Walker v. Grout Brothers Automobile Company

Decision Date30 April 1907
PartiesWALKER, Appellant, v. GROUT BROTHERS AUTOMOBILE COMPANY, Respondent
CourtMissouri Court of Appeals

Appeal from St. Louis City Circuit Court.--Hon. Daniel G. Taylor Judge.

REVERSED AND REMANDED.

STATEMENT.--Defendant is a Massachusetts corporation and has its chief office and place of business in Orange in said State. During the period of the Louisiana Purchase Exposition in 1904, defendant had the Grout automobile on exhibition on the Exposition grounds. Plaintiff, a resident of the city of St. Louis, in June 1904, bought a Grout automobile of defendant, paying seven hundred dollars therefor. In regard to the purchase plaintiff's evidence tends to show that in a conversation with Charles Grout, president and manager of defendant company, Grout said that his car was "simple in construction, easily run and operated by a lady, no manual labor, not as much as a gasoline car. I told him I didn't want that much labor; I made a point on that. He said 'not as much labor as a gasoline car,' which I tried and could not do--he said not as much labor, no manual labor 'you can keep it in your own stable with perfect ease, everything is reliable.'

"Q. Well, did he say anything about the machine--about making the machine satisfactory to you? A. Yes, he said, 'I will guarantee that the machine will do all this, that it will be satisfactory.' I said, 'Is that what you will do?" He said, 'I will make that machine satisfactory to you.' "

Plaintiff testified a machine was sent out to her residence (4561 Morgan street) and a demonstrator furnished to teach her how to handle and operate it; that she objected to the machine for several reasons, and particularly, on account of an air pump attachment, which had to be worked by hand power, the labor required to work the pump being too heavy for her. At the suggestion of defendant, plaintiff was furnished another machine, having an automatic air pump attachment, which plaintiff testified defendant represented to her would work of itself and never require the use of hand power. The automobile was operated by steam power, generated by the consumption of gasoline, and the pump was also operated by steam through a valve on the boiler, so if there was no steam in the boiler and air was required, hand power had to be used to work the pump. Plaintiff testified she was not strong enough to work the pump and was compelled to keep the machine in a garage where she could have the air tank filled. Plaintiff testified she wished to keep the machine in her own stable at her home, but on account of being unable to pump it up she was forced to keep it in a garage. Plaintiff's evidence is that she wanted a machine she could handle and operate herself and so informed Charles Grout, president and superintendent of defendant company, and she testified that Grout said ladies operated defendant's machines; that any lady could operate one of them; that the machine was peculiarly fitted to be operated by ladies. In regard to the second machine furnished plaintiff, her testimony, in part, is as follows:

"Q. What did you do with this car; did you operate it, attempt to operate it? A. I had it put in my stable as the other car I have described; but at the time I went to use it, to start it myself I found the same pumping to do on this car as the first car and I said, 'This is not any better than the other system,' and he said this was a new car from the factory, it would take time as in all machinery and let the machinery get tested. I was perfectly willing to do that and I said 'all right, we will try it again.' After that, every time we started the same trouble; I took it to the garage house of the--Automobile Co., where I could get compressed air.

"Q. Were you able at any time to start this car, take it out of the stable, without that pump? A. No, sir, never at any time; the second car had to have hand pumping. I tried it just the same and I could not do it. I took it to the garage where they had compressed air.

"Q. What became of that car? A. I used that quite a while, giving them opportunity to repair it; they said it was lacking a valve you could very easily operate, or could fix the car. I wanted a car, I wanted them to make it satisfactory for me, but they could not do it. So I finally sent it back to them.

"Q. Did they ever do that? A. No.

"Q. Well, what finally was done with the second car? A. I turned it over to their company at the World's Fair grounds."

The following is Charles Grout's version of the transaction:

"Int. 5. Did you at any time sell her an automobile and if so state fully the transaction? Ans. I did sell her one at the World's Fair along about the first of June, she coming to our space and asking to be shown the cars, which I did and explained them to her thoroughly. She asked for a demonstration and as we had no demonstrating car I told her that we expected one and as soon as it came would be glad to demonstrate it. She called no less than a dozen times on different days said she had been out and tried two other makes and they were not what she wanted. Finally one day I took from the space a car as a demonstrator and I think within a day or two she came again and saw it outside of the building and asked if she could have a demonstration, and she insisted that I personally give this demonstration which I agreed to do that same evening, called at her house or her sister's house with the car. I first took her sister who directed the way to a particular place in the park, which she claimed the two previous cars which she rode in got stuck on the hill. After going up this hill she asked if I supposed she could do it herself. I immediately changed seats and she operated the car up this same hill and around through the park for at least half an hour. We returned to her home and I took her sister, Miss Helen Walker, whom I gave practically the same demonstration and she expressed herself at least a dozen times how pleased she was with the car and on arriving home with her she asked her sister, and also her sister's husband, what they thought. They immediately told her that they didn't see how she could do better and she immediately said to me, 'All right, Mr. Grout, order me one by telegraph at once,' which I immediately did within twenty minutes.

"Int. 6. What words did she use, if you remember, if not state in substance what she said when she expressed herself as pleased with the car? Ans. Her expressions were as follows: That it was the quietest little car she ever rode in, and it was so easy to handle, and it was so cute, and there was no odor, which she appreciated. In fact, her expressions of the car were more than good in every respect.

"Int. 7. Have you stated in substance all the conversation you had with Miss Walker when the contract of sale was made? Ans. Well, practically all, yes.

"Int. 9. Did she operate the car at the time referred to in giving her the demonstration. Ans. She did.

"Int. 10. It appears that after the delivery of a car to Miss Walker, an exchange of cars was made, and you sent or delivered to her another one. What was the reason of making this exchange? Ans. After the first car arrived she expressed herself as disappointed in the color, but admitted that it was her fault for not specifying, and as she had talked with some of her friends in regard to a different fuel system, she asked if she could not have this system changed on this first car. I immediately telegraphed for a few parts to make this change, but in the meantime she had made plans to go on a summer vacation for two or three months and as there were no roads for automobiling, she said, and as she was to ride horseback, that she didn't care to take the automobile with her and she voluntarily made me a proposition as follows: To take that first car and order her another one to be of the color she wanted and with this change of fuel system and have it there about the first of September, that it would be very satisfactory, and as we had a market for her first car it was a good proposition for us and we accepted it."

There is no evidence showing, or tending to show bad faith on plaintiff's part in refusing to keep the machine.

Plaintiff moved the court to instruct the jury as follows:

"1. The court instructs the jury that, if you believe and find from the evidence that the defendant, in effecting a sale of the automobile in controversy to the plaintiff, agreed that said car should be perfectly satisfactory to the plaintiff, that thereby it is meant not that said car should have been or ought to have been perfectly satisfactory to the plaintiff, but that, in fact, the same was perfectly satisfactory to her."

The court refused to grant this instruction and gave the following for defendant:

"2. The court instructs the jury that plaintiff was not the sole judge of the satisfactory character of the car sold to her by defendant, and if they believe from the evidence that said car was, or would have been satisfactory to a reasonable person for the purpose for which it was sold, they will find a verdict for defendant."

The verdict was for defendant. A timely motion for new trial was filed which the court overruled, whereupon defendant appealed.

Judgment reversed and cause remanded.

George L. Edwards and Edward D'Arcy for appellant.

(1) Where a contract provides for the sale of an article, which is to be satisfactory to the vendee, it must be satisfactory to him and not merely such an article as ought to be satisfactory or as would be satisfactory to other persons. McCormick v. Finch, 100 Mo.App. 641, distinguishing Pope v. Best, 14 Mo.App. 502; Thompson v Dickerson, 68 Mo.App. 535; Blaine v. Knapp & Co., 140 Mo. 241; Berthold v. St. Louis...

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