relevant law, we conclude that the circuit court erred in finding that the arbitration agreement put forth by Petitioners was not authentic. For this reason, we grant the requested writ.

I.FACTUAL AND PROCEDURAL HISTORY

Respondent Nakita Willis ("Ms. Willis") was employed with TROY from March 24, 2004, until September 24, 2018. After her employment with TROY ended, Ms. Willis filed a lawsuit in Ohio County alleging wrongful and discriminatory discharge based on race discrimination, gender discrimination, and age discrimination; wrongful and retaliatory constructive discharge; violation of the Wage Payment and Collection Act; and the tort of outrage. Petitioners subsequently filed an answer, which asserted the affirmative defense that this matter was "subject to a valid and binding arbitration agreement." While this matter was pending, TROY produced a "Mutual Agreement to Arbitrate Claims" ("arbitration agreement") with Ms. Willis’ signature on it. Pursuant to the produced arbitration agreement, Ms. Willis agreed not to litigate her employment-related claims in court, but instead agreed to submit such disputes to binding arbitration. It is undisputed that Ms. Willis’ current claims are covered under the language of the arbitration agreement; thus, if the agreement is found to be valid and enforceable, she will be required to arbitrate her claims.

On May 24, 2019, Petitioners filed their motion to dismiss/compel arbitration and their memorandum in support thereof. Petitioners asserted that, at the time Ms. Willis was hired, she executed an arbitration agreement "in which she promised to submit any employment-related claims to binding arbitration[.]" Petitioners further contended that Ms. Willis’ claims were subject to the arbitration agreement because (1) a dispute exists between Petitioners and Ms. Willis; (2) the parties have a written agreement (which was attached to the motion and memorandum supporting the same), and Ms. Willis’ claims fall within the scope of the arbitration agreement; (3) the transactions in question relate to interstate commerce; and (4) Ms. Willis failed to arbitrate the dispute. Petitioners argued that the arbitration agreement is "a valid, enforceable contract supported by consideration" and that the agreement is conscionable.

In response, Ms. Willis opposed the Petitioners’ motion arguing that (1) there was no consideration to give effect to the arbitration agreement; (2) Petitioners had waived their right to arbitrate by appearing in and preliminarily participating in the circuit court case; and (3) Petitioners were estopped from enforcing the arbitration agreement because they invited participation in certain discovery to which they would not have been entitled in an arbitration. Furthermore, in the event that the circuit court rejected these grounds, "[Ms. Willis] ask[ed] the [circuit court], in the alternative, to allow discovery on the issue of arbitration" because there were issues surrounding the creation and execution of the agreement. Ms. Willis attached an affidavit to her response indicating that she did not remember ever seeing or signing the agreement prior to this lawsuit. The circuit court held a hearing on the motion on July 18, 2019.1 Following the hearing, the circuit court ordered that the parties would have ninety days to conduct discovery on any issues related to the arbitration agreement and the pending motion to dismiss/compel arbitration.

During this discovery period, TROY responded to a request by Ms. Willis to produce an original arbitration agreement. Specifically, TROY indicated that "it has already produced an original version" and that there is "no ‘wet ink’ version of the document as TROY [ ] is paperless and documents are maintained in electronic / PDF format." Moreover, the parties engaged in written discovery, which revealed other employees’ arbitration agreements, and Ms. Willis undertook a West Virginia Rule of Civil Procedure 30(b)(7) deposition of TROY corporate representative Ms. Orum. Ms. Orum testified that she was not employed with TROY when Ms. Willis began her employment. However, she stated that it is the typical practice of TROY to present the agreement to all employees in person or via email as part of the new hire paperwork after acceptance of a position and typically within two weeks prior to the employee's start date. Moreover, discovery revealed that, in 2016, TROY began a paperless initiative and all existing personnel files, including Ms. Willis’, were scanned into PDF2 format for electronic storage. Once Ms. Willis’ file was scanned into the electronic system, the paper copy was shredded by a third-party vendor.

After the additional discovery was conducted, Petitioners filed a supplemental memorandum in support of their motion to dismiss or, in the alternative, compel arbitration. Petitioners contended that Ms. Willis failed to challenge whether the claims she made were covered by the arbitration agreement and that she also failed to challenge in any way the conscionability of the agreement. Petitioners further asserted that the arbitration agreement was presumptively valid and that Ms. Willis did not overcome that presumption, they had not waived their right to arbitration, and they were not estopped from seeking arbitration. In turn, Ms. Willis also filed a supplemental response in opposition. In her response, Ms. Willis confusingly asserted that the arbitration agreement is not admissible because it is a duplicate, rather than an original; that she disputed the authenticity of the signature on the document; and that the circumstances surrounding other arbitration agreements executed in the same year of 2004 had "irregularities." Furthermore, she attached a second affidavit that reiterated her prior statements and added that she specifically denied signing the arbitration agreement and that "the apparent signature on it is not authentic and was not put on the document by [her] and/or with [her] knowledge and consent."

Ms. Willis then moved to strike the confidentiality designation of the other non-party employees’ arbitration agreements that had been produced; however, the circuit court denied the motion concluding that Ms. Willis failed to demonstrate why the relief requested should be granted. In its November 18, 2019 order, the circuit court found that "only [Ms. Willis’] arbitration agreement is relevant in this matter." A few days later, on December 5, 2019, based in large part on the other employees’ agreements—despite its previous ruling that the only relevant agreement is Ms. Willis’—and the details in the supplemental briefs, the circuit court denied the motion to dismiss/compel arbitration. Specifically, the circuit court found that "significant and troubling questions exist with regard to the authenticity of the agreement produced by [TROY.]" Petitioners then filed the instant petition for writ of prohibition on January 6, 2020, seeking to prevent enforcement of the circuit court's December 5, 2019 order. We now grant the requested writ.

II.STANDARD FOR ISSUANCE OF WRIT

TROY comes to this Court seeking a writ of prohibition to prevent the circuit court from enforcing an order that denied its motion to dismiss/compel arbitration. With respect to the extraordinary remedy of a writ of prohibition, this Court has explained that

"[p]rohibition lies only to restrain inferior courts from proceeding in causes over which they have no jurisdiction, or, in which, having jurisdiction, they are exceeding their legitimate powers and may not be used as a substitute for [a petition for appeal] or certiorari." Syllabus Point 1, Crawford v. Taylor , 138 W. Va. 207, 75 S.E.2d 370 (1953).

Syl. pt. 1, State ex rel. Franklin v. Tatterson , 241 W. Va. 241, 821 S.E.2d 330 (2018). "We have, however, observed that [a] petition for a writ of prohibition is an appropriate method to obtain review by this Court of a circuit court's decision to deny or compel arbitration.’

State ex rel. Johnson Controls, Inc. v. Tucker , 229 W. Va. 486, 492, 729 S.E.2d 808, 814 (2012)." State ex rel. Ocwen Loan Servicing, LLC v. Webster , 232 W. Va. 341, 348, 752 S.E.2d 372, 379 (2013).

Furthermore, in Syllabus point 4 of State ex rel. Hoover v. Berger , 199 W. Va. 12, 483 S.E.2d 12 (1...

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