Phelan v. May Department Stores Co.
| Decision Date | 06 October 2004 |
| Citation | 443 Mass. 52,819 NE 2d 550 |
| Parties | MICHAEL PHELAN v. MAY DEPARTMENT STORES COMPANY & others. |
| Court | United States State Supreme Judicial Court of Massachusetts Supreme Court |
Present: MARSHALL, C.J., GREANEY, IRELAND, SPINA, COWIN, SOSMAN, & CORDY, JJ.
Jean A. Musiker (Michael S. Appel with her) for the defendants.
Richard D. Glovsky (Marni Caputo with him) for the plaintiff.
Robert P. Morris, Robert P. Joy, Ben Robbins, & Andrew Grainger, for Associated Industries of Massachusetts & another, amici curiae, submitted a brief.
This case arises from a July 10, 1998, investigation by Filene's, a division of the May Department Stores Company (May), into allegations that Michael Phelan was attempting to hide significant accounting discrepancies from his superiors. Phelan brought an action against May, Michael Geraghty (Filene's chief financial officer), and Donald Lane (Filene's controller) (collectively, the defendants), alleging that their conduct during the investigation had constituted false imprisonment and defamation. A jury found in favor of Phelan on both claims and awarded him damages of $1,500 for false imprisonment and $75,000 for defamation. With respect to Phelan's defamation claim, the defendants moved for judgment notwithstanding the verdict (judgment n.o.v.), contending that Phelan had produced insufficient evidence on which a jury reasonably could have found either (1) the conduct alleged had defamatory significance to those witnessing it; or (2) the defendants had lost their conditional privilege to publish arguably defamatory material about Phelan.2 The defendants also moved for a new trial with respect to the defamation claim. On December 21, 2001, a judge in the Superior Court allowed the motion for judgment n.o.v., doubting that Phelan had set forth sufficient evidence of publication and concluding that he had failed to overcome the defendants' conditional privilege. The judge denied the defendants' motion for a new trial.
Phelan appealed from the judgment n.o.v., and the Appeals Court reversed, concluding that the motion judge had erred by substituting her judgment for that of the jury. See Phelan v. May Dep't Stores Co., 60 Mass. App. Ct. 843 (2004). We allowed the defendants' application for further appellate review and now consider whether (1) in the absence of interpretive testimony from witnesses, the evidence at trial was insufficient to prove publication of any particular statement about Phelan; and (2) the evidence was insufficient to demonstrate that the defendants had acted recklessly or maliciously, thereby losing their conditional privilege to publish a defamatory statement about Phelan. For the reasons that follow, we affirm.3
Based on the testimony at trial, the jury could have found the following facts. Phelan was employed as assistant director of accounts payable for Filene's where, among other tasks, he was responsible for managing "vendor violations" and the related budget. Vendor violations occurred when vendors failed to comply with Filene's shipping or purchase order requirements, and Filene's imposed a charge on them to cover the additional costs. To challenge an imposed charge, a vendor would submit to Filene's a "vendor violations package," addressing why the charge was unjustified and requesting a refund. This package would be processed by Phelan's department, and if it was determined that the charge had been improperly assessed, the vendor would receive a repayment.
In 1997, Geraghty directed Phelan to pay "prior year invoices" (PYIs) from the vendor violations budget, notwithstanding the fact that severe fiscal problems had arisen in the past from this practice. Phelan and his direct supervisor, Catherine Rooney, warned Geraghty and Lane that this practice was ill advised because it hindered their ability to make timely repayments to deserving vendors and to meet budgetary goals. Nonetheless, Phelan was not instructed to stop this practice.
During this time, unbeknownst to Phelan, a backlog of vendor violations packages had begun to accumulate in the hands of Phelan's subordinate, Geoffrey Meade, who was in charge of evaluating these packages. In early July, 1998, Meade finally told Phelan about the backlog, indicating that the amount due to vendors was approximately $200,000. Phelan and Rooney promptly notified their supervisor, Michael Basler, who was Filene's assistant controller. As it turned out, the problem was significantly greater than Phelan had been led to believe; Meade reported to Basler that the backlogs and unpaid PYIs totaled $491,995. Meade attempted to shred his backlog of vendor violations packages, but the documents were ultimately retrieved.
At this juncture, Geraghty, Lane, and Basler decided to conduct an investigation and audit of the vendor violations program. On the morning of July 10, 1998, Lane interviewed Phelan as to alleged accounting irregularities and then directed him to Basler's office. Lane instructed a Filene's security officer, Johnny Guante, to guard Phelan, purportedly so that Phelan would not "influence" or "intimidate" his subordinates, who were being questioned as part of the investigation. Phelan was not permitted to use the telephone. Throughout the day, Guante relocated Phelan to various available offices and conference rooms, escorted him to the restroom, and accompanied him to the cafeteria. Coworkers did not speak with Phelan as he was moving about the building with Guante. Although Guante did not wear a badge or other insignia that identified him as a security guard, and did not carry a weapon or handcuffs, he did wear dark trousers, a shirt, a tie, and a blazer that Filene's had issued to him and that was similar to the clothing worn by other security guards in the store. Phelan felt embarrassed and humiliated because of his observation that, everywhere they went, coworkers were staring at him while he was in the company of security personnel. At the end of the day, Phelan was returned to Basler's office, was informed that he was being suspended, and was escorted out of the building by another Filene's executive. Phelan's employment with Filene's subsequently was terminated.
When considering a motion for judgment n.o.v., "the judge's task, `taking into account all the evidence in its aspect most favorable to the plaintiff, [is] to determine whether, without weighing the credibility of the witnesses or otherwise considering the weight of the evidence, the jury reasonably could return a verdict for the plaintiff.'" Tosti v. Ayik, 394 Mass. 482, 494 (1985), quoting Rubel v. Hayden, Harding & Buchanan, Inc., 15 Mass. App. Ct. 252, 254 (1983). See Cambridgeport Sav. Bank v. Boersner, 413 Mass. 432, 438 (1992). The judge will consider whether "anywhere in the evidence, from whatever source derived, any combination of circumstances could be found from which a reasonable inference could be drawn" in favor of the nonmoving party. Poirier v. Plymouth, 374 Mass. 206, 212 (1978), quoting Raunela v. Hertz Corp., 361 Mass. 341, 343 (1972). To be reasonable, the inference "must be based on probabilities rather than possibilities and cannot be the result of mere speculation and conjecture." McEvoy Travel Bur., Inc. v. Norton Co., 408 Mass. 704, 706-707 n.3 (1990), quoting McNamara v. Honeyman, 406 Mass. 43, 45-46 (1989). When reviewing a judgment n.o.v., this court applies the same standard as the motion judge. See Kattar v. Demoulas, 433 Mass. 1, 8 n.5 (2000).
To prevail on his defamation claim, Phelan had to establish that the defendants published a false statement4 about him to a third party that either caused him economic loss or was of the type that is actionable without proof of economic loss. See White v. Blue Cross & Blue Shield of Mass., Inc., 442 Mass. 64, 66 (2004); Eyal v. Helen Broadcasting Corp., 411 Mass. 426, 429-430 (1991). See also Restatement (Second) of Torts § 558 (1977). A false statement that "would tend to hold the plaintiff up to scorn, hatred, ridicule or contempt, in the minds of any considerable and respectable segment in the community," would be considered defamatory, Stone v. Essex County Newspapers, Inc., 367 Mass. 849, 853 (1975), and the imputation of a crime is defamatory per se, requiring no proof of special damages. See Lynch v. Lyons, 303 Mass. 116, 118-119 (1939). The element of publication is satisfied where the defamatory communication is transmitted to even one person other than the plaintiff. See Brauer v. Globe Newspaper Co., 351 Mass. 53, 56 (1966); Restatement (Second) of Torts, supra at § 577. Contrast Economopoulos v. A. G. Pollard Co., 218 Mass. 294, 297 (1914) ().
The defendants contend that they were properly entitled to judgment n.o.v. on Phelan's defamation claim because their conduct did not convey a clear and unambiguous false statement about Phelan and, in the absence of evidence that an observer interpreted the defendants' conduct as conveying such a meaning, Phelan has failed to establish defamatory publication. We agree.
A threshold issue in a defamation action, whether a communication is reasonably susceptible of a defamatory meaning, is a question of law for the court. See Foley v. Lowell Sun Publ. Co., 404 Mass. 9, 11 (1989); Jones v. Taibbi, 400 Mass. 786, 791-792 (1987). See also Restatement (Second) of Torts, supra at § 614 (). However, "[w]here the communication is susceptible of both a defamatory and nondefamatory meaning, a question of fact exists for the jury." Jones v. Taibbi, supra at 792. See Restatement (Second) of Torts, supra (). In the context of determining whether articles published in a...
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