State Farm Fla. Ins. Co. v. Figueroa

Decision Date08 February 2017
Docket NumberNo. 4D15–2698,4D15–2698
Citation218 So.3d 886
Parties STATE FARM FLORIDA INSURANCE COMPANY, Appellant, v. Dina FIGUEROA, Appellee.
CourtFlorida District Court of Appeals

Elizabeth K. Russo and Kevin D. Franz of Russo Appellate Firm, P.A., Miami, and Green & Ackerman, P.A., Boca Raton, for appellant.

George A. Vaka and Nancy A. Lauten of Vaka Law Group, Tampa, and David J. Pettinato of Merlin Law Group, Tampa, for appellee.

Gross, J.

State Farm raises two issues in this appeal of a final judgment entered for the insured. State Farm argues first that the trial court erred in denying its summary judgment and directed verdict motions because the insured failed to timely comply with policy obligations following the loss. State Farm also argues that, at a minimum, a new trial is required because the introduction of the insured's health issues at trial was both irrelevant and highly prejudicial.

We reject the first issue because the insured's substantial compliance with her post-loss obligations under the policy involved issues of fact properly resolved by the jury. On the second issue, because evidence of the insured's health should never have been introduced, we reverse for a new trial.

The insured, Dina Figueroa, first filed a claim on October 30, 2005, after Hurricane Wilma hit on October 24, 2005. State Farm sent an adjuster to her home on December 17, 2005. The adjuster believed that 29 roof tiles had been damaged by the hurricane, but that, because the cost to repair those roof tiles did not exceed the insured's policy deductible, it was unable to provide a payment. State Farm advised the insured that she was free to obtain her own estimate of the cost of repairs, and to contact it immediately if she obtained an estimate that was above her deductible. In 2005, State Farm did not insist that the insured file a sworn proof of loss.

The insured contacted a few roofers, but none were interested in the job. In January 2006, the insured began dealing with a serious medical condition, which distracted her from following up with her claim.

In late 2008, the insured obtained a contractor's estimate that included a new roof because more than 25% of her roof tiles had been loosened by wind damage. The contractor estimated that a new roof would cost $43,648. The insured informed State Farm in early 2009 that she wanted to reopen her claim, sending along the contractor's estimate.

State Farm sent another adjuster to the insured's home in April 2009, who concluded that the original estimate was correct. After that inspection, State Farm sent the insured a letter that outlined her obligations under the policy following a loss. In relevant part, the policy required her to protect the property from further damage by making reasonable and necessary temporary repairs, and to submit to State Farm a signed sworn proof of loss within 60 days of the loss. The policy provided that no action could be brought against State Farm unless there was compliance with these provisions.

The insured submitted a sworn proof of loss along with the contractor's estimate on June 8, 2009. Counsel for State Farm responded in late September 2009, informing the insured that the proof of loss did not comply with policy provisions. Subsequently, upon State Farm providing a proof of loss form to the insured in March 2010, the insured completed and submitted the proof of loss form on June 10, 2010.

On June 22, 2010, State Farm notified the insured that it was relieved of its obligations under the policy because of the insured's material breach, specifically, her failure to timely submit a valid sworn proof of loss. The insured filed suit the following month.

State Farm moved for summary judgment, arguing that the insured failed to comply with her post-loss obligations under the policy. It argued that the insured failed to submit a sworn proof of loss within 60 days of the loss and failed to protect her property from further damage by making reasonable and necessary repairs. The insured responded that she substantially complied with her post-loss obligations and that State Farm was not prejudiced by her untimely compliance. The insured also explained that she was unable to immediately dispute State Farm's estimate in 2005 because she began experiencing health issues. The trial court denied the motion.

Prior to trial, State Farm moved in limine to prevent the insured from discussing her medical issues, arguing that such evidence was both irrelevant and highly prejudicial. The insured argued that the evidence was necessary to explain the 3–year gap between her initial claim at the end of 2005 and her reopening the claim in early 2009. The court agreed with the insured and denied the motion.

At trial, in addition to arguing that the insured's noncompliance with the policy provisions precluded recovery, State Farm argued that the insured needed a new roof not because it was damaged by Hurricane Wilma, but because of improper installation and natural wear and tear. Both sides called roofing experts to testify about causation and damages.

The jury found that the insured substantially complied with her post-loss obligations of submitting a sworn proof of loss within 60 days and protecting her property from further damage by making reasonable and necessary repairs. It awarded her the full amount requested to replace her roof. State Farm's post–verdict motion for a new trial was denied. This appeal followed.

I.

Rulings on summary judgment and directed verdict are reviewed de novo. See Volusia Cnty. v. Aberdeen at Ormond Beach, L.P. , 760 So.2d 126, 130 (Fla. 2000) ; Meruelo v. Mark Andrew of Palm Beaches, Ltd. , 12 So.3d 247, 250 (Fla. 4th DCA 2009).

As to State Farm's first issue, we hold that the trial court did not err in denying its summary judgment or directed verdict motions. Whether an insured substantially complied with policy obligations is a question of fact. See Solano v. State Farm Fla. Ins. Co. , 155 So.3d 367, 370 (Fla. 4th DCA 2014) (stating that, "where an insured cooperates to some extent, a fact question remains as to whether the condition is breached to the extent of denying the insured any recovery under the policy."). Whether an insurer is prejudiced by an insured's untimely compliance is also a question of fact. See Kramer v. State Farm Fla. Ins. Co. , 95 So.3d 303, 306 (Fla. 4th DCA 2012). Kramer explains that, although an insured's "untimely presuit submission of the sworn proof of loss is presumed to have prejudiced the insurer," that presumption can be rebutted by the insured showing "that the insurer was not prejudiced".

State Farm argues that Kramer conflicts with Goldman v. State Farm Fire Gen. Ins. Co. , 660 So.2d 300, 306 (Fla. 4th DCA 1995), where we held that an insured's noncompliance with a policy provision that is a condition precedent to suit "precludes an action on the policy regardless of a showing of prejudice by the insurer." But the insured in Goldman failed to perform the policy obligation of submitting to an examination under oath before filing suit . Although the insureds in Kramer did not timely submit a sworn proof of loss within 60 days, they did submit it before filing suit .

Similarly, here, although the insured did not submit a sworn proof of loss within 60 days of...

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