Steffek v. Client Servs., Inc., Case No. 18-C-160

Decision Date12 March 2019
Docket NumberCase No. 18-C-160
PartiesSARAH M. STEFFEK and JILL VANDENWYNGAARD, Plaintiffs, v. CLIENT SERVICES, INC., et al., Defendants.
CourtU.S. District Court — Eastern District of Wisconsin

DECISION AND ORDER

Plaintiffs Sarah M. Steffek and Jill Vandenwyngaard filed this class action against Defendant Client Services, Inc. (CSI) and a number of John Does, alleging violations of the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. § 1692 et seq. Plaintiffs allege that CSI violated § 1692g(a) by failing to disclose the current creditor's name in the required notice of debt it sent to them regarding a Chase Bank USA, N.A. debt. In addition, Plaintiffs claim the notice violated § 1692e because it is false, deceptive, and misleading. Presently before the court are the parties' cross-motions for summary judgment. For the following reasons, Plaintiffs' motion will be denied, CSI's motion will be granted, and the case will be dismissed.

BACKGROUND

The following facts are taken from the parties' stipulated proposed findings of fact. ECF Nos. 33-1, 40. On February 22, 2017, CSI mailed a form debt-collection letter to Steffek in an attempt to collect a debt. The top left-hand corner of the letter contained CSI's logo and address. The following information was below CSI's address:

RE: CHASE BANK USA, N.A.
ACCOUNT NUMBER: XXXXXXXXXXXX3802
BALANCE DUE: $8,936.43
REFERENCE NUMBER: 23073872

ECF No. 37-2. Similarly, on February 22, 2017, CSI mailed a form debt-collection letter to Vandenwyngaard in an attempt to collect a debt. Again, the top left-hand corner of the letter contained CSI's logo and address, as well as the following information related to Vandenwyngaard's debt:

RE: CHASE BANK USA, N.A.
ACCOUNT NUMBER: XXXXXXXXXXXX8152
BALANCE DUE: $3,358.53
REFERENCE NUMBER: 23072305

ECF No. 37-3. The bodies of both letters sent to Plaintiffs contained the following:

DEBT VALIDATION NOTICE

The above account has been placed with our organization for collections.
Unless you notify our office within thirty (30) days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within thirty (30) days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification. If you request of this office in writing within thirty (30) days after receiving this notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.
We look forward to working with you in resolving this matter.
Mike Crafts
THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

ECF Nos. 37-2, 37-3. The last payment for the account identified in Steffek's letter occurred on June 4, 2014, and the account was charged-off by Chase Bank on January 30, 2015. The last payment for the account identified in Vandenwyngaard's letter occurred on December 7, 2014, and the account was charged-off by Chase Bank on March 31, 2015. The parties do not dispute that Chase Bank was in fact the original creditor of the debts. Plaintiffs claim the letters violated §§ 1692e and 1692g(a)(2) of the FDCPA by failing to expressly identify Chase as the current creditor.

Although they object to the affidavit filed by CSI that states Chase is also the current creditor, Plaintiffs have offered no evidence suggesting that the debt was ever sold or assigned to a different creditor. Instead, they argue that the court should not consider additional facts not contained in the parties' stipulated facts. ECF No. 33-1.

On August 22, 2018, Plaintiffs filed a motion to compel, seeking responses to certain discovery requests. CSI failed to respond to the motion to compel, and the court accordingly granted the motion on August 31, 2018. ECF No. 32. On September 8, 2018, Plaintiffs filed an unopposed motion to vacate the order compelling discovery. Plaintiffs noted that the parties entered into a stipulation on August 24, 2018 that obviated the need for any further oral and written discovery into CSI's liability. In particular, the parties agreed that, in order to streamline the litigation, they would stipulate to "all facts they believe are necessary for the Court, or a jury, to decide the issue of liability in the litigation (by dispositive motions or trial) which would enable the parties to forego undertaking any further depositions or discovery." ECF No. 33-1 at 2-3. They further agreed that the ten facts listed in the stipulation would be the "only facts that shall be used by the Parties in support of, or in opposition to, a finding of liability by way of any dispositivemotion filed by the Parties or at trial." Id. at 3. On September 11, 2018, the court granted the motion to vacate the order compelling discovery and ordered that, in the event the court enters an order either finding CSI liable or setting the case for trial, Plaintiffs will be allowed 45 days from the date of that order to take oral and written discovery regarding damages. ECF No. 34. Plaintiffs argue that the court should only consider the ten facts enumerated in the parties' stipulation because they would be highly prejudiced if the court considered any additional information beyond that contained in those facts. ECF No. 33-1. Plaintiffs do not dispute that they had the opportunity to conduct discovery and decided to forgo additional discovery to streamline the litigation and resolve the matter in the most efficient and economical manner possible. Plaintiffs have failed to offer any evidence on summary judgment to dispute, contradict, or undermine CSI's assertion that Chase Bank is the current creditor, thereby forfeiting any argument that it is not. See Siegel v. Shell Oil Co., 612 F.3d 932, 937 (7th Cir. 2010) (noting that summary judgment is the "'put up or shut up' moment in a lawsuit" where party with burden of proof must demonstrate evidence exists to support claim).

LEGAL STANDARD

Summary judgment is appropriate when the moving party shows that there is no genuine issue as to any material fact and that the moving party is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a). The fact that the parties filed cross-motions for summary judgment does not alter this standard. In evaluating each party's motion, the court must "construe all inferences in favor of the party against whom the motion under consideration is made." Metro. Life Ins. Co. v. Johnson, 297 F.3d 558, 561-62 (7th Cir. 2002) (quoting Hendricks-Robinson v. Excel Corp., 154 F.3d 685, 692 (7th Cir. 1998)). The party opposing the motion for summary judgment must "submitevidentiary materials that set forth specific facts showing that there is a genuine issue for trial." Siegel, 612 F.3d at 937 (citations omitted). "The nonmoving party must do more than simply show that there is some metaphysical doubt as to the material facts." Id. Summary judgment is properly entered against a party "who fails to make a showing sufficient to establish the existence of an element essential to the party's case, and on which that party will bear the burden of proof at trial." Parent v. Home Depot U.S.A., Inc., 694 F.3d 919, 922 (7th Cir. 2012) (internal quotation marks omitted).

In this case, for instance, Plaintiffs have the burden of proof as to the elements of their claim. These include the following:

1. CSI is a "debt collector" as defined in § 1692a(6);
2. CSI's letters were mailed to Plaintiffs "in connection with the collection of any debt;" and
3. Mailing the letters to Plaintiffs violated one or more substantive provisions of the FDCPA.

Gburek v. Litton Loan Servicing LP, 614 F.3d 380, 384 (7th Cir. 2010).

Here, there is no dispute that CSI is a debt collector and the letters were mailed in connection with the collection of a debt. The sole issue before the court is whether Plaintiffs have produced evidence from which a jury could conclude that the letters violated one or more provisions of the FDCPA.

ANALYSIS

The FDCPA is intended "to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers againstdebt collection abuses." 15 U.S.C. § 1692(e). "Among other things, the FDCPA regulates when and where a debt collector may communicate with a debtor, restricts whom a debt collector may contact regarding a debt, prohibits the use of harassing, oppressive, or abusive measures to collect a debt, and bans the use of false, deceptive, misleading, unfair, or unconscionable means of collecting debt." Gburek, 614 F.3d at 384 (citing §§ 1692, 1692c-1692f). "To help accomplish that goal, § 1692g(a) provides that in either the initial communication with a consumer in connection with the collection of a debt or another written notice sent within five days of the first, a debt must provide specific information to the consumer." Janetos v. Fulton Friedman & Gullace, LLP, 825 F.3d 317, 320-21 (7th Cir. 2016). Section 1692g requires that the written notice contain, among other information, "the name of the creditor to whom the debt is owed." § 1692g(a)(2). "To satisfy § 1692g(a), the debt collector's notice must state the required information 'clearly enough that the recipient is likely to understand it.'" Janetos, 825 F.3d at 321 (quoting Chuway v. Nat'l Action Fin. Servs., Inc., 362 F.3d 944, 948 (7th Cir. 2004)).

In assessing whether a collection letter violates § 1692g, the court must view the letter from the position of the "unsophisticated consumer." Wahl v. Midland Credit Mgmt., Inc., 556 F.3d 643, 645 (7th Cir. 2009). Under this standard, the letter "must be clear and comprehensible to an...

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