Situation Management Systems, Inc. v. MALOUF, INC

• Decision Date: 08 March 2000
• Citation: 430 Mass. 875,724 NE 2d 699
• Parties: SITUATION MANAGEMENT SYSTEMS, INC. v. MALOUF, INC.
• Court: United States State Supreme Judicial Court of Massachusetts Supreme Court

430 Mass. 875

724 NE 2d 699

SITUATION MANAGEMENT SYSTEMS, INC. v. MALOUF, INC.

Supreme Judicial Court of Massachusetts, Plymouth.

December 6, 1999.

March 8, 2000.

Present: MARSHALL, C.J., ABRAMS, LYNCH, GREANEY, IRELAND, SPINA, & COWIN, JJ.

Richard E. Gentilli (Thomas M. Looney with him) for the plaintiff.

John P. Griffith for the defendant.

IRELAND, J.

Situation Management Systems, Inc. (SMS), filed suit against Malouf, Inc., doing business as LMA, Inc. (LMA), following the dissolution of a seventeen-year business relationship. In response, LMA filed several counterclaims, including a breach of contract claim based on an oral agreement between the parties. The case was tried before a jury, which returned a verdict in favor of LMA and awarded damages of $3.8 million. SMS's motion for judgment notwithstanding the verdict, or, alternatively, a new trial or remittitur, was denied and SMS appealed. We granted SMS's application for direct appellate review. We conclude that there was sufficient evidence from which a jury reasonably could have found the existence of an enforceable agreement between these parties, and accordingly affirm the judgment. In considering a motion for a judgment notwithstanding the verdict, we view the evidence in the light most favorable to the nonmoving party. See Labonte v. Hutchins & Wheeler, 424 Mass. 813, 821-822 (1997), citing Cimino v. Milford Keg, Inc., 385 Mass. 323, 326 (1982). During the relevant time period, SMS was in the business of developing and selling training materials and conducting seminars and workshops on topics such as communication and negotiation skills. LMA was in a similar business, primarily using materials it purchased from SMS. LeRoy Malouf, the founder of LMA, began his career as an employee of SMS before founding LMA, and LMA was an independent agent of SMS from 1976 to 1992.

The parties had three agency contracts over the years. The terms of each were substantially the same, except that the duration of the contracts varied between two and three years. The last written contract between the parties was executed in May 1989, and had a two-year initial term beginning January 1, 1989. The contract also had a single two-year option to renew. Before the execution of the 1989 agency agreement, the parties' previous agreement had expired on July 1, 1988. During that time, LMA and SMS continued to do business together. All of the agency contracts provided that the contract would not be renewable unless LMA met a certain sales goal. LMA always met its assigned goals.

In 1989, one of the independent agents selling SMS products, The Kasten Company (Kasten), was for sale. SMS considered buying Kasten in order to retain the clients who bought SMS products, but it did not or could not meet the asking price. Malouf learned of the opportunity to purchase Kasten and had a discussion with Earl Rose, the president of SMS, about the possibility of LMA making the purchase. In early 1990, they had a second discussion about the prospective purchase. Rose encouraged the purchase during these conversations and stated that if anyone was going to buy Kasten, he preferred it to be LMA because of its long-established course of dealing with SMS. Malouf repeatedly told Rose, during their conversations and meetings, that he would need at least a five-year agreement with SMS before LMA could afford to commit to the purchase of Kasten.

On February 20, 1990, there were two meetings between LMA and SMS. In the morning, there was a meeting at LMA's offices where its marketing team discussed LMA's future projections regarding business with SMS. There was also a later meeting at Logan Airport to talk about LMA's possible purchase of Kasten. Present at that meeting were Malouf, William LeClere, executive vice-president of LMA, and Alex Moore, chairman of SMS. At the airport meeting, Malouf told Moore that LMA would not purchase Kasten without a commitment from SMS that it would enter into a long-term agreement. Moore assured Malouf of that commitment, agreeing to change the existing contract to a five-year term. Based on this statement, Malouf negotiated an agreement to purchase Kasten.

By June, 1990, LMA had not received a written contract from SMS. Malouf telephoned Rose and told him that the closing date with Kasten was approaching and that he needed confirmation that a five-year agreement was forthcoming. During that conversation, Rose expressed to Malouf his assurance of both a long-term agreement of at least five years and his "enthusiastic support" of LMA's purchase of Kasten. Immediately after the conversation with Rose, Malouf telephoned the owner of Kasten to confirm that a five-year agreement with SMS was in place and that LMA would proceed with the purchase.

In August, 1990, SMS sent a proposed renewal contract to LMA. The proposed contract contained significant changes from past contracts, including a term stating that LMA had to increase its sales of SMS products by twelve per cent every year or face termination. Negotiations regarding the new terms stretched out over many months, and in February, 1991, SMS terminated the negotiations and advised LMA that it would allow the existing contract to expire in December, 1992. Following the expiration of that contract, LMA's sales declined from $2,700,000 in 1992 to $500,000 in 1993.

Subsequent to the expiration of the contract, SMS sued LMA for payment of seminar materials and LMA filed a counterclaim for breach of contract. The parties eventually stipulated to the amount LMA owed SMS on the original claim for payment of seminar materials, and the only issue remaining at trial was LMA's breach of contract counterclaim. At trial, an economist testifying for LMA estimated lost profits over the three-year period, 1993-1995, totaling $3,834,000. The judge instructed the jury, without objection, that in order to prove a contract, LMA had to show that it "was more probable than not" that there was an offer, an acceptance of that offer, and an agreement between LMA and SMS as to the essential elements of the contract. The jury were instructed that, while it was not necessary for LMA to show that every detail of the contract was agreed to, LMA must have shown that all the essential or material terms were agreed to before the agreement could become enforceable. The judge further instructed the jury that promises made with an "understood intention" that they were not to be binding did not create a contract; that evidence that the parties intended to execute a formal agreement is evidence that the parties did not intend to be bound until the execution of that agreement; and that agreements to agree or agreements which do not adequately specify essential terms are unenforceable. The jury returned a special verdict finding that SMS promised a five-year commitment to LMA and that LMA suffered $3.8 million in damages as a result of SMS's breach of contract.

1. Existence of an enforceable agreement. SMS argues that the evidence at trial did not warrant a finding that the parties had entered into an enforceable contract because there was no "meeting of the minds" — that is, that significant, material terms were still to be negotiated.

It is axiomatic that to create an enforceable contract, there must be agreement between the parties on the material terms of that contract, and the parties must have a present intention to be bound by that agreement. See McCarthy v. Tobin, 429 Mass. 84, 87 (1999); Rosenfield v. United States Trust Co., 290 Mass. 210, 216 (1935) (failure to agree on material terms may be evidence that parties do not intend to be presently bound); David J. Tierney, Jr., Inc. v. T. Wellington Carpets, Inc., 8 Mass. App. Ct. 237, 241 (1979), and cases cited (party to contract may be found to have entered binding agreement if party intended to be presently bound). It is not required that all terms...