Shepherd v. Director of Div. of Employment Sec.

Decision Date23 April 1987
PartiesFrancis SHEPHERD v. DIRECTOR OF the DIVISION OF EMPLOYMENT SECURITY, et al. 1
CourtUnited States State Supreme Judicial Court of Massachusetts Supreme Court
1

J. Michael Conley, Braintree, for the employee.

Wendy Thaxter, Asst. Atty. Gen., for Director of the Div. of Employment Sec.

Before HENNESSEY, C.J., and LIACOS, NOLAN, LYNCH and O'CONNOR, JJ.

NOLAN, Justice.

A Boston Municipal Court judge affirmed the Division of Employment Security's (division) determination that the claimant was disqualified from receiving unemployment benefits. The claimant appeals pursuant to G.L. c. 151A, § 42 (1984 ed. & 1985 Supp.). We transferred the case here on our own motion. We reverse and remand the case for further proceedings. 2

The claimant was discharged from his employment on April 16, 1984, for excessive absenteeism and lateness and for failure to notify his employer of the reason for his absence. Prior to his discharge, the claimant had been continuously employed by the Harvard Folding Box Company since May, 1982. In addition, the claimant had worked for the same employer from 1972 to 1979, when he left voluntarily; from July, 1980 to February, 1981, when he again left voluntarily; and from March, 1981 to May, 1981, when he was discharged due to excessive absenteeism. When the claimant was rehired in May, 1982, the employer warned him about his previous poor attendance and required him to continue his participation in Alcoholics Anonymous. At the hearing before the review examiner, both the claimant and his employer indicated that the claimant's absences had been related to his problems with alcohol. Although the claimant stated that he was an alcoholic, there was no medical testimony before the review examiner to support this claim.

In November of 1982, about six months after the claimant's re-employment, his attendance again became erratic. In November of 1983, the claimant stopped drinking and reported regularly for work until March, 1984. On April 2 and April 3, 1984, the claimant was absent from work and notified the employer that he was ill. From April 4 through April 10, the claimant was absent from work without notice. On April 11 and April 13, the claimant scheduled meetings with his employer, but he failed to appear for either appointment. The employer fired the claimant on April 16, 1984, after he failed to appear at the second appointment. The claimant was hospitalized from May 24 until June 2, and following his release from the hospital he stayed in a halfway house until July 9, 1984.

After the claimant's initial request for unemployment benefits was denied by the division, the claimant filed a timely request for a hearing pursuant to G.L. c. 151A, § 39 (1984 ed.). After the hearing, the review examiner concluded that the claimant was not entitled to benefits because his discharge was solely attributable to the claimant's deliberate misconduct in wilful disregard of the employing unit's interest. G.L. c. 151A, § 25(e )(2) (1984 ed.). The division's board of review denied further review, thereby adopting the review examiner's decision as the final decision of the board. G.L. c. 151A, § 41(c ) (1984 ed.).

It is well settled that a finding of deliberate misconduct alone does not warrant the denial of benefits under § 25(e )(2). Jean v. Director of the Div. of Employment Sec., 391 Mass. 206, 209, 460 N.E.2d 197 (1984). The review examiner must also make subsidiary findings regarding the employee's wilful disregard of his employer's interest, including findings regarding the employee's state of mind at the time of the misconduct. Id. "In the absence of any finding on the basic factual issue of the employee's state of mind, the agency decision cannot stand." Id., quoting Reavey v. Director of the Div. of Employment Sec., 377 Mass. 913, 914, 387 N.E.2d 581 (1979). In making findings regarding the employee's state of mind, the review examiner must "take into account the worker's knowledge of the employer's expectation, the reasonableness of that expectation and the presence of any mitigating factors." Garfield v. Director of the Div. of Employment Sec., 377 Mass. 94, 97, 384 N.E.2d 642 (1979). This case must be remanded to the division because the review examiner failed to make specific findings on the issue of the employee's state of mind at the time of his alleged misconduct. The finding regarding the employee's state of mind is the "critical factual issue" in determining whether an employee's misconduct is in wilful disregard of the...

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6 cases
  • Still v. Commissioner of Dept. of Employment and Training
    • United States
    • Appeals Court of Massachusetts
    • 1 Febrero 1996
    ...... the presence of any mitigating factors," ibid., including disease, such as alcoholism, Shepherd v. Director of the Div. of Employment Sec., 399 Mass. 737, 740, 506 N.E.2d 874 (1987), as well as stress, "serious personal problems" or other factors "causing an employee to be unusually fat......
  • Still v. Commissioner of Employment and Training
    • United States
    • United States State Supreme Judicial Court of Massachusetts Supreme Court
    • 20 Noviembre 1996
    ...expectation and the presence of any mitigating factors." Garfield, supra at 97, 384 N.E.2d 642. See Shepherd v. Director of the Div. of Employment Sec., 399 Mass. 737, 506 N.E.2d 874 (1987); Wedgewood v. Director of the Div. of Employment Sec., 25 Mass.App.Ct. 30, 514 N.E.2d 680 (1987). The......
  • Wedgewood v. Director of Div. of Employment Sec.
    • United States
    • Appeals Court of Massachusetts
    • 3 Noviembre 1987
    ...v. Director of the Div. of Employment Security, 396 Mass. 226, 231, 484 N.E.2d 1336 (1985); Shepherd v. Director of the Div. of Employment Security, 399 Mass. 737, 740, 506 N.E.2d 874 (1987). "The critical factual issue in determining whether an employee's discharge resulted from his wilful......
  • Constantineau v. Dir. of the Dep't of Unemployment Assistance & Another
    • United States
    • Appeals Court of Massachusetts
    • 19 Julio 2021
    ...case would come under G. L. c. 151A, § 25 (e ) (2), and the employer would have the burden of proof. See Shepherd v. Director of Div. of Employment Sec., 399 Mass. 737, 740 (1987). Shepherd also lays out a specific standard for assessing the impact of alcoholism on an employee's entitlement......
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