Georgia Receivables, Inc. v. Welch, A00A0289.

• Decision Date: 31 January 2000
• Docket Number: No. A00A0289.,A00A0289.
• Citation: 529 S.E.2d 164,242 Ga. App. 146
• Parties: GEORGIA RECEIVABLES, INC. v. WELCH.
• Court: Georgia Court of Appeals

529 S.E.2d 164

242 Ga. App. 146

GEORGIA RECEIVABLES, INC. v. WELCH.

No. A00A0289.

Court of Appeals of Georgia.

January 31, 2000.

Frederick J. Hanna & Associates, Elizabeth C. Whealler, Marietta, for appellant.

Cheryl Welch, pro se.

ELDRIDGE, Judge.

In this contract case, appellant Georgia Receivables, Inc. sought to recover from appellee Cheryl Welch amounts it claims were due under a retail installment contract entered into between Welch and Holiday Universal, Inc. a/k/a Bally's ("Bally's") for a health spa facility membership. Georgia Receivables alleged that it subsequently purchased the membership contract from Bally's and was assigned all of the rights, title, and interest to the contract. Welch denied the debt in her pro se answer. On Georgia Receivables' motion for summary judgment, the trial court found that the contract Georgia Receivables sought to enforce was void and unenforceable, because the contract did not meet the requirements of OCGA § 10-1-393.2. The trial court denied summary judgment to Georgia Receivables and dismissed its complaint. Georgia Receivables appeals, alleging that the trial court erred in denying its motion for summary judgment. Finding no error, we affirm.

The Fair Business Practices Act of 1975 was passed by the General Assembly "to protect consumers and legitimate business enterprises from unfair or deceptive practices in the conduct of any trade or commerce in part or wholly in the state." OCGA § 10-1-391(a). Such Act "is to be liberally construed and applied to promote its underlying purposes and policies, which are to protect consumers. [Cit.]" Standish v. Hub Motor Co., 149 Ga.App. 365, 366, 254 S.E.2d 416 (1979); OCGA § 10-1-391(a). In order to ensure that consumers are protected as the Act contemplates, such Act must be strictly enforced against the business which engages in unfair or deceptive acts or practices that this Act seeks to prohibit.

The Fair Business Practices Act was amended by Ga.L.1989, p. 1606, § 2, to include health spa memberships. Such amendment, currently codified as OCGA § 10-1-393.2, set up provisions with which all health spas must comply. Welch entered into the contract on January 21, 1997, and therefore, the contract is subject to the requirements of OCGA § 10-1-393.2.

Subsection (e) of the statute addresses the consumer's right to cancel a health spa contract and requires that each health spa contract shall contain the following paragraphs separated from all other paragraphs:

"You (the buyer) have seven business days to cancel this contract. To cancel, mail or hand deliver a letter to the following address:

_____________________________ Name of health spa _____________________________ Address _____________________________ City, State, Zip Code

Do not sign this contract if there are any blank spaces above. In the event optional services are offered, be sure that any options you have not selected are lined through or that it is otherwise indicated that you have not selected these options. It is recommended that you send your cancellation notice by registered or certified mail, return receipt requested, in order to prove that you did cancel. If you do hand deliver your cancellation, be sure to get a signed statement from an official of the spa, acknowledging your cancellation. To be effective, your cancellation must be postmarked by midnight, or hand delivered by midnight on ____, 19__, and must include all contract forms, membership cards, and any and all other documents and evidence of membership previously delivered to you."

(Emphasis supplied.) OCGA § 10-1-393.2(e). Such statute also provides that the health spa shall "fill in the blank spaces in the above paragraph before the consumer signs the contract." OCGA § 10-1-393.2(e).

In this case, the contract does not comply with subsection (e). Although most of the required cancellation language does appear in the contract, the required language is set out in one paragraph and is not set out in three separate paragraphs as the statute requires. Further, the language in the contract regarding the buyer's rights is not separated from all other paragraphs as the statute requires. Instead, the mandated language is sandwiched between other unrelated sentences.

Finally, and most important, the statute requires that the health spa designate in the contract the month, day, and year of the last day the consumer has to cancel the contract. Instead of properly giving a specific date, however, the contract in this case indicated that a cancellation would be effective only if received by "the seventh day after the date of the contract specified on the front of this contract." (Emphasis supplied.) This failed to substantially comply with the requirements of the statute, i.e., that the consumer must be given a specific date as the last date to cancel the contract. Additionally, such wording is intentionally misleading, because the statute gives the consumer seven business days to cancel, not seven days. By specifying business days in the statute, the General Assembly clearly intended that the consumer have more than seven consecutive days to cancel, because the term "business days" includes only the days Monday through Friday, excluding any legal holidays. See OCGA § 1-3-1(d)(3).

"The cardinal rule of statutory construction is to ascertain the legislative intent and purpose in enacting the law and to construe the statute to effectuate that intent. [Cit.]" Ferguson v. Ferguson, 267 Ga. 886, 887(1), 485 S.E.2d 475 (1997). While the term "business days" is not defined within the Fair Business Practices Act, it is defined within the Buying Services Act of 1975, OCGA § 10-1-590 et seq. The Buying Services Act of 1975 was passed in the same legislative session as the Fair Business Practices Act of 1975. Both Acts are codified under the same title and have a common purpose of consumer protection, allow the consumer to cancel a contract within a specified number of "business days," and require that specific language be included within the contract telling the consumer of her right to cancel. Accordingly, such Acts should be...